Hi, <br><br>@Milena, thanks for your prompt reply. I already referred to that page and opened the ports. But still can make the call but there is no audio.<br><br>Configuration Files<br>1. <br>    for internal SIP Profile<br>
    &lt;include&gt;<br>    &lt;user id=&quot;1019&quot;&gt;<br>    &lt;params&gt;<br>      &lt;param name=&quot;password&quot; value=&quot;$${default_password}&quot;/&gt;<br>      &lt;param name=&quot;vm-password&quot; value=&quot;1019&quot;/&gt;<br>
    &lt;/params&gt;<br>    &lt;variables&gt;<br>      &lt;variable name=&quot;toll_allow&quot; value=&quot;domestic,international,local&quot;/&gt;<br>      &lt;variable name=&quot;accountcode&quot; value=&quot;1019&quot;/&gt;<br>
      &lt;variable name=&quot;user_context&quot; value=&quot;default&quot;/&gt;<br>      &lt;variable name=&quot;effective_caller_id_name&quot; value=&quot;Extension 1019&quot;/&gt;<br>      &lt;variable name=&quot;effective_caller_id_number&quot; value=&quot;1019&quot;/&gt;<br>
      &lt;variable name=&quot;outbound_caller_id_name&quot; value=&quot;$${outbound_caller_name}&quot;/&gt;<br>      &lt;variable name=&quot;outbound_caller_id_number&quot; value=&quot;$${outbound_caller_id}&quot;/&gt;<br>
      &lt;variable name=&quot;callgroup&quot; value=&quot;techsupport&quot;/&gt;<br>    &lt;/variables&gt;<br>  &lt;/user&gt;<br>&lt;/include&gt;<br><br>2. IVR in Dial Plan<br>  <br>    &lt;extension name=&quot;ivr_demo&quot;&gt;<br>
      &lt;condition field=&quot;destination_number&quot; expression=&quot;^5000$&quot;&gt;<br>        &lt;action application=&quot;info&quot; data=&quot;MyTestData1&quot; /&gt;<br>        &lt;action application=&quot;set&quot; data=&quot;ringback=${us-ring}&quot;/&gt;<br>
        &lt;action application=&quot;info&quot; data=&quot;MyTestData2&quot; /&gt;<br>        &lt;action application=&quot;sleep&quot; data=&quot;1000&quot;/&gt;<br>        &lt;action application=&quot;info&quot; data=&quot;MyTestData3&quot; /&gt;<br>
        &lt;action application=&quot;answer&quot;/&gt;<br>        &lt;action application=&quot;info&quot; data=&quot;MyTestData4&quot; /&gt;<br>        &lt;action application=&quot;sleep&quot; data=&quot;1000&quot;/&gt;<br>
        &lt;action application=&quot;info&quot; data=&quot;MyTestData5&quot; /&gt;<br>        &lt;action application=&quot;ivr&quot; data=&quot;my_menu&quot;/&gt;        <br>      &lt;/condition&gt;<br>    &lt;/extension&gt;<br>
<br>When I make a call to 5000 from local LAN; it works absolutely fine. But when i tried to make a call from outside the network; x-lite get registered with user id 1219, can dial a call to 5000, call gets established but no audio.<br>
<br>I can see on freeswitch that call is answered but no audio.<br><br>Thanks,<br>Jigar.<br><br><div class="gmail_quote">On Mon, Jul 26, 2010 at 7:09 PM, Milena <span dir="ltr">&lt;<a href="mailto:testeador01@gmail.com" target="_blank">testeador01@gmail.com</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<a href="http://wiki.freeswitch.org/wiki/Firewall" target="_blank">http://wiki.freeswitch.org/wiki/Firewall</a><div><br></div><div><a href="http://wiki.freeswitch.org/wiki/Firewall" target="_blank"></a>-Milena<br><br><div class="gmail_quote">

2010/7/26 Jigar Thakkar <span dir="ltr">&lt;<a href="mailto:thakkar.jigar@gmail.com" target="_blank">thakkar.jigar@gmail.com</a>&gt;</span><br>
<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;"><div><div></div><div>Hi List,<br><br>My Freeswitch server is behind firewall (Cyberoam), and want to connect it from outside network. Please help me to configure the same.<br>


<br>I have already opened 5060 and 5080 ports for SIP. I am able to register to FreeSwitch, call is established but I can&#39;t hear voice. <br>
<br>Can you guys please help me with this?<br>
<br>thanks &amp; Regards,<br><font color="#888888"><br>Jigar.<br>
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