Hi Mathieu, thanks for the reply. I enabled sip trace logging and got the logs below, but I am still at a loss at being able to identify the error or reproduce it consistently. The below log indicates to me that my FS server is initiating sending 2 BYE message to my DID provider (<a href="http://didforsale.com">didforsale.com</a>). Is there a way I can look further inside FreeSWITCH to see why it is sending this BYE packet?<div>
<br></div><div><br></div><div><div>sent 882 bytes to udp/[209.216.2.211]:5060 at 17:15:44.679208:</div><div>BYE sip:199.173.100.144:5060;transport=UDP SIP/2.0</div><div>Via: SIP/2.0/UDP 66.197.142.69:5080;rport;branch=z9hG4bKD0UKrDB508mDD</div>
<div>Route: &lt;sip:209.216.2.211;ftag=dc7-13c4-2401b7-46dea593-2401b7;lr=on&gt;</div><div>Route: &lt;sip:65.217.40.210:5060;lr&gt;</div><div>Route: &lt;sip:63.110.102.238;lr&gt;</div><div>Max-Forwards: 70</div><div>From: &lt;sip:+1212381XXXX@63.110.102.238:5060;user=phone&gt;;tag=Ztr5ycrv3QZ1g</div>
<div>To: &lt;sip:+1909635XXXX@199.173.100.144:5060;user=phone&gt;;tag=dc7-13c4-2401b7-46dea593-2401b7</div><div>Call-ID: a22bffb89064adc713c42401b78ca6b689e90b32fdbf612c0-0487-7441</div><div>CSeq: 118584736 BYE</div><div>
Contact: &lt;sip:+1212381XXXX@66.197.142.69:5080;transport=udp&gt;</div><div>User-Agent: FreeSWITCH-mod_sofia/1.0.trunk-14417M</div><div>Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, PRACK, MESSAGE, SUBSCRIBE, NOTIFY, REFER, UPDATE, REGISTER, INFO</div>
<div>Supported: timer, precondition, path, replaces</div><div>Reason: Q.850;cause=25;text=&quot;EXCHANGE_ROUTING_ERROR&quot;</div><div>Content-Length: 0</div><div><br></div></div><div><br></div><div><div>sent 882 bytes to udp/[209.216.2.211]:5060 at 17:15:45.182589:</div>
<div>BYE sip:199.173.100.144:5060;transport=UDP SIP/2.0</div><div>Via: SIP/2.0/UDP 66.197.142.69:5080;rport;branch=z9hG4bKD0UKrDB508mDD</div><div>Route: &lt;sip:209.216.2.211;ftag=dc7-13c4-2401b7-46dea593-2401b7;lr=on&gt;</div>
<div>Route: &lt;sip:65.217.40.210:5060;lr&gt;</div><div>Route: &lt;sip:63.110.102.238;lr&gt;</div><div>Max-Forwards: 70</div><div>From: &lt;sip:+1212381XXXX@63.110.102.238:5060;user=phone&gt;;tag=Ztr5ycrv3QZ1g</div><div>To: &lt;sip:+1909635XXXX@199.173.100.144:5060;user=phone&gt;;tag=dc7-13c4-2401b7-46dea593-2401b7</div>
<div>Call-ID: a22bffb89064adc713c42401b78ca6b689e90b32fdbf612c0-0487-7441</div><div>CSeq: 118584736 BYE</div><div>Contact: &lt;sip:+1212381XXXX@66.197.142.69:5080;transport=udp&gt;</div><div>User-Agent: FreeSWITCH-mod_sofia/1.0.trunk-14417M</div>
<div>Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, PRACK, MESSAGE, SUBSCRIBE, NOTIFY, REFER, UPDATE, REGISTER, INFO</div><div>Supported: timer, precondition, path, replaces</div><div>Reason: Q.850;cause=25;text=&quot;EXCHANGE_ROUTING_ERROR&quot;</div>
<div>Content-Length: 0</div><div><div><br></div><div><br></div><div><br><div class="gmail_quote">On Sun, Aug 2, 2009 at 11:20 PM, Mathieu Rene <span dir="ltr">&lt;<a href="mailto:mrene_lists@avgs.ca">mrene_lists@avgs.ca</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">Hi,<br>
<br>
Digging a bit in mod_sofia releaved that it can be caused by a SIP<br>
code 482 (loop detected), 483 (too many hops) or 484 (address<br>
incomplete).<br>
<br>
Do a SIP trace to sched more light on what&#39;s happening.<br>
<br>
Mathieu Rene<br>
Avant-Garde Solutions Inc<br>
Office: + 1 (514) 664-1044 x100<br>
Cell: +1 (514) 664-1044 x200<br>
<a href="mailto:mrene@avgs.ca">mrene@avgs.ca</a><br>
<br>
<br>
<br>
<br>
Am 3-Aug-09 um 1:22 AM schrieb Matthew Fong:<br>
<br>
&gt; EXCHANGE_ROUTING_ERROR<br>
<br>
<br>
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</blockquote></div><br></div></div></div>