<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.6000.16850" name=GENERATOR></HEAD>
<BODY>
<DIV>
<DIV align=left><FONT face=Verdana size=1>
<DIV align=left><FONT face=Arial size=2><SPAN
class=449595012-13072009>Hi,</SPAN></FONT></DIV>
<DIV align=left><FONT face=Arial size=2><SPAN
class=449595012-13072009></SPAN></FONT> </DIV>
<DIV align=left><FONT face=Arial size=2><SPAN class=449595012-13072009>I'm
fairly sure my problem lies with my voip provider VoipTalk but wonder if you
could help me understand a couple of things. My config is very simple, I'm using
freeswitch to accept incoming calls via a voip gateway and record messages.
Here's the problem:</SPAN></FONT></DIV>
<DIV align=left><FONT face=Arial size=2><SPAN
class=449595012-13072009></SPAN></FONT> </DIV>
<DIV align=left><FONT face=Arial size=2><SPAN class=449595012-13072009>- When
freeswitch starts the gateways are all created and register
correctly</SPAN></FONT></DIV>
<DIV align=left><FONT face=Arial size=2><SPAN
class=449595012-13072009></SPAN></FONT> </DIV>
<DIV align=left><FONT face=Arial size=2><SPAN class=449595012-13072009>- I have
the ping parameter set to make sure the gateway stays alive.</SPAN></FONT></DIV>
<DIV align=left><FONT face=Arial size=2><SPAN
class=449595012-13072009></SPAN></FONT> </DIV>
<DIV align=left><FONT face=Arial size=2><SPAN class=449595012-13072009>- The
first time freeswitch pings the gateway it fails even though the registration
appears intact as calls are still coming through to
freeswitch</SPAN></FONT></DIV>
<DIV align=left><FONT face=Arial size=2><SPAN
class=449595012-13072009></SPAN></FONT> </DIV>
<DIV align=left><FONT face=Arial size=2><SPAN class=449595012-13072009>-
Freeswitch then tries to re-register the gateway but this fails. The SIP trace
shows an Unauthorized message and the actual log entry is 'Registration Failed
with status Operation has no matching challenge [904]'</SPAN></FONT></DIV>
<DIV align=left><FONT face=Arial size=2><SPAN
class=449595012-13072009></SPAN></FONT> </DIV>
<DIV align=left><FONT face=Arial size=2><SPAN class=449595012-13072009>-
eventually the registration times out with my provider and all is
lost.</SPAN></FONT></DIV>
<DIV align=left><FONT face=Arial size=2><SPAN
class=449595012-13072009></SPAN></FONT> </DIV>
<DIV align=left><FONT face=Arial size=2><SPAN class=449595012-13072009>- if I
call 'sofia profile external restart' or restart the software this fixes the
problem</SPAN></FONT></DIV>
<DIV align=left><FONT face=Arial size=2><SPAN
class=449595012-13072009></SPAN></FONT> </DIV>
<DIV align=left><FONT face=Arial size=2><SPAN class=449595012-13072009>My
questions are:</SPAN></FONT></DIV>
<DIV align=left><FONT face=Arial size=2><SPAN
class=449595012-13072009></SPAN></FONT> </DIV>
<DIV align=left><FONT face=Arial size=2><SPAN class=449595012-13072009>1) Why
would the ping fail when the registration appears to be
intact?</SPAN></FONT></DIV>
<DIV align=left><FONT face=Arial size=2><SPAN class=449595012-13072009>2) Whay
would the auto re-register not work but a restart
would?</SPAN></FONT></DIV>
<DIV align=left><FONT face=Arial size=2><SPAN
class=449595012-13072009></SPAN></FONT> </DIV>
<DIV align=left><FONT face=Arial size=2><SPAN class=449595012-13072009>This ones
driving me nuts so any help greatly appreciated.</SPAN></FONT></DIV>
<DIV align=left><FONT face=Arial size=2><SPAN
class=449595012-13072009></SPAN></FONT> </DIV>
<DIV align=left><FONT face=Arial size=2><SPAN
class=449595012-13072009>regards</SPAN></FONT></DIV>
<DIV align=left><FONT face=Arial size=2><SPAN
class=449595012-13072009>Andy</SPAN></FONT></FONT></DIV></DIV></DIV></BODY></HTML>