What's the user_id of "<a href="mailto:User1@example.com">User1@example.com</a>"? Is it "User1" or "user1"? (BTW, this is a classic example of why alphanumeric usernames are a bad idea in a telephony environment.)<br>
<br>I would recommend that you enforce some policy, like always use all lower case. (I've poked around in the source code and I don't see any easy way to make alpha usernames be case insensitive.)<br><br>-MC<br><br>
<div class="gmail_quote">On Fri, Oct 1, 2010 at 2:50 PM, Peter Hinman <span dir="ltr"><<a href="mailto:Peter.Hinman@parcelpool.com">Peter.Hinman@parcelpool.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
I'm trying to get FS working with alphanumeric UserIDs. I'm running<br>
into a problem when user1 registers using mixed case (<a href="mailto:User1@example.com">User1@example.com</a>)<br>
and then user2 tries to reach user1 by dialing "user1" instead of "User1".<br>
<br>
FS fails to make the connection between the two extensions and reports:<br>
[ERR] switch_ivr_originate.c:2648 Cannot create outgoing channel of type<br>
[error] cause: [USER_NOT_REGISTERED]<br>
<br>
The dial plan string for bridging my internal users is:<br>
<action application="bridge"<br>
data="user/${dialed_extension}@${domain_name}"/><br>
<br>
Is there a way to use alphanumeric UserIDs and bridge calls between<br>
internal extensions when the dialing user doesn't know exactly how<br>
(upper, lower, mixed case) the destination user/extension registered<br>
with FS?<br>
<br>
--<br>
Peter Hinman<br>
ParcelPool.com<br>
Office: 801-434-7400<br>
Cell: 801-830-8292<br>
<br>
<br>
<br>
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