<html><body bgcolor="#FFFFFF"><div>Perhaps the DTMFs are coming inband. Try the start_dtmf dialplan app. </div><div>-MC<br><br>Sent from my iPhone</div><div><br>On Mar 16, 2010, at 7:05 PM, Michael De Lorenzo <<a href="mailto:delorenzodesign@gmail.com">delorenzodesign@gmail.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>So I'm making calls using VoiceNetwork, are you suggesting there's a problem there? Or on the line where the call is received (I've tried on a couple of different networks/providers)?<br><br><div class="gmail_quote">
On Tue, Mar 16, 2010 at 9:34 PM, Aloysius Lloyd <span dir="ltr"><<a href="mailto:lloyd.aloysius@gmail.com"><a href="mailto:lloyd.aloysius@gmail.com">lloyd.aloysius@gmail.com</a></a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
You inbound DID Provider<div><div></div><div class="h5"><br>
<br><br><div class="gmail_quote">On Tue, Mar 16, 2010 at 9:16 PM, Michael De Lorenzo <span dir="ltr"><<a href="mailto:delorenzodesign@gmail.com" target="_blank"><a href="mailto:delorenzodesign@gmail.com">delorenzodesign@gmail.com</a></a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
What do you mean about the provider? I'm not sure I understand that part. I'm trying to call a number and have the call's recipient type the digits in.<div><div></div><div><br><br><div class="gmail_quote">
On Tue, Mar 16, 2010 at 9:07 PM, Aloysius Lloyd <span dir="ltr"><<a href="mailto:lloyd.aloysius@gmail.com" target="_blank"><a href="mailto:lloyd.aloysius@gmail.com">lloyd.aloysius@gmail.com</a></a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left:1px solid rgb(204, 204, 204);margin:0pt 0pt 0pt 0.8ex;padding-left:1ex">here is the test script I used<div><br></div><div><div>session:answer();</div><div>digits = session:playAndGetDigits(1, 4, 1, 5000, "#", "enter-digits.wav", "", "\\d+");</div>
<div><br>
</div><div>Here is the console log</div><div><div><br></div><div>2010-03-17 01:04:50.374761 [DEBUG] switch_ivr_play_say.c:1444 done playing file</div><div><b>2010-03-17 01:04:50.874736 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 1:800</b></div>
<div><b>2010-03-17 01:04:51.104725 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:640</b></div><div><b>2010-03-17 01:04:51.414710 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 3:800</b></div><div><b>2010-03-17 01:04:51.774692 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 4:640</b></div>
<div>2010-03-17 01:04:51.774692 [DEBUG] switch_ivr_play_say.c:1737 Test Regex [1234][\d+]</div><div><br></div></div>
You may have some issue with the provider. Check using a local extension.</div><div><div></div><div><div><br><br><div class="gmail_quote">On Tue, Mar 16, 2010 at 8:51 PM, Michael De Lorenzo <span dir="ltr"><<a href="mailto:delorenzodesign@gmail.com" target="_blank"><a href="mailto:delorenzodesign@gmail.com">delorenzodesign@gmail.com</a></a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left:1px solid rgb(204, 204, 204);margin:0pt 0pt 0pt 0.8ex;padding-left:1ex">Ok, I updated the console log level, and there are no DTMF values being detected:<br><br>4268 -> 74.51.38.156 port 15150 codec: 0 ms: 20<br>
2010-03-16 20:49:06.534030 [DEBUG] switch_rtp.c:1181 Starting timer [soft] 160 bytes per 20ms<br>
2010-03-16 20:49:06.535030 [NOTICE] sofia_glue.c:3128 Pre-Answer sofia/external/19736327407!<br>2010-03-16 20:49:13.762610 [DEBUG] sofia.c:4139 Channel sofia/external/19736327407 entering state [completing][200]<br>2010-03-16 20:49:13.762610 [DEBUG] sofia.c:4150 Remote SDP:<br>
v=0<br>o=root 21648 21649 IN IP4 74.51.38.156<br>s=session<br>c=IN IP4 74.51.38.156<br>t=0 0<br>m=audio 15150 RTP/AVP 0 101<br>a=rtpmap:0 PCMU/8000<br>a=rtpmap:101 telephone-event/8000<br>a=fmtp:101 0-16<br>a=silenceSupp:off - - - -<br>
a=ptime:20<br><br>2010-03-16 20:49:13.762610 [DEBUG] sofia.c:4139 Channel sofia/external/19736327407 entering state [ready][200]<br>2010-03-16 20:49:13.763613 [NOTICE] sofia.c:4663 Channel [sofia/external/19736327407] has been answered<br>
2010-03-16 20:49:13.763613 [DEBUG] switch_ivr_originate.c:3107 Originate Resulted in Success: [sofia/external/19736327407]<br>2010-03-16 20:49:13.763613 [DEBUG] switch_cpp.cpp:497 (sofia/external/19736327407) State Change CS_CONSUME_MEDIA -> CS_SOFT_EXECUTE<br>
2010-03-16 20:49:13.763613 [DEBUG] switch_core_session.c:1018 Send signal sofia/external/19736327407 [BREAK]<br>2010-03-16 20:49:13.764618 [DEBUG] switch_ivr_play_say.c:1178 Codec Activated L16@8000hz 1 channels 20ms<br>
2010-03-16 20:49:13.764618 [DEBUG] switch_core_state_machine.c:314 (sofia/external/19736327407) Running State Change CS_SOFT_EXECUTE<br>
2010-03-16 20:49:13.764618 [DEBUG] switch_core_state_machine.c:354 (sofia/external/19736327407) State SOFT_EXECUTE<br>2010-03-16 20:49:13.764618 [DEBUG] mod_sofia.c:510 SOFIA SOFT_EXECUTE<br>2010-03-16 20:49:13.764618 [DEBUG] switch_core_state_machine.c:200 sofia/external/19736327407 Standard SOFT_EXECUTE<br>
2010-03-16 20:49:13.764618 [DEBUG] switch_core_state_machine.c:354 (sofia/external/19736327407) State SOFT_EXECUTE going to sleep<br>2010-03-16 20:49:13.794735 [DEBUG] switch_rtp.c:2055 Correct ip/port confirmed.<br>2010-03-16 20:49:25.055402 [DEBUG] switch_ivr_play_say.c:1470 done playing file<br>
2010-03-16 20:49:30.074803 [INFO] switch_cpp.cpp:1142 Digits received during call from playAndGetDigits: <br>2010-03-16 20:49:30.074803 [INFO] switch_cpp.cpp:1142 Did this check out? no<div><div></div><div><br>
<br><div class="gmail_quote">On Tue, Mar 16, 2010 at 8:37 PM, Aloysius Lloyd <span dir="ltr"><<a href="mailto:lloyd.aloysius@gmail.com" target="_blank"><a href="mailto:lloyd.aloysius@gmail.com">lloyd.aloysius@gmail.com</a></a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left:1px solid rgb(204, 204, 204);margin:0pt 0pt 0pt 0.8ex;padding-left:1ex"><div>set the console log level to 7. Then you can see the DTMF values in console log , while you are pressing the keys.</div>
<div><br></div><div><font color="#888888">Lloyd</font><div><div></div><div><br><br><div class="gmail_quote">On Tue, Mar 16, 2010 at 8:23 PM, Michael De Lorenzo <span dir="ltr"><<a href="mailto:delorenzodesign@gmail.com" target="_blank"><a href="mailto:delorenzodesign@gmail.com">delorenzodesign@gmail.com</a></a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left:1px solid rgb(204, 204, 204);margin:0pt 0pt 0pt 0.8ex;padding-left:1ex">So I tried Michael's suggestion of:<br><br><span style="font-family:arial,sans-serif;font-size:13px;border-collapse:collapse"><font face="'courier new', monospace"><div>
digits
= session:playAndGetDigits(1, 4, 1, 5000, "#", get_digits_message, "",
"\\d+");<br><br></div><span style="font-family:times new roman,serif">but it still didn't detect that I had pressed any keys. What would cause this? Is there someplace I can check to see if anything at all is being detected?</span><br>
</font></span><br><br><div class="gmail_quote"><div><div></div><div>On Tue, Mar 16, 2010 at 5:00 PM, Michael Collins <span dir="ltr"><<a href="mailto:msc@freeswitch.org" target="_blank"><a href="mailto:msc@freeswitch.org">msc@freeswitch.org</a></a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="border-left:1px solid rgb(204, 204, 204);margin:0pt 0pt 0pt 0.8ex;padding-left:1ex"><div><div></div><div>
<br><br><div class="gmail_quote"><div>On Tue, Mar 16, 2010 at 1:21 PM, Michael De Lorenzo <span dir="ltr"><<a href="mailto:delorenzodesign@gmail.com" target="_blank"><a href="mailto:delorenzodesign@gmail.com">delorenzodesign@gmail.com</a></a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left:1px solid rgb(204, 204, 204);margin:0pt 0pt 0pt 0.8ex;padding-left:1ex">
<span style="font-family:arial,sans-serif;font-size:13px;border-collapse:collapse"><div>I'm having some trouble getting consistent results with playAndGetDigits, sometimes the digits are record and other times they're not. It seemed to have something to do with how quickly the digits were pressed, but now that no longer seems to be the case.</div>
<div><br></div><div>I'm trying to have users press a confirmation code, in this case "1111" although I'd like to make it accept "1" or "11" or "111" or "1111" if possible.</div>
<div><br></div><div>Can anyone point me in the right direction?</div><div><br></div><br><div><div><font face="'courier new', monospace"> session = freeswitch.Session("{ignore_early_media=true}sofia/gateway/" .. provider .. "/1" .. number_to_call);</font></div>
<div><font face="'courier new', monospace"><br></font></div><div><font face="'courier new', monospace"> while(session:ready()) do</font></div><div><font face="'courier new', monospace"> session:answer();</font></div>
<div><font face="'courier new', monospace"> session:setInputCallback("onInput","true");</font></div><div><font face="'courier new', monospace"><br></font></div><div><font face="'courier new', monospace"> --playbackMessage(check_message);</font></div>
<div><font face="'courier new', monospace"> digits = session:playAndGetDigits(4, 4, 1, 5000, "", get_digits_message, "", "[1]");</font></div></div></span></blockquote></div><div>
<br>
You are specifying a minimum of four and a maximum of four digits. Also, your regex will match any string that has a digit 1 in it, which may or may not be what you are looking for. Lastly, you haven't specified a terminator key (like "#") but you are giving the user only one try and waiting 5000ms for the entry. Try something like this:<br>
<br><span style="font-family:arial,sans-serif;font-size:13px;border-collapse:collapse"><font face="'courier new', monospace">digits
= session:playAndGetDigits(1, 4, 1, 5000, "#", get_digits_message, "",
"\\d+");</font></span><br><br>Let us know if that works. Oh, one other thing: you might want to add an invalid message because playAndGetDigits will handle invalid input for you. <br><font color="#888888">-MC<br>
</font><br>P.S. - This topic is covered in greater detail in Chapter 7 of the upcoming FreeSWITCH book. ;) <br>
<br> </div><div><blockquote class="gmail_quote" style="border-left:1px solid rgb(204, 204, 204);margin:0pt 0pt 0pt 0.8ex;padding-left:1ex">
<span style="font-family:arial,sans-serif;font-size:13px;border-collapse:collapse"><div><div><font face="'courier new', monospace"> freeswitch.consoleLog("info", digits .. "\n");</font></div>
<div><font face="'courier new', monospace"> freeswitch.consoleLog("info", "Did this check out? " .. (check_message == true and "yes" or "no" .. "\n"));</font></div>
<div><font face="'courier new', monospace"><br></font></div><div><font face="'courier new', monospace"> -- we got what we're looking for, so we can end this</font></div><div><font face="'courier new', monospace"> if(check_success) then</font></div>
<div><font face="'courier new', monospace"> freeswitch.consoleLog("info", "A positive response was received from this check.\n");</font></div><div><font face="'courier new', monospace"> break;</font></div>
<div><font face="'courier new', monospace"> else</font></div><div><font face="'courier new', monospace"> -- not a positive response</font></div><div><font face="'courier new', monospace"> -- if we reached our max attempts, we're finished move on</font></div>
<div><font face="'courier new', monospace"> if(attempts == max_attempts) then</font></div><div><font face="'courier new', monospace"> freeswitch.consoleLog("info", "We've reached our maximum attempts for this number.\n");</font></div>
<div><font face="'courier new', monospace"> break;</font></div><div><font face="'courier new', monospace"> end</font></div><div><font face="'courier new', monospace"> end</font></div>
<div><font face="'courier new', monospace"> end</font><br></div></div></span><br></blockquote></div></div><br>
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