Hi Guys,<br><br>I need to implement a function using IVR and TTS. Here's the scenario.<br><br>1. User A calls in<br>2. FS plays a welcome message and directs A to press '1' to continue<br>3. FS detects A's number and finds A's address from the database and plays another piece of voice message including the address info just found<br>
<br>I understand this logic can be implemented using javascript. However, in this scenario, the database is a remote one and the local js has no access to it. What I'm planning to do is write a Java program, talking to FS via ESL. Could someone please tell me what event FS will trigger after user A selects a certain option and how to inform the FS to continue the rest of IVR menu after finding the address?<br>
<br>Thanks,<br>-Jingwei<br>