<div>Hi</div>
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<div>its good to hear</div>
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<div>any compare document between Vicidial and this project</div>
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<div>Ram<br><br></div>
<div class="gmail_quote">On Fri, Dec 18, 2009 at 7:16 PM, Andrew Thompson <span dir="ltr"><<a href="mailto:andrew@hijacked.us">andrew@hijacked.us</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">I've been asked to provide some screenshots, so here's some of the<br>agent/supervisor interface:<br>
<br><a href="http://eagle.bsd.st/~andrew/cpxshots/" target="_blank">http://eagle.bsd.st/~andrew/cpxshots/</a><br><br>Hopefully the image names are self-explanatory. In the ringing picture,<br>that URL pop is a configurable URL that can be used to integrate with a<br>
CRM, in my case our own CRM - spicecsm. The URL supports interpolation<br>for variables like callerid, clientid, call type, etc.<br><br>The supervisor view is a little hard to describe via static images, but<br>you're able to drag and drop agents into another profile (empty profiles<br>
are hidden when not dragging an agent), drag agents onto an agent to<br>send them the call, and there's also various right click menus<br>available.<br><br>Oh, and I forgot to mention this before; this system is in 'live<br>
testing' and the goal is to do a final deployment sometime in January.<br>
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<div class="h5"><br>Andrew<br><br>_______________________________________________<br>FreeSWITCH-users mailing list<br><a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
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