<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">did you make any changes to the default configs? what is in your vars.xml related to sounds? the relative paths were always relative to that dir, did you make any changes to the sounds prefix ?<div><br></div><div>Mike</div><div><br><div><div>On Feb 10, 2010, at 11:57 PM, Michael Collins wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite">If I read this log correctly it failed to find the "invalid entry" file but it did find the phrases just fine. Can you confirm the presence of this file:<br>/usr/local/freeswitch/sounds/en/us/callie/ivr/8000/ivr-that_was_an_invalid_entry.wav<br>
<br>(It looks like this call is at 8kHz so that's where I'm assuming FS is looking to find the sound file...)<br><br>-MC<br><br><div class="gmail_quote">On Wed, Feb 10, 2010 at 10:50 AM, Robert Hadley <span dir="ltr"><<a href="mailto:robert.hadley@teotech.com">robert.hadley@teotech.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left-width: 1px; border-left-style: solid; border-left-color: rgb(204, 204, 204); margin-top: 0pt; margin-right: 0pt; margin-bottom: 0pt; margin-left: 0.8ex; padding-left: 1ex; position: static; z-index: auto; ">
<div link="blue" vlink="purple" lang="EN-US">
<div><p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Hi,</span></font></p><div><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font><br class="webkit-block-placeholder"></div><p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">It appears a recent change (possibly the new sounds_dir variable
or the new ivr_menu folder?) may have broken relative sound file paths in the
IVR. I built a today’s trunk version and installed to the default location.
Using the default conf files the demo_ivr cannot find files based on the
relative paths specified in ivr_menus/demo_ivr.xml.</span></font></p><div><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font><br class="webkit-block-placeholder"></div><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">[root@TEO-UCM-T2 conf]# cat ivr_menus/demo_ivr.xml</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";"><include></span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";"> <!-- demo IVR setup --></span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";"> <!-- demo IVR, Main Menu --></span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";"> <menu name="demo_ivr"</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">
greet-long="phrase:demo_ivr_main_menu"</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">
greet-short="phrase:demo_ivr_main_menu_short"</span></font></p><p class="MsoNormal"><font color="blue" face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New"; color: blue;">
invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"</span></font></p><p class="MsoNormal"><font color="blue" face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New"; color: blue;">
exit-sound="voicemail/vm-goodbye.wav"</span></font></p><div><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";"> </span></font><br class="webkit-block-placeholder"></div><div><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font><br class="webkit-block-placeholder"></div><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:15.300337 [DEBUG]
switch_ivr_menu.c:414 Executing IVR menu demo_ivr</span></font></p><p class="MsoNormal"><font color="#ff6600" face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New"; color: rgb(255, 102, 0);">2010-02-10
10:32:15.300337 [DEBUG] switch_ivr_play_say.c:118 No language specified - Using
[en]</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:15.300337 [DEBUG]
switch_ivr_play_say.c:273 Handle play-file:[ivr/ivr-welcome_to_freeswitch.wav]
(en:en)</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:15.300337 [DEBUG]
switch_ivr_play_say.c:1158 Codec Activated L16@8000hz 1 channels 20ms</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:17.922147 [DEBUG]
switch_ivr_play_say.c:1450 done playing file</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:18.042149 [DEBUG]
switch_ivr_play_say.c:273 Handle
play-file:[ivr/ivr-this_ivr_will_let_you_test_features.wav] (en:en)</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:18.042149 [DEBUG]
switch_ivr_play_say.c:1158 Codec Activated L16@8000hz 1 channels 20ms</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:19.962158 [DEBUG] switch_rtp.c:2417
RTP RECV DTMF 2:800</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:19.962158 [DEBUG]
switch_ivr_play_say.c:1450 done playing file</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:20.082156 [DEBUG]
switch_ivr_menu.c:329 waiting for 3/4 digits t/o 2000</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:20.120617 [DEBUG] switch_rtp.c:2417
RTP RECV DTMF 2:400</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:20.442158 [DEBUG] switch_rtp.c:2417
RTP RECV DTMF 2:800</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:20.682162 [DEBUG] switch_rtp.c:2417
RTP RECV DTMF 2:800</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:20.682162 [DEBUG]
switch_ivr_menu.c:376 digits '2222'</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:20.682162 [DEBUG]
switch_ivr_menu.c:470 action regex [2222] [/^(10[01][0-9])$/] [0]</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:20.682162 [DEBUG]
switch_ivr_menu.c:560 IVR menu 'demo_ivr' caught invalid input '2222'</span></font></p><p class="MsoNormal"><font color="red" face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New"; color: red;">2010-02-10
10:32:20.682162 [ERR] mod_sndfile.c:194 Error Opening File
[/usr/local/freeswitch/sounds/ivr/ivr-that_was_an_invalid_entry.wav] [System
error : No such file or directory.]</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:21.701505 [DEBUG]
switch_ivr_play_say.c:118 No language specified - Using [en]</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:21.701505 [DEBUG]
switch_ivr_play_say.c:273 Handle play-file:[silence_stream://1000] (en:en)</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:21.701505 [DEBUG]
switch_ivr_play_say.c:1158 Codec Activated L16@8000hz 1 channels 20ms</span></font></p><p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:22.700352 [DEBUG]
switch_ivr_play_say.c:1450 done playing file</span></font></p><div><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></div></div></div></blockquote></div></blockquote></div></div></body></html>