<br><br><div class="gmail_quote">On Thu, Nov 19, 2009 at 3:33 AM, Dave Stevenson <span dir="ltr"><<a href="mailto:stevendt@primrosebank.net">stevendt@primrosebank.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div bgcolor="#ffffff">
<div><font face="Arial" size="2">Hi,</font></div>
<div><font face="Arial" size="2"></font> </div>
<div><font face="Arial" size="2">Can someone please help me understand a little more
about Group configuration ?</font></div>
<div><font face="Arial" size="2"></font> </div>
<div><font face="Arial" size="2">I believe that Group Membership is configured in
the \conf\directory\default.xml file</font></div>
<div><font face="Arial" size="2"></font> </div>
<div><font face="Arial" size="2">I've done this and the caller groups seem to work
fine.</font></div>
<div><font face="Arial" size="2"></font> </div>
<div><font face="Arial" size="2">However, each extension in the
\conf\directory\default directory, e.g., 111.xml also has an entry for
"callgroup"</font></div>
<div><font face="Arial" size="2"></font> </div>
<div><font face="Arial" size="2">Can someone explain what the difference in these
two options is please ?</font></div>
<div><font face="Arial" size="2"></font> </div></div></blockquote><div><br>The groups defined in conf/directory/default.xml correspond to the "group" channel or group_call API as can be found in conf/dialplan/default.xml, extensions 2000, 2001, and 2002.<br>
<br>Go to the fs_cli and type this:<br>group_call <a href="mailto:sales@1.1.1.1">sales@1.1.1.1</a> (where 1.1.1.1 is your FS IP addr)<br>You'll see that it returns a nicely formatted multiple dialstring for dialing everyone in the group.<br>
<br>These have nothing to do with the "callgroup" variable that is defined on each user in the default directory. That is just a variable - it isn't required and doesn't have to be used, but it's available if you want it for some reason. (For example, it will show up in XML CDRs for auth'd calls from the user.)<br>
<br>Bottom line: if you're trying to dial multiple users (i.e. "group call") then just use the group definitions in the directory and use either the group_call API (like in ext 2000) or use the "group" channel (like in ext 2001 and 2002).<br>
<br>-MC<br></div></div><br>