if you add {origination_caller_id_name=foo,origination_caller_id_number=123} before the static entries for the on hook agent it will prevail over the default one.<br><br>If you are using 1.0.4, this feature is only available in trunk or one of the 1.0.5 pre releases.<br>
<br><br><div class="gmail_quote">On Mon, Nov 23, 2009 at 4:49 PM, Adam Ford <span dir="ltr"><<a href="mailto:lists@redbonez.net">lists@redbonez.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="purple" lang="EN-US">
<div>
<p class="MsoNormal">Is there any way to set the origination_caller_id for a FIFO
outbound call to an on-hook agent? I can’t find anything in the
wiki about a FIFO or member variable to set this. It seems to be set to ‘Queue’
by default, and appears to be hardcoded in the module source. It would be
nice to be able to change per FIFO queue. That way agents that handle multiple
companies can more easily see which queue is calling and answer accordingly.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">It is not a big deal, since it does automatically set the
origination_caller_id_number to ‘fifo+<fifo name>’.
However, depending on the phone, the caller ID number is not always readily shown,
and must be looked for.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Thanks to anyone who has some insight on this,</p>
<p class="MsoNormal">-Adam </p><font color="#888888">
<p class="MsoNormal"> </p>
</font></div>
</div>
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