What was the jira ticket number that you opened? You can view the status there at <a href="http://jira.freeswitch.org">jira.freeswitch.org</a>.<div><br></div><div>-MC<br><br><div class="gmail_quote">On Thu, Nov 18, 2010 at 2:51 AM, Antonio <span dir="ltr"><<a href="mailto:asilva@wirelessmundi.com">asilva@wirelessmundi.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">Hi,<br>
<br>
Any advance on this feature?<br>
Can you tell me here is this feature in the jira? i would like to<br>
monitor this nice feature.<br>
<br>
I nice idea would be to have a parameter in the IVR menu<br>
"action-on-timeout", the same as "menu-exec-app", where you can<br>
configured a transfer or another app to be executed when timeout<br>
reached.<br>
<br>
Right know i managed to have an action on timeout using the dialplan and<br>
fetching the variable "ivr_menu_status". But for sub-menus when timeout<br>
it always jump to the parent menu.<br>
So for sub-menus i do transfer in a context for the ivr menu, but i<br>
loose the action "menu-back" and "menu-top".<br>
<br>
Thanks,<br>
António<br>
<br>
<br>
On Tue, 2010-07-20 at 14:49 -0700, Michael Collins wrote:<br>
> I have confirmed this behavior in the latest git as of last night. I<br>
> don't know if this is by design or not. I would open JIRA as a feature<br>
> request to have this behavior modified. The other alternative would be<br>
> to have each IVR submenu called via transfer instead of menu-sub:<br>
><br>
> <snip><br>
> <!-- go to sub menu --><br>
> <entry action="menu-exec-app" digits="1" param="transfer sub_menu_1<br>
> XML"/><br>
> </snip><br>
><br>
> Then have a dp extension to handle that:<br>
> <extension name="sub menu 1"><br>
> <condition field="destination_number" expression="^(sub_menu_1)$"><br>
> <action application="ivr" data="m800_ivr_submenu-m_ch"/><br>
> </condition><br>
> </extension><br>
><br>
> -MC<br>
><br>
> On Mon, Jul 19, 2010 at 2:37 AM, Raymond Chan<br>
> <<a href="mailto:raymondchan@commverge.com">raymondchan@commverge.com</a>> wrote:<br>
> Hi all,<br>
><br>
><br>
><br>
> I am experiencing an IVR problem. Except the top menu, all<br>
> other sub menu will not hang up after reached max invalid<br>
> input or timeout limit. It will go back up upper menu. I want<br>
> it to load the exit-sound and then hang the call when it<br>
> reached max invalid input or timeout limit. Do you tell how to<br>
> configure?<br>
><br>
><br>
><br>
> <menu name="m800_ivr_submenu-m_ch"<br>
><br>
><br>
> greet-long="C:/FreeSWITCH/recordings/800-ivr-2nd-m.wav"<br>
><br>
><br>
> greet-short="C:/FreeSWITCH/recordings/greet-short-m.wav"<br>
><br>
><br>
> invalid-sound="ivr/ivr-that_was_an_invalid_entry-m.wav"<br>
><br>
><br>
> exit-sound="voicemail/vm-goodbye-m.wav"<br>
><br>
> timeout="5000"<br>
><br>
> max-failures="2"><br>
><br>
> <entry action="menu-exec-app" digits="1"<br>
> param="playback<br>
> C:/FreeSWITCH/recordings/800-ivr-announcement-m_ch.wav"/><br>
><br>
> <entry action="menu-exec-app" digits="2"<br>
> param="lua endcall-m.lua"/><br>
><br>
> </menu><br>
><br>
><br>
><br>
> Thanks<br>
><br>
><br>
><br>
> Raymond<br>
><br>
><br>
><br>
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--<br>
<br>
Un cordial saludo / Best regards,<br>
<br>
_________________________<br>
<br>
António Silva<br>
<br>
<a href="mailto:E-mail%3Aasilva@wirelessmundi.com">E-mail:asilva@wirelessmundi.com</a><br>
<br>
<br>
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</blockquote></div><br></div>