Hi Erwin,<div>Maybe you need to add the first line &lt;?xml version=&quot;1.0&quot; encoding=&quot;UTF-8&quot; standalone=&quot;no&quot;?&gt;</div><div><br></div><div>This is what I have and it works perfectly, tested right now:</div>
<div><br></div><div><div>&lt;?xml version=&quot;1.0&quot; encoding=&quot;UTF-8&quot; standalone=&quot;no&quot;?&gt;</div><div>&lt;document type=&quot;freeswitch/xml&quot;&gt;</div><div>  &lt;section name=&quot;directory&quot;&gt;</div>
<div>    &lt;domain name=&quot;$${domain}&quot;&gt;</div><div>      &lt;params&gt;</div><div>        &lt;param name=&quot;dial-string&quot; value=&quot;{presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}&quot;/&gt;</div>
<div>      &lt;/params&gt;</div><div>      &lt;groups&gt;</div><div>        &lt;group name=&quot;default&quot;&gt;</div><div>          &lt;users&gt;</div><div>            &lt;user id=&quot;1000&quot;&gt;</div><div>              &lt;params&gt;</div>
<div>                &lt;param name=&quot;a1-hash&quot; value=&quot;somehashvalue&quot;/&gt;</div><div>                &lt;param name=&quot;vm-a1-hash&quot; value=&quot;somehashvalue&quot;/&gt;</div><div>              &lt;/params&gt;</div>
<div>              &lt;variables&gt;</div><div>                &lt;variable name=&quot;user_context&quot; value=&quot;default&quot;/&gt;</div><div>                &lt;variable name=&quot;accountcode&quot; value=&quot;1000&quot;/&gt;</div>
<div>              &lt;/variables&gt;</div><div>            &lt;/user&gt;</div><div>          &lt;/users&gt;</div><div>        &lt;/group&gt;</div><div>      &lt;/groups&gt;</div><div>    &lt;/domain&gt;</div><div>  &lt;/section&gt;</div>
<div>&lt;/document&gt;</div><div><br></div><div>Regards,</div><div>Vitalie</div></div>