<html><body bgcolor="#FFFFFF" lang="EN-US" link="blue" vlink="blue"><div>Just looked back at this and I am completely wrong. Sounds prefix used to be set correctly in vars.xml and I remove that and set it to just the sounds dir in the core. This is incorrect. I think we will make the core set a default to the sounds dir and allow it to be overridden in vars.xml and restore that line in the default config. Expect a patch on this shortly.</div><div><br></div><div>Mike<br><br>On 2010-02-11, at 10:53 AM, "Robertre Hadley" <<a href="mailto:robert.hadley@teotech.com">robert.hadley@teotech.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div><o:smarttagtype namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PersonName">
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<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy">That was it. Thanks Mike.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy">This test build was trunk and default
configs. The problem is in the trunk vars.xml this line has been removed.
I added this line back to vars.xml and the demo_ivr started working again.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="1" color="navy" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New";color:navy">
<X-PRE-PROCESS cmd="set"
data="sound_prefix=$${base_dir}/sounds/en/us/callie"/><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy">The IVR source must still require
sound_prefix to be set (and does not use the new sounds_dir variable).<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"> <o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy">Thanks again,<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy">Robert<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
<div>
<div class="MsoNormal" align="center" style="text-align:center"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">
<hr size="3" width="100%" align="center" tabindex="-1">
</span></font></div>
<p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt;
font-family:Tahoma;font-weight:bold">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma"> Michael Jerris
[mailto:mike@jerris.com] <br>
<b><span style="font-weight:bold">Sent:</span></b> Wednesday, February 10, 2010
9:34 PM<br>
<b><span style="font-weight:bold">To:</span></b> <st1:personname w:st="on"><a href="mailto:freeswitch-users@lists.freeswitch.org">freeswitch-users@lists.freeswitch.org</a></st1:personname><br>
<b><span style="font-weight:bold">Subject:</span></b> Re: [Freeswitch-users]
demo_ivr cannot find sound files viarelative paths</span></font><o:p></o:p></p>
</div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt">did you make any changes to the default configs? what is in your
vars.xml related to sounds? the relative paths were always relative to
that dir, did you make any changes to the sounds prefix ?<o:p></o:p></span></font></p>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"><o:p> </o:p></span></font></p>
</div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt">Mike<o:p></o:p></span></font></p>
</div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"><o:p> </o:p></span></font></p>
<div>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt">On Feb 10, 2010, at 11:57 PM, Michael Collins wrote:<o:p></o:p></span></font></p>
</div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"><br>
<br>
<o:p></o:p></span></font></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">If I read this log
correctly it failed to find the "invalid entry" file but it did find
the phrases just fine. Can you confirm the presence of this file:<br>
/usr/local/freeswitch/sounds/en/us/callie/ivr/8000/ivr-that_was_an_invalid_entry.wav<br>
<br>
(It looks like this call is at 8kHz so that's where I'm assuming FS is looking
to find the sound file...)<br>
<br>
-MC<o:p></o:p></span></font></p>
<div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt">On Wed, Feb 10, 2010 at 10:50 AM, <st1:personname w:st="on">Robert
Hadley</st1:personname> <<a href="mailto:robert.hadley@teotech.com"><a href="mailto:robert.hadley@teotech.com">robert.hadley@teotech.com</a></a>>
wrote:<br>
<br>
<o:p></o:p></span></font></p>
<div link="blue" vlink="purple">
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="2" face="Arial"><span style="font-size:10.0pt;font-family:Arial">Hi,</span></font><o:p></o:p></p>
<div>
<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial"> </span></font><o:p></o:p></p>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="2" face="Arial"><span style="font-size:10.0pt;font-family:Arial">It appears a
recent change (possibly the new sounds_dir variable or the new ivr_menu
folder?) may have broken relative sound file paths in the IVR. I built a
today’s trunk version and installed to the default location. Using the
default conf files the demo_ivr cannot find files based on the relative paths
specified in ivr_menus/demo_ivr.xml.</span></font><o:p></o:p></p>
<div>
<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial"> </span></font><o:p></o:p></p>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">[root@TEO-UCM-T2
conf]# cat ivr_menus/demo_ivr.xml</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New""><include></span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">
<!-- demo IVR setup --></span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">
<!-- demo IVR, Main Menu --></span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">
<menu name="demo_ivr"</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">
greet-long="phrase:demo_ivr_main_menu"</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">
greet-short="phrase:demo_ivr_main_menu_short"</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" color="blue" face="Courier New"><span style="font-size:9.0pt;font-family:
"Courier New";color:blue">
invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" color="blue" face="Courier New"><span style="font-size:9.0pt;font-family:
"Courier New";color:blue">
exit-sound="voicemail/vm-goodbye.wav"</span></font><o:p></o:p></p>
<div>
<p class="MsoNormal"><font size="1" face="Courier New"><span style="font-size:9.0pt;
font-family:"Courier New""> </span></font><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial"> </span></font><o:p></o:p></p>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">2010-02-10
10:32:15.300337 [DEBUG] switch_ivr_menu.c:414 Executing IVR menu demo_ivr</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" color="#ff6600" face="Courier New"><span style="font-size:9.0pt;
font-family:"Courier New";color:#FF6600">2010-02-10 10:32:15.300337 [DEBUG]
switch_ivr_play_say.c:118 No language specified - Using [en]</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">2010-02-10
10:32:15.300337 [DEBUG] switch_ivr_play_say.c:273 Handle
play-file:[ivr/ivr-welcome_to_freeswitch.wav] (en:en)</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">2010-02-10
10:32:15.300337 [DEBUG] switch_ivr_play_say.c:1158 Codec Activated L16@8000hz 1
channels 20ms</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">2010-02-10
10:32:17.922147 [DEBUG] switch_ivr_play_say.c:1450 done playing file</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">2010-02-10
10:32:18.042149 [DEBUG] switch_ivr_play_say.c:273 Handle
play-file:[ivr/ivr-this_ivr_will_let_you_test_features.wav] (en:en)</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">2010-02-10
10:32:18.042149 [DEBUG] switch_ivr_play_say.c:1158 Codec Activated L16@8000hz 1
channels 20ms</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">2010-02-10
10:32:19.962158 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:800</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">2010-02-10
10:32:19.962158 [DEBUG] switch_ivr_play_say.c:1450 done playing file</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">2010-02-10
10:32:20.082156 [DEBUG] switch_ivr_menu.c:329 waiting for 3/4 digits t/o 2000</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">2010-02-10
10:32:20.120617 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:400</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">2010-02-10
10:32:20.442158 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:800</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">2010-02-10
10:32:20.682162 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:800</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">2010-02-10
10:32:20.682162 [DEBUG] switch_ivr_menu.c:376 digits '2222'</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">2010-02-10
10:32:20.682162 [DEBUG] switch_ivr_menu.c:470 action regex [2222]
[/^(10[01][0-9])$/] [0]</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">2010-02-10
10:32:20.682162 [DEBUG] switch_ivr_menu.c:560 IVR menu 'demo_ivr' caught
invalid input '2222'</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" color="red" face="Courier New"><span style="font-size:9.0pt;font-family:
"Courier New";color:red">2010-02-10 10:32:20.682162 [ERR] mod_sndfile.c:194
Error Opening File [/usr/local/freeswitch/sounds/ivr/ivr-that_was_an_invalid_entry.wav]
[System error : No such file or directory.]</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">2010-02-10
10:32:21.701505 [DEBUG] switch_ivr_play_say.c:118 No language specified - Using
[en]</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">2010-02-10
10:32:21.701505 [DEBUG] switch_ivr_play_say.c:273 Handle
play-file:[silence_stream://1000] (en:en)</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">2010-02-10
10:32:21.701505 [DEBUG] switch_ivr_play_say.c:1158 Codec Activated L16@8000hz 1
channels 20ms</span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="1" face="Courier New"><span style="font-size:9.0pt;font-family:"Courier New"">2010-02-10
10:32:22.700352 [DEBUG] switch_ivr_play_say.c:1450 done playing file</span></font><o:p></o:p></p>
<div>
<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial"> </span></font><o:p></o:p></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</o:smarttagtype></div></blockquote><blockquote type="cite"><div><span>_______________________________________________</span><br><span>FreeSWITCH-users mailing list</span><br><span><a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a></span><br><span><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a></span><br><span>UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users</span><br><span><a href="http://www.freeswitch.org">http://www.freeswitch.org</a></span><br></div></blockquote></body></html>