<br><br><div class="gmail_quote">On Wed, Mar 17, 2010 at 11:11 PM, Vladimir Elizarov <span dir="ltr"><<a href="mailto:xengelpublicx@gmail.com">xengelpublicx@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
I need to make a queue for the Secretary, in which one secretary. But<br>
if the Secretary is not there, I would like to be able to intercept<br>
calls to other users. This can not be done even if the intercept will<br>
be a user to the agent queue?<br>
<div class="im"><br></div></blockquote><div>Why not just have the receptionist log out of the queue when she's not at her desk?<br>-MC<br><br></div></div>