Alan,<br><br>Please collect a debug trace of the call failing. Use "console loglevel debug" at the CLI. Also, use pastebin for the log so that this thread doesn't get too long. <a href="http://pastebin:freeswitch@pastebin.freeswitch.org/">http://pastebin:freeswitch@pastebin.freeswitch.org/</a><br>
<br>After you have pastebin'd the logs please give us the URL of the pb entry and we'll have a look.<br>Thanks,<br>MC<br><br><div class="gmail_quote">On Wed, Aug 18, 2010 at 8:10 PM, alan lo <span dir="ltr"><<a href="mailto:alanlo@commverge.com">alanlo@commverge.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<div link="blue" vlink="blue" style="word-wrap: break-word;" lang="ZH-TW">
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<p class="MsoNormal"><font color="blue" face="Arial Unicode MS" size="3"><span style="font-size: 12pt; font-family: "Arial Unicode MS"; color: blue;" lang="EN-US">Thx
for the answer, but I tried but it doesn’t work.</span></font></p>
<p class="MsoNormal"><font color="blue" face="Arial Unicode MS" size="3"><span style="font-size: 12pt; font-family: "Arial Unicode MS"; color: blue;" lang="EN-US">Below
is some of my code in my file ”v_IVR_demo.xml” under folder “ivr_menus”</span></font></p>
<pre><i><font color="black" face="細明體" size="3"><span style="font-size: 12pt; color: black; font-style: italic;" lang="EN-US"><extension name="submenu"></span></font></i><font color="black"><span style="color: black;" lang="EN-US"></span></font></pre>
<pre><i><font color="black" face="細明體" size="3"><span style="font-size: 12pt; color: black; font-style: italic;" lang="EN-US"> <condition field="destination_number" expression="^(submenu)$"></span></font></i><font color="black"><span style="color: black;" lang="EN-US"></span></font></pre>
<pre><i><font color="black" face="細明體" size="3"><span style="font-size: 12pt; color: black; font-style: italic;" lang="EN-US"> <action application="ivr" data="m800_ivr_submenu_country_select"/></span></font></i><font color="black"><span style="color: black;" lang="EN-US"></span></font></pre>
<pre><i><font color="black" face="細明體" size="3"><span style="font-size: 12pt; color: black; font-style: italic;" lang="EN-US"> </condition></span></font></i><font color="black"><span style="color: black;" lang="EN-US"></span></font></pre>
<pre><i><font color="black" face="細明體" size="3"><span style="font-size: 12pt; color: black; font-style: italic;" lang="EN-US"></extension></span></font></i><font color="black"><span style="color: black;" lang="EN-US"></span></font></pre>
<p class="MsoNormal"><font color="blue" face="Arial Unicode MS" size="3"><span style="font-size: 12pt; font-family: "Arial Unicode MS"; color: blue;" lang="EN-US"> </span></font></p>
<pre><i><font color="black" face="細明體" size="3"><span style="font-size: 12pt; color: black; font-style: italic;" lang="EN-US"><entry action="menu-exec-app" digits="1" param="transfer submenu XML"/></span></font></i><font color="black"><span style="color: black;" lang="EN-US"></span></font></pre>
<p class="MsoNormal"><font color="blue" face="Arial Unicode MS" size="3"><span style="font-size: 12pt; font-family: "Arial Unicode MS"; color: blue;" lang="EN-US"> </span></font></p>
<p class="MsoNormal"><font color="blue" face="Arial Unicode MS" size="3"><span style="font-size: 12pt; font-family: "Arial Unicode MS"; color: blue;" lang="EN-US">The
call dropped immediately after I press 1 in the phone</span></font></p>
<p class="MsoNormal"><font color="blue" face="Arial Unicode MS" size="3"><span style="font-size: 12pt; font-family: "Arial Unicode MS"; color: blue;" lang="EN-US">Below
is the log. Phone number and IP are masked with (MyPhone) and (MyIP)
respectively. </span></font></p>
<p class="MsoNormal"><font face="Arial" size="1"><span style="font-size: 9pt; font-family: Arial;" lang="EN-US">2010-08-19 10:47:34.220750 [NOTICE] mod_dptools.c:720
Channel [sofia/external/<font color="blue"><span style="color: blue;">(MyPhone)</span></font>@<font color="blue"><span style="color: blue;"> (MyIP)</span></font>] has been answered</span></font></p>
<p class="MsoNormal"><font face="Arial" size="1"><span style="font-size: 9pt; font-family: Arial;" lang="EN-US">2010-08-19 10:47:44.892625 [NOTICE] switch_ivr.c:1450
Transfer sofia/external/<font color="blue"><span style="color: blue;">(MyPhone)</span></font>@<font color="blue"><span style="color: blue;"> (MyIP)</span></font> to
XML[submenu@public]</span></font></p>
<p class="MsoNormal"><font face="Arial" size="1"><span style="font-size: 9pt; font-family: Arial;" lang="EN-US">2010-08-19 10:47:44.892625 [NOTICE] switch_cpp.cpp:597
Hangup sofia/external/<font color="blue"><span style="color: blue;">(MyPhone)</span></font>@<font color="blue"><span style="color: blue;"> (MyIP)</span></font> [CS_ROUTING]
[NORMAL_CLEARING]</span></font></p>
<p class="MsoNormal" style=""><font face="Arial" size="1"><span style="font-size: 9pt; font-family: Arial;" lang="EN-US">2010-08-19 10:47:44.892625
[NOTICE] switch_core_session.c:1188 Session 6 (sofia/external/<font color="blue"><span style="color: blue;">(MyPhone)</span></font>@<font color="blue"><span style="color: blue;"> (MyIP)</span></font>) Ended</span></font></p>
<p class="MsoNormal"><font face="Arial" size="1"><span style="font-size: 9pt; font-family: Arial;" lang="EN-US">2010-08-19 10:47:44.892625 [NOTICE]
switch_core_session.c:1190 Close Channel sofia/external/<font color="blue"><span style="color: blue;">(MyPhone)</span></font>@<font color="blue"><span style="color: blue;"> (MyIP)</span></font> [CS_DESTROY]<font color="blue"><span style="color: blue;"></span></font></span></font></p>
<p class="MsoNormal"><font color="blue" face="Arial Unicode MS" size="3"><span style="font-size: 12pt; font-family: "Arial Unicode MS"; color: blue;" lang="EN-US"> </span></font><br></p></div></div></blockquote>
</div><br>