<br><br><div class="gmail_quote">On Tue, Mar 30, 2010 at 5:09 PM, Sean Holt <span dir="ltr"><<a href="mailto:sean@obscuradigital.com">sean@obscuradigital.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
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<font face="Calibri, Verdana, Helvetica, Arial"><span style="font-size: 11pt;">So it appears that Bandwidth requires the audio to be routed on the external public IP address, but since my freeswitch pbx box is behind a NAT the audio is trying to route to a private IP. The tech at bandwidth says that won’t work.<br>
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Not sure how to correct this?<br>
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Thanks<br>
Sean<br><br></span></font></div></blockquote><div>I strongly recommend you read up on NAT:<br><a href="http://wiki.freeswitch.org/wiki/Nat">http://wiki.freeswitch.org/wiki/Nat</a><br><br>and<br><br><a href="http://wiki.freeswitch.org/wiki/NAT_Traversal">http://wiki.freeswitch.org/wiki/NAT_Traversal</a><br>
<br>and<br><br><a href="http://wiki.freeswitch.org/wiki/Auto_NAT">http://wiki.freeswitch.org/wiki/Auto_NAT</a><br><br>You need to set up your external profile properly, which means you need to understand your network and your NAT device. Did you turn off any SIP ALG's in your device? Do you have a static public IP address? Those are important questions to answer before you continue.<br>
<br>-MC<br></div><div> <br></div><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;"><div><font face="Calibri, Verdana, Helvetica, Arial"><span style="font-size: 11pt;">
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On 3/30/10 4:11 PM, "Michael Collins" <<a href="http://msc@freeswitch.org" target="_blank">msc@freeswitch.org</a>> wrote:<br>
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On Tue, Mar 30, 2010 at 3:56 PM, Sean Holt <<a href="http://sean@obscuradigital.com" target="_blank">sean@obscuradigital.com</a>> wrote:<br>
</span></font><blockquote><font face="Calibri, Verdana, Helvetica, Arial"><span style="font-size: 11pt;">Unfortunately I don’t see any reference to DTMF coming from outside source.<br>
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It shows it’s using 711<br>
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Thanks<br>
Sean<br>
</span></font></blockquote><font face="Calibri, Verdana, Helvetica, Arial"><span style="font-size: 11pt;"><br>
What about listening to the call? Do you hear any DTMFs in the audio stream? If not then it looks like the far end isn't sending DTMFs which means you will need to talk to your provider to continue troubleshooting.<br>
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-MC<br>
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