If I read this log correctly it failed to find the "invalid entry" file but it did find the phrases just fine. Can you confirm the presence of this file:<br>/usr/local/freeswitch/sounds/en/us/callie/ivr/8000/ivr-that_was_an_invalid_entry.wav<br>
<br>(It looks like this call is at 8kHz so that's where I'm assuming FS is looking to find the sound file...)<br><br>-MC<br><br><div class="gmail_quote">On Wed, Feb 10, 2010 at 10:50 AM, Robert Hadley <span dir="ltr"><<a href="mailto:robert.hadley@teotech.com">robert.hadley@teotech.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="purple" lang="EN-US">
<div>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Hi,</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">It appears a recent change (possibly the new sounds_dir variable
or the new ivr_menu folder?) may have broken relative sound file paths in the
IVR. I built a today’s trunk version and installed to the default location.
Using the default conf files the demo_ivr cannot find files based on the
relative paths specified in ivr_menus/demo_ivr.xml.</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">[root@TEO-UCM-T2 conf]# cat ivr_menus/demo_ivr.xml</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";"><include></span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";"> <!-- demo IVR setup --></span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";"> <!-- demo IVR, Main Menu --></span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";"> <menu name="demo_ivr"</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">
greet-long="phrase:demo_ivr_main_menu"</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">
greet-short="phrase:demo_ivr_main_menu_short"</span></font></p>
<p class="MsoNormal"><font color="blue" face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New"; color: blue;">
invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"</span></font></p>
<p class="MsoNormal"><font color="blue" face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New"; color: blue;">
exit-sound="voicemail/vm-goodbye.wav"</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";"> </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:15.300337 [DEBUG]
switch_ivr_menu.c:414 Executing IVR menu demo_ivr</span></font></p>
<p class="MsoNormal"><font color="#ff6600" face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New"; color: rgb(255, 102, 0);">2010-02-10
10:32:15.300337 [DEBUG] switch_ivr_play_say.c:118 No language specified - Using
[en]</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:15.300337 [DEBUG]
switch_ivr_play_say.c:273 Handle play-file:[ivr/ivr-welcome_to_freeswitch.wav]
(en:en)</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:15.300337 [DEBUG]
switch_ivr_play_say.c:1158 Codec Activated L16@8000hz 1 channels 20ms</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:17.922147 [DEBUG]
switch_ivr_play_say.c:1450 done playing file</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:18.042149 [DEBUG]
switch_ivr_play_say.c:273 Handle
play-file:[ivr/ivr-this_ivr_will_let_you_test_features.wav] (en:en)</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:18.042149 [DEBUG]
switch_ivr_play_say.c:1158 Codec Activated L16@8000hz 1 channels 20ms</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:19.962158 [DEBUG] switch_rtp.c:2417
RTP RECV DTMF 2:800</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:19.962158 [DEBUG]
switch_ivr_play_say.c:1450 done playing file</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:20.082156 [DEBUG]
switch_ivr_menu.c:329 waiting for 3/4 digits t/o 2000</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:20.120617 [DEBUG] switch_rtp.c:2417
RTP RECV DTMF 2:400</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:20.442158 [DEBUG] switch_rtp.c:2417
RTP RECV DTMF 2:800</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:20.682162 [DEBUG] switch_rtp.c:2417
RTP RECV DTMF 2:800</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:20.682162 [DEBUG]
switch_ivr_menu.c:376 digits '2222'</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:20.682162 [DEBUG]
switch_ivr_menu.c:470 action regex [2222] [/^(10[01][0-9])$/] [0]</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:20.682162 [DEBUG]
switch_ivr_menu.c:560 IVR menu 'demo_ivr' caught invalid input '2222'</span></font></p>
<p class="MsoNormal"><font color="red" face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New"; color: red;">2010-02-10
10:32:20.682162 [ERR] mod_sndfile.c:194 Error Opening File
[/usr/local/freeswitch/sounds/ivr/ivr-that_was_an_invalid_entry.wav] [System
error : No such file or directory.]</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:21.701505 [DEBUG]
switch_ivr_play_say.c:118 No language specified - Using [en]</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:21.701505 [DEBUG]
switch_ivr_play_say.c:273 Handle play-file:[silence_stream://1000] (en:en)</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:21.701505 [DEBUG]
switch_ivr_play_say.c:1158 Codec Activated L16@8000hz 1 channels 20ms</span></font></p>
<p class="MsoNormal"><font face="Courier New" size="1"><span style="font-size: 9pt; font-family: "Courier New";">2010-02-10 10:32:22.700352 [DEBUG]
switch_ivr_play_say.c:1450 done playing file</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Regards,</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Robert</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
</div>
</div>
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