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<title>Re: [Freeswitch-users] Mod directory</title>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi Sean,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I don’t know about your DTMF issue
but I also had to add a directory extension to the dialplan to go with the
change to the IVR<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=1 face="Courier New"><span
style='font-size:9.0pt;font-family:"Courier New"'>IVR:<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=1 face="Courier New"><span
style='font-size:9.0pt;font-family:"Courier New"'> <entry
action="menu-exec-app" digits="5" param="transfer
directory XML default"/> <!-- Directory --><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=1 face="Courier New"><span
style='font-size:9.0pt;font-family:"Courier New"'>dialplan/defaults.xml:<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=1 face="Courier New"><span
style='font-size:9.0pt;font-family:"Courier New"'> <!-- dial by name
directory extension --><o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=1 face="Courier New"><span
style='font-size:9.0pt;font-family:"Courier New"'> <extension
name="directory"><o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=1 face="Courier New"><span
style='font-size:9.0pt;font-family:"Courier New"'> <condition
field="destination_number" expression="^directory$"><o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=1 face="Courier New"><span
style='font-size:9.0pt;font-family:"Courier New"'> <action
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style='font-size:9.0pt;font-family:"Courier New"'> <action
application="sleep" data="500"/><o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=1 face="Courier New"><span
style='font-size:9.0pt;font-family:"Courier New"'> <action
application="directory" data="default $${domain}
default"/><o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=1 face="Courier New"><span
style='font-size:9.0pt;font-family:"Courier New"'> </condition><o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=1 face="Courier New"><span
style='font-size:9.0pt;font-family:"Courier New"'> </extension><o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=1 face="Courier New"><span
style='font-size:9.0pt;font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Regards,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Robert<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Sean Holt
[mailto:sean@obscuradigital.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, April 12, 2010 1:54
PM<br>
<b><span style='font-weight:bold'>To:</span></b>
freeswitch-users@lists.freeswitch.org<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [Freeswitch-users]
Mod directory</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 face=Calibri><span
style='font-size:11.0pt;font-family:Calibri'>Ok I’ve downloaded the
sounds and setup my ivr menu, but now it doesn’t recognizes any incoming
DTMF tones. I’ve run a wireshark capture and know that DTMF tones
are successful when calling into a conference line, but nothing on the ivr
menu.<br>
<br>
Thoughts?<br>
Thanks<br>
Sean<br>
<br>
<br>
On 4/12/10 10:13 AM, "Aloysius Lloyd" <<a
href="lloyd.aloysius@gmail.com">lloyd.aloysius@gmail.com</a>> wrote:</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'>You do not need to defined sound files in ivr. Sounds
files are used by mod directory.<br>
<br>
Please read the wiki, in the last paragraph.<br>
<br>
<br>
<br>
</span></font><b><font size=2 face=Calibri><span style='font-size:10.0pt;
font-family:Calibri;font-weight:bold'>Please note as of 2010/02/24, the
default en/us/callie sounds do not contain the sounds needed for the directory.
The current work-around is to
copyhttp://svn.freeswitch.org/svn/sounds/trunk/en/ca/june/48000/directory/</span></font></b><font
size=2 face=Calibri><span style='font-size:10.0pt;font-family:Calibri'> <<a
href="http://svn.freeswitch.org/svn/sounds/trunk/en/ca/june/48000/directory/">http://svn.freeswitch.org/svn/sounds/trunk/en/ca/june/48000/directory/</a>>
<b><span style='font-weight:bold'> to
{sounds_dir}/en/us/callie/directory/48000<br>
</span></b></span></font><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'><br>
<br>
<br>
<br>
On Mon, Apr 12, 2010 at 12:59 PM, Sean Holt <<a
href="sean@obscuradigital.com">sean@obscuradigital.com</a>> wrote:</span></font><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 face=Calibri><span
style='font-size:11.0pt;font-family:Calibri'>Hey Lloyd,<br>
<br>
When you say download sound files, where from? And how is that defined in
the ivr menu?<br>
<br>
I looked over the wiki but couldn’t figure out the flow.<br>
<br>
Plus I keep getting this message after enter the digit 5<br>
<br>
2010-04-12 09:52:05.373930 [WARNING] sofia_glue.c:3290 Hello,<br>
I see you have a Sonus!<br>
FYI, Sonus cannot follow the RFC on the proper way to send DTMF.<br>
Sadly, my creator had to spend several hours figuring this out so I thought
you'd like to know that!<br>
Don't worry, DTMF will work but you may want to ask them to fix it......<br>
<br>
Thanks<br>
<font color="#888888"><span style='color:#888888'>Sean<br>
</span></font><br>
<br>
<br>
On 4/12/10 9:00 AM, "Aloysius Lloyd" <<a
href="lloyd.aloysius@gmail.com">lloyd.aloysius@gmail.com</a> <<a
href="http://lloyd.aloysius@gmail.com">http://lloyd.aloysius@gmail.com</a>>
> wrote:</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'>Here is the syntax I am using inside the ivr menus<br>
<br>
<entry action="menu-exec-app" digits="5"
param="directory default ${domain_name} "/><br>
<br>
When the user press 5 .. the Directory Application Will start.<br>
---<br>
<br>
Here is the wiki. <br>
<br>
<a href="http://wiki.freeswitch.org/wiki/Mod_directory">http://wiki.freeswitch.org/wiki/Mod_directory</a><br>
<br>
You need to download sound files manually.</span></font><font size=2
face=Calibri><span style='font-size:10.0pt;font-family:Calibri'>The users
returned MUST be a member of a group.<br>
</span></font><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'><br>
Thanks<br>
Lloyd<br>
<br>
On Sat, Apr 10, 2010 at 4:19 PM, Sean Holt <<a href="sean@obscuradigital.com">sean@obscuradigital.com</a>
<<a href="http://sean@obscuradigital.com">http://sean@obscuradigital.com</a>>
> wrote:</span></font><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 face=Calibri><span
style='font-size:11.0pt;font-family:Calibri'>Hello,<br>
<br>
Trying to figure out how to use the mod directory app within an ivr menu.
Not sure of the syntax to use when building the ivr. Not ever sure
it can be done.<br>
<br>
Also does mod_directory need to be added to a dialplan?<br>
<br>
Thanks<br>
<font color="#888888"><span style='color:#888888'>Sean</span></font> <br>
<br>
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