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<DIV><FONT face=Arial size=2>Hi David,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>thanks for the follow up - the SPA-3102 has "DTMF
Tx" configuration options under Voice for Line 1 and PSTN
Line.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>These are currently both set to the Default (Auto),
the available options are :-</FONT></DIV>
<DIV><FONT face=Arial size=2>DTMF Tx Method</FONT></DIV>
<DIV><FONT face=Arial size=2> Inband</FONT></DIV>
<DIV><FONT face=Arial size=2> AVT</FONT></DIV>
<DIV><FONT face=Arial size=2> INFO</FONT></DIV>
<DIV><FONT face=Arial size=2> Inband+INFO</FONT></DIV>
<DIV><FONT face=Arial size=2> AVT+INFO</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I could change these as you might recommend, but
I'm not sure why this would make a difference when the SPA seems to respond OK
to phones (at least the one that I've tried) other than my cell phone correctly.
Would the DTMF setting not affect everything equally ?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>regards</FONT></DIV>
<DIV><FONT face=Arial size=2>Dave</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=david.ponzone@gmail.com href="mailto:david.ponzone@gmail.com">David
Ponzone</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=freeswitch-users@lists.freeswitch.org
href="mailto:freeswitch-users@lists.freeswitch.org">freeswitch-users@lists.freeswitch.org</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Friday, April 30, 2010 3:11
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [Freeswitch-users] Picking
up voicemail</DIV>
<DIV><BR></DIV>Dave,
<DIV><BR></DIV>
<DIV>first of all, I think you should tell us which DTMF method you configured
on the SPA.</DIV>
<DIV><BR>
<DIV apple-content-edited="true"><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 14px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px">
<DIV
style="WORD-WRAP: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space"><SPAN
class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 14px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px">
<DIV
style="WORD-WRAP: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space">
<DIV><FONT class=Apple-style-span face="'Helvetica Neue'"><FONT
class=Apple-style-span color=#1c00ff>David Ponzone </FONT><FONT
class=Apple-style-span color=#000000 size=3><SPAN class=Apple-style-span
style="FONT-SIZE: 12px">Direction Technique</SPAN></FONT></FONT></DIV>
<DIV><FONT class=Apple-style-span face="'Helvetica Neue'"><FONT
class=Apple-style-span size=3><SPAN class=Apple-style-span
style="FONT-SIZE: 13px">email: <A
href="mailto:david.ponzone@ipeva.fr">david.ponzone@ipeva.fr</A></SPAN></FONT></FONT></DIV>
<DIV><FONT class=Apple-style-span face="'Helvetica Neue'"><FONT
class=Apple-style-span size=3><SPAN class=Apple-style-span
style="FONT-SIZE: 13px">tel: 01 74 03 18
97</SPAN></FONT></FONT></DIV>
<DIV><FONT class=Apple-style-span face="'Helvetica Neue'"><FONT
class=Apple-style-span size=3><SPAN class=Apple-style-span
style="FONT-SIZE: 13px">gsm: 06 66 98 76 34</SPAN></FONT></FONT></DIV>
<DIV><FONT class=Apple-style-span face="'Helvetica Neue'"><BR></FONT></DIV>
<DIV><FONT class=Apple-style-span face="'Helvetica Neue'"
color=#1c00ff>Service Client<SPAN
class=Apple-converted-space> </SPAN></FONT><FONT class=Apple-style-span
face="'Helvetica Neue'"><FONT class=Apple-style-span
color=#ff0000>IP</FONT></FONT><FONT class=Apple-style-span
face="'Helvetica Neue'" color=#1c00ff>eva</FONT></DIV>
<DIV><FONT class=Apple-style-span face="'Helvetica Neue'" color=#1c00ff><SPAN
class=Apple-style-span style="COLOR: rgb(0,0,0); FONT-FAMILY: Helvetica">
<DIV><FONT class=Apple-style-span face="'Helvetica Neue'"><FONT
class=Apple-style-span size=3><SPAN class=Apple-style-span
style="FONT-SIZE: 13px">tel: 0811 46 26
26</SPAN></FONT></FONT></DIV>
<DIV><FONT class=Apple-style-span face="'Helvetica Neue'" size=3><SPAN
class=Apple-style-span style="FONT-SIZE: 13px">
<DIV style="MARGIN: 0px; FONT: 10px Arial; COLOR: rgb(0,34,243)"><SPAN
style="TEXT-DECORATION: underline"><A
href="http://www.ipeva.fr">www.ipeva.fr</A></SPAN><SPAN
style="COLOR: rgb(101,104,149)"> - <SPAN
style="COLOR: rgb(0,34,243); TEXT-DECORATION: underline"><A
href="http://www.ipeva-studio.com">www.ipeva-studio.com</A></SPAN></SPAN></DIV>
<DIV style="MARGIN: 0px; FONT: 10px Arial; COLOR: rgb(0,34,243)"><SPAN
class=Apple-style-span style="TEXT-DECORATION: underline"><BR></SPAN></DIV>
<DIV style="MARGIN: 0px; FONT: 10px Arial; COLOR: rgb(0,34,243)"><SPAN
class=Apple-style-span>
<DIV
style="MARGIN: 0px; FONT: 10px Arial; COLOR: rgb(192,192,192); TEXT-ALIGN: justify"><I>Ce
message et toutes les pièces jointes sont confidentiels et établis à
l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non
autorisée est interdite. Tout message électronique est susceptible
d'altération. </I><B><I>IPeva</I></B><I> décline toute
responsabilité au titre de ce message s'il a été altéré, déformé ou falsifié.
Si vous n'êtes pas destinataire de ce message, merci de le détruire
immédiatement et d'avertir l'expéditeur.</I></DIV>
<DIV style="TEXT-ALIGN: justify; TEXT-DECORATION: underline"><FONT
class=Apple-style-span
color=#c0c0c0><I><BR></I></FONT></DIV></SPAN></DIV></SPAN></FONT></DIV></SPAN></FONT></DIV></DIV></SPAN><BR
class=Apple-interchange-newline></DIV></SPAN><BR
class=Apple-interchange-newline></DIV><BR>
<DIV>
<DIV>Le 30/04/2010 à 16:02, Dave Stevenson a écrit :</DIV><BR
class=Apple-interchange-newline>
<BLOCKQUOTE type="cite"><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: medium Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px">
<DIV bgcolor="#ffffff">
<DIV><FONT face=Arial size=2>Hi Mike,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>thanks a lot for the reply. I would still like
to be able to get into the rest of the system, i.e., other mailboxes than
the default, so if someone can shed any more light on this, that would be
great.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>In the meantime though, you are absolutely
right on the default behaviour! Hitting "0" when the outgoing message is
being played does get you to the default mailbox. I was not aware of this
and there seems to be another problem which has muddied the waters for me.
When I test various bit and pieces coming in from the PSTN line, I have been
using my mobile phone (cell phone to you guys), the fact that my cell
phone does not behave the same way as a land line seems to have been
the problem.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>It seems that hitting a key on the cell phone
is picked up by FreeSWITCH to drop you into the voice mail system, but
entering the "#" to enter the mailbox password isn't.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>However, when I do the same thing from a
land-line (actually, a VOIP phone from the office) the mailbox password is
correctly recognised. The problem seems to be recognising the "#" entered
through a cell phone. Are you aware of any issues with cell phone tones
being recognised by FreeSWITCH ?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>regards</FONT></DIV>
<DIV><FONT face=Arial size=2>Dave</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: rgb(0,0,0) 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message -----</DIV>
<DIV
style="FONT: 10pt arial; BACKGROUND-COLOR: rgb(228,228,228); -webkit-background-clip: initial; -webkit-background-origin: initial"><B>From:</B><SPAN
class=Apple-converted-space> </SPAN><A title=msc@freeswitch.org
href="mailto:msc@freeswitch.org">Michael Collins</A></DIV>
<DIV style="FONT: 10pt arial"><B>To:</B><SPAN
class=Apple-converted-space> </SPAN><A
title=freeswitch-users@lists.freeswitch.org
href="mailto:freeswitch-users@lists.freeswitch.org">freeswitch-users@lists.freeswitch.org</A></DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B><SPAN
class=Apple-converted-space> </SPAN>Thursday, April 29, 2010 8:41
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B><SPAN
class=Apple-converted-space> </SPAN>Re: [Freeswitch-users] Picking up
voicemail</DIV>
<DIV><BR></DIV><BR><BR>
<DIV class=gmail_quote>On Thu, Apr 29, 2010 at 11:15 AM, Dave
Stevenson<SPAN class=Apple-converted-space> </SPAN><SPAN
dir=ltr><<A
href="mailto:stevendt@primrosebank.net">stevendt@primrosebank.net</A>></SPAN><SPAN
class=Apple-converted-space> </SPAN>wrote:<BR>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">
<DIV bgcolor="#ffffff">
<DIV><FONT face=Arial size=2>Hi,</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>I have FreeSWITCH running over an internal
IP network, connected to the PSTN line with an SPA-3102. When an outside
(PSTN) call comes in, a Group of phones are rung until the first one
picks up or until the caller falls over to voice mail and can leave a
message in the Group Mailbox (100). I can retrieve the messages from any
local phone - so far, so good.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I'd like to be able to call in through the
same PSTN line and interrogate the group mailbox, or any mailbox come to
that. Can someone point me in the right direction for how to set this up
please ? i.e., once FreeSwitch has answered the call and the voicemail
prompts have stated, can they be interrupted so that I can get to the
voice mail extension.</FONT></DIV></DIV></BLOCKQUOTE>
<DIV><BR>I think by default you can dial 0 while listening to the
voicemail outgoing message to log into the voicemail, however I don't
believe there's a default way of turning the vm login into a gateway to
the rest of the system. Anyone?<BR>-MC<BR></DIV></DIV><BR>
<DIV><BR class=webkit-block-placeholder></DIV>
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