if you do that and the other end of the call hangs up first your application will not execute.<div>FreeSWITCH does not continue in the dial-plan once a call has hungup.</div><div><br></div><div>you are better off using the api_hangup_hook variable to have a script be called on hangup that processes the data.</div>
<div>The channel is not available in the script but there is an event with all of the channel vars.</div><div><br><br><div class="gmail_quote">On Wed, Jun 9, 2010 at 10:24 AM, David Ponzone <span dir="ltr"><<a href="mailto:david.ponzone@gmail.com">david.ponzone@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div style="word-wrap:break-word">Bogdan,<div><br></div><div>There could be a way to do something nice if you don't hangup leg A after the call.</div>
<div>The idea would be to disable hangup_after_bridge (it is by default I think), and to add a call to an internal IVR after the call to the customer is completed.</div><div>In this IVR, you would listen to a wrap-up code entered as DTMF, and then you would rename to recording of the first call according to this.</div>
<div><br></div><div>Some work to do, but should be doable.</div><div><br></div><div><div> <span style="border-collapse:separate;color:rgb(0, 0, 0);font-family:Helvetica;font-size:14px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><div style="word-wrap:break-word">
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<div><font face="'Helvetica Neue'"><font color="#1C00FF">David Ponzone </font><font color="#000000" size="3"><span style="font-size:12px">Direction Technique</span></font></font></div><div><font face="'Helvetica Neue'"><font size="3"><span style="font-size:13px">email: <a href="mailto:david.ponzone@ipeva.fr" target="_blank">david.ponzone@ipeva.fr</a></span></font></font></div>
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<span><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;text-align:justify;color:rgb(192, 192, 192)"><i>Ce message et toutes les pièces jointes sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. </i><b><i>IPeva</i></b><i> décline toute responsabilité au titre de ce message s'il a été altéré, déformé ou falsifié. Si vous n'êtes pas destinataire de ce message, merci de le détruire immédiatement et d'avertir l'expéditeur.</i></div>
<div style="text-decoration:underline;text-align:justify"><font color="#C0C0C0"><i><br></i></font></div></span></div></span></font></div></span></font></div></div></span><br></div></span><br> </div><br><div><div>Le 08/06/2010 à 23:12, Bogdan Patrascoiu a écrit :</div>
<div><div></div><div class="h5"><br><blockquote type="cite"><div>Hello,<br><br>I'm currently working on a FreeSWITCH box for a callcenter. One of the<br>callcenter's requests was to rename each of the calls recordings based<br>
on the call's outcome, so each operator must tag each of it's call<br>recording by hand. I planned to do this by ignoring both parties<br>hangup requests and to catch a post end of conversation string from<br>the voip client (in this case X-Lite) and fit this in the recording's<br>
file name by renaming it.<br><br>I haven't done anything like it so far and wanted to ask if there is a<br>standard approach for such post hangups implementations .<br><br><br>Thanks,<br><br>Bogdan Patrascoiu<br><br>_______________________________________________<br>
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