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<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hello Michael,<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Do you still want to follow up on this? I’m having difficulty
gathering the old stuff in an understandable form. Also, it looks like the open
source ACD Spice Telephony by Andrew Thompson can do just what you might need. <o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Remko<o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Van:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
freeswitch-users-bounces@lists.freeswitch.org
[mailto:freeswitch-users-bounces@lists.freeswitch.org] <b>Namens </b>Michael
Collins<br>
<b>Verzonden:</b> donderdag 17 september 2009 22:58<br>
<b>Aan:</b> freeswitch-users@lists.freeswitch.org<br>
<b>Onderwerp:</b> Re: [Freeswitch-users] skill-based ACD<o:p></o:p></span></p>
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<p class=MsoNormal>On Thu, Sep 17, 2009 at 12:13 PM, Remko Kloosterman <<a
href="mailto:R.Kloosterman@mtel.nl">R.Kloosterman@mtel.nl</a>> wrote:<o:p></o:p></p>
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<p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>I have been working on several voice projects in the past with
ACD features, mostly based on TDM technology. It's all commercial stuff, but I
have the experience and I am willing to share that. If anyone wishes to start
such a development I'm sure I can dig up a functional model and help with the design.
</span><span lang=EN-US><o:p></o:p></span></p>
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<p class=MsoNormal>I would like to see the functional model. That sounds
interesting. We could take it from there. Perhaps the FS community will have a
few members willing to help out.<br>
-MC<o:p></o:p></p>
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