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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I don&#8217;t recall ever having that in there before, but I must have and deleted it somehow.&nbsp; FYI, I added two lines to the dialplan and it works now:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><div style='mso-element:para-border-div;border:dashed #2F6FAB 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt;background:#F9F9F9'><p class=MsoNormal style='line-height:13.2pt;background:#F9F9F9;border:none;padding:0in'><span style='font-size:10.0pt;font-family:"Courier New";color:black'>&lt;action application=&quot;set&quot; data=&quot;fax_enable_t38_request=true&quot;/&gt;<o:p></o:p></span></p><p class=MsoNormal style='line-height:13.2pt;background:#F9F9F9;border:none;padding:0in'><span style='font-size:10.0pt;font-family:"Courier New";color:black'>&lt;action application=&quot;set&quot; data=&quot;fax_enable_t38=true&quot;/&gt;<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] <b>On Behalf Of </b>DJB International<br><b>Sent:</b> Wednesday, December 01, 2010 4:13 PM<br><b>To:</b> FreeSWITCH Users Help<br><b>Subject:</b> Re: [Freeswitch-users] Fax Issue<o:p></o:p></span></p></div><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>You probably might need to set fax_enable_t38_request=true in your dialplan.<br><br>-djbinter<br><br><o:p></o:p></p><div><p class=MsoNormal>On Wed, Dec 1, 2010 at 1:57 PM, Peder &lt;<a href="mailto:peder@networkoblivion.com">peder@networkoblivion.com</a>&gt; wrote:<o:p></o:p></p><p class=MsoNormal>Anybody know how to debug a failed fax issue?<br><br>LOG:<br><a href="http://pastebin.freeswitch.org/14687" target="_blank">http://pastebin.freeswitch.org/14687</a><br><br>VERSION:<br>FreeSWITCH Version 1.0.head (git-13e8de4 2010-12-01 13-07-47 -0600)<br><br>FAX.CONF.XML:<br>&lt;configuration name=&quot;fax.conf&quot; description=&quot;FAX application configuration&quot;&gt;<br>&nbsp; &nbsp;&lt;settings&gt;<br>&nbsp; &nbsp; &nbsp; &nbsp;&lt;param name=&quot;use-ecm&quot; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; value=&quot;true&quot;/&gt;<br>&nbsp; &nbsp; &nbsp; &nbsp;&lt;param name=&quot;verbose&quot; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; value=&quot;true&quot;/&gt;<br>&nbsp; &nbsp; &nbsp; &nbsp;&lt;param name=&quot;disable-v17&quot; &nbsp; &nbsp; &nbsp; value=&quot;false&quot;/&gt;<br>&nbsp; &nbsp; &nbsp; &nbsp;&lt;param name=&quot;ident&quot; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; value=&quot;SpanDSP Fax Ident&quot;/&gt;<br>&nbsp; &nbsp; &nbsp; &nbsp;&lt;param name=&quot;header&quot; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;value=&quot;SpanDSP Fax Header&quot;/&gt;<br>&nbsp; &nbsp; &nbsp; &nbsp;&lt;param name=&quot;spool-dir&quot; &nbsp; &nbsp; &nbsp; &nbsp; value=&quot;/tmp&quot;/&gt;<br>&nbsp; &nbsp; &nbsp; &nbsp;&lt;param name=&quot;file-prefix&quot; &nbsp; &nbsp; &nbsp; value=&quot;faxrx&quot;/&gt;<br>&nbsp; &nbsp;&lt;/settings&gt;<br>&lt;/configuration&gt;<br><br>DIALPLAN:<br>&lt;include&gt;<br>&lt;extension name=&quot;fax_receive&quot;&gt;<br>&nbsp; &nbsp; &lt;condition field=&quot;destination_number&quot; expression=&quot;^(6083)$&quot;&gt;<br>&nbsp; &nbsp; &nbsp; &nbsp;&lt;action application=&quot;set&quot; data=&quot;api_hangup_hook=system<br>${base_dir}/scrip<br>ts/emailfax.php $1 '${caller_id_name}-${caller_id_number}' <a href="mailto:test@test.com">test@test.com</a> /tm<br>p/${uuid}.rxfax.tiff&quot;/&gt;<br>&nbsp; &nbsp; &nbsp; &nbsp;&lt;action application=&quot;answer&quot;/&gt;<br>&nbsp; &nbsp; &nbsp; &nbsp;&lt;action application=&quot;playback&quot; data=&quot;silence_stream://2000&quot;/&gt;<br>&nbsp; &nbsp; &nbsp; &nbsp;&lt;action application=&quot;rxfax&quot; data=&quot;/tmp/${uuid}.rxfax.tiff&quot;/&gt;<br>&nbsp; &nbsp; &nbsp; &nbsp;&lt;action application=&quot;log&quot; data=&quot;CRIT Success - [${fax_success}]&quot;/&gt;<br>&nbsp; &nbsp; &nbsp; &nbsp;&lt;action application=&quot;log&quot; data=&quot;CRIT Rate -<br>[${fax_transfer_rate}]&quot;/&gt;<br>&nbsp; &nbsp; &nbsp; &nbsp;&lt;action application=&quot;hangup&quot;/&gt;<br>&nbsp; &nbsp; &lt;/condition&gt;<br>&nbsp; &lt;/extension&gt;<br>&lt;/include&gt;<br><br><br>I've got 3-4 different people trying to fax to me and every one fails with a<br>similar log to what I have above. &nbsp;I had it working at one point in time,<br>but I get about 2 faxes a month, so I have no clue when it broke or what<br>broke it. &nbsp;The log just seems to show that negotiation failed, but I can't<br>tell why.<br><br>Thanks.<br><br>Peder<br><br><br><br><br>_______________________________________________<br>FreeSWITCH-users mailing list<br><a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br><a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><o:p></o:p></p></div><p class=MsoNormal><o:p>&nbsp;</o:p></p></div></body></html>