<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Its the proper way to do it. And do you know the second you're bridged... if you have a phone that isn't daft... snom or polycom... the display will update to the person your bridged to.<div><div><br></div><div>/b</div><div><br><div><div>On Nov 23, 2009, at 7:24 PM, Seven Du wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">Yes, that's what we are doing.<br><br><div class="gmail_quote">2009/11/24 Brian West<span class="Apple-converted-space"> </span><span dir="ltr"><<a href="mailto:brian@freeswitch.org">brian@freeswitch.org</a>></span><br><blockquote class="gmail_quote" style="border-left-width: 1px; border-left-style: solid; border-left-color: rgb(204, 204, 204); margin-top: 0pt; margin-right: 0pt; margin-bottom: 0pt; margin-left: 0.8ex; padding-left: 1ex; ">You do realize that the whole concept is OLD skewl. You should be<br>popping this info via external resources when the agent is bridged to<br>the caller and the info is there before they are done saying "thanks<br>for calling spacely sprockets, this is George how may I help you .... "<br><font color="#888888"><br>/b</font></blockquote></div></span></blockquote></div><br></div></div></body></html>