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<DIV>Hi Seven Du.</DIV>
<DIV> </DIV>
<DIV>Thanks to yours suggetion.</DIV>
<DIV> </DIV>
<DIV>I have an ideal, it is: when the call between caller and agent is set, the
caller_id is determined. So, i want to edit code to sent the agent
information (the call_id and call_id_number) which will
be displayed againt in the agent's softphone (as
Xlite..) when the call is happening.</DIV>
<DIV> </DIV>
<DIV>I read some documents but i still can't determine: It's maybe yes or maybe
to do this and where to do this.</DIV>
<DIV> </DIV>
<DIV>Can you give me some comments.</DIV>
<DIV> </DIV>
<DIV>Best Regard.</DIV>
<DIV> </DIV></FONT><FONT face="Times New Roman" color=#000000 size=3>
<DIV style="BACKGROUND: #f0b070"><A href="mailto:dujinfang@gmail.com">Seven
Du</A> <FONT color=#0000ff>[dujinfang@gmail.com]</FONT> </DIV>
<DIV></FONT> </DIV></DIV></FONT>
<DIV></DIV>
<DIV> </DIV>
<DIV>As discussed in the list, it's not a freeswitch problem but a reality of
life.<BR><BR>Think about customer A and B calls in one after another, then
if<BR>FreeSWITCH call agent X with caller id A and Y with caller id B,
and<BR>angent Y answers before X, then<BR><BR>1) if bridge Y with A with the
FIFO rule, then the caller id is wrong<BR>2) if bridge Y with B, the caller id
is right but it breaks the rule<BR>of FIFO - A should be served before B!! And
what even worse is that<BR>if X never answer A then A never can be served which
is really<BR>unfair!!<BR><BR>Of course you don't want 1), and you don't need
mod_fifo if you want<BR>behavior 2), you just need some dialplan trick or some
simple Lua<BR>script I think. Also FreeSWITCH is designed to be easily extended
with<BR>almost any languages so feel free to implement
anything.<BR><BR>2010/3/31 Nguyễn Mạnh Hùng <HUNGNGM@BKAV.COM.VN>:<BR>> Hi
Mike and Seven Du.<BR>> Thanks to yours help.<BR>> I known the
mechanism of
mod_fifo.<BR>>>>http://lists.freeswitch.org/pipermail/freeswitch-users/2009-November/050175.html.<BR>>
What a pity, It can't solve this problem. I can't use freeswitch for my
call<BR>> center.<BR>> Hope new version can solve this
!!!<BR><BR>_______________________________________________<BR>FreeSWITCH-users
mailing
list<BR>FreeSWITCH-users@lists.freeswitch.org<BR>http://lists.freeswitch.org/mailman/listinfo/freeswitch-users<BR>UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users<BR>http://www.freeswitch.org<BR></DIV></BODY></HTML>