Ok, most of us configure the polycoms via a provisioning interface.  usually ftp or http.<br><br>Anyway, when using the web interface, you want to look at:<br><br>Goto the web interface, Click on SIP.<br><br>Scroll down to the Local Settings section and you need to modify digitmap and digitmap timeout.  the syntax is in the polycom manuals which you can donwload from polycom.<br>
<br><div class="gmail_quote">On Tue, Jun 23, 2009 at 12:25 PM, Lars Zeb <span dir="ltr">&lt;<a href="mailto:larclap@yahoo.com">larclap@yahoo.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">









<div link="blue" vlink="purple" lang="EN-US">

<div>

<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">Via a web
browser.</span></p>

<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>

<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">

<p><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;">
<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>
[mailto:<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>] <b>On Behalf Of </b>Rupa
Schomaker<br>
<b>Sent:</b> Tuesday, June 23, 2009 8:39 AM<div><div></div><div class="h5"><br>
<b>To:</b> <a href="mailto:freeswitch-users@lists.freeswitch.org" target="_blank">freeswitch-users@lists.freeswitch.org</a><br>
<b>Subject:</b> Re: [Freeswitch-users] Polycom configuration problems?</div></div></span></p>

</div><div><div></div><div class="h5">

<p> </p>

<p style="margin-bottom: 12pt;">How are you configuring your
polycom?</p>

<div>

<p>On Tue, Jun 23, 2009 at 8:26 AM, Lars Zeb &lt;<a href="mailto:larclap@yahoo.com" target="_blank">larclap@yahoo.com</a>&gt; wrote:</p>

<div>

<div>

<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">I’m sorry Chris, but I don’t
know where the look for the “</span>global sip.cfg and mac/phone specific cfg”
settings. I also looked for digitmap but could find nothing.</p>

<p> </p>

<p>Can you be more specific?</p>

<p> </p>

<p>Thanks, Lars</p>

<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>

<div style="border-style: solid none none; border-color: -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">

<p><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;"> <a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a> [mailto:<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>]
<b>On Behalf Of </b>Chris Burns<br>
<b>Sent:</b> Monday, June 22, 2009 2:57 PM<br>
<b>To:</b> <a href="mailto:freeswitch-users@lists.freeswitch.org" target="_blank">freeswitch-users@lists.freeswitch.org</a><br>
<b>Subject:</b> Re: [Freeswitch-users] Polycom configuration problems?</span></p>

</div>

<div>

<div>

<p> </p>

<p style="margin-bottom: 12pt;">Sounds like a config issue in the
&lt;dialplan/&gt; tag. Check global sip.cfg and mac/phone specific cfg. When
you are dialing on-hook I don&#39;t think it will use your .digitmap or
...digitmap.timer settings. When you dial off-hook it sure will.</p>

<div>

<p>On Mon, Jun 22, 2009 at 3:49 PM, Lars Zeb &lt;<a href="mailto:larclap@yahoo.com" target="_blank">larclap@yahoo.com</a>&gt;
wrote:</p>

<div>

<div>

<p>I am having difficulty with a Polycom 501 and Freeswitch. There are 3 lines
on the phone. The first two are registered with a SwitchVox, the last with
Freeswitch.</p>

<p> </p>

<p>When I select the 3rd line and begin to press numbers, pressing the 3rd
digit automatically causes the phone to begin to dial. It does not matter which
three numbers I press, the 3rd one is magic.</p>

<p> </p>

<p>However, if I do not select a line before dialing and key a 10-digit number
into the phone, then select the 3rd line, it dials out fine.</p>

<p> </p>

<p>You can see from the debug console output that Processing begins before it
hits any dialplan, so that cannot be the problem. I must have the line defined
incorrectly for Freeswitch.</p>

<p> </p>

<p>Thanks for any suggestions, Lars.</p>

<p> </p>

<p>PolycomSoundPointIP-SPIP_501-UA/<a href="http://2.1.2.0078" target="_blank">2.1.2.0078</a></p>

<p> </p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">Linux fs
2.6.18-128.1.10.el5 #1 SMP Thu May 7 10:39:21 EDT 2009 i686 i686 i386 GNU/Linux</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;"> </span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.588457 [DEBUG] sofia.c:4549 IP 192.168.10.101 Rejected by acl
&quot;domains&quot;. Falling back to Digest auth.</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.706419 [DEBUG] sofia.c:4549 IP 192.168.10.101 Rejected by acl
&quot;domains&quot;. Falling back to Digest auth.</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.708461 [NOTICE] switch_channel.c:602 New Channel sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a>
[661a46fa-5f63-11de-85d0-1157463d23c2]</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.711463 [DEBUG] switch_core_state_machine.c:397 (sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a>)
Running State Change CS_NEW</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.711463 [DEBUG] sofia.c:3210 Channel sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a>
entering state [received][100]</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.711463 [DEBUG] sofia.c:3217 Remote SDP:</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">v=0</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">o=- 1245682011 1245682011
IN IP4 192.168.10.101</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">s=Polycom IP Phone</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">c=IN IP4
192.168.10.101</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">t=0 0</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">m=audio 2254 RTP/AVP
0 8 18 101</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">a=rtpmap:0 PCMU/8000</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">a=rtpmap:8 PCMA/8000</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">a=rtpmap:18
G729/8000</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">a=rtpmap:101
telephone-event/8000</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;"> </span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22 12:32:18.711463
[DEBUG] switch_core_state_machine.c:403 (sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a>) State
NEW</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.711463 [DEBUG] sofia_glue.c:3068 Audio Codec Compare
[PCMU:0:8000:0]/[G7221:115:32000:20]</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.711463 [DEBUG] sofia_glue.c:3068 Audio Codec Compare
[PCMU:0:8000:0]/[G7221:107:16000:20]</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.711463 [DEBUG] sofia_glue.c:3068 Audio Codec Compare
[PCMU:0:8000:0]/[G722:9:8000:20]</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.711463 [DEBUG] sofia_glue.c:3068 Audio Codec Compare
[PCMU:0:8000:0]/[PCMU:0:8000:20]</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.711463 [DEBUG] sofia_glue.c:2026 Set Codec sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a>
PCMU/8000 20 ms 160 samples</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.711463 [DEBUG] sofia_glue.c:3028 Set 2833 dtmf payload to 101</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.711463 [DEBUG] sofia.c:3376 (sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a>) State
Change CS_NEW -&gt; CS_INIT</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.711463 [DEBUG] switch_core_session.c:933 Send signal sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a> [BREAK]</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.721428 [DEBUG] switch_core_state_machine.c:397 (sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a>)
Running State Change CS_INIT</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.721428 [DEBUG] switch_core_state_machine.c:480 (sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a>) State INIT</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.721428 [DEBUG] mod_sofia.c:83 sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a> SOFIA
INIT</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.721428 [DEBUG] mod_sofia.c:111 (sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a>) State
Change CS_INIT -&gt; CS_ROUTING</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.721428 [DEBUG] switch_core_session.c:933 Send signal sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a> [BREAK]</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22 12:32:18.721428
[DEBUG] switch_core_state_machine.c:480 (sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a>) State
INIT going to sleep</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.721428 [DEBUG] switch_core_state_machine.c:397 (sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a>)
Running State Change CS_ROUTING</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.721428 [DEBUG] switch_core_state_machine.c:483 (sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a>) State
ROUTING</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.721428 [DEBUG] mod_sofia.c:130 sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a> SOFIA
ROUTING</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.721428 [DEBUG] switch_core_state_machine.c:78 sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a>
Standard ROUTING</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">2009-06-22
12:32:18.721428 [INFO] mod_dialplan_xml.c:252 Processing 1001-&gt;323 in
context default</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">Dialplan:
sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a>
parsing [default-&gt;unloop] continue=false</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">Dialplan:
sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a>
Regex (PASS) [unloop] ${unroll_loops}(true) =~ /^true$/ break=on-false</span></p>

<p><span style="font-size: 9pt; font-family: &quot;Courier New&quot;;">Dialplan:
sofia/internal/<a href="mailto:1001@192.168.10.29" target="_blank">1001@192.168.10.29</a>
Regex (FAIL) [unloop] ${sip_looped_call}() =~ /^true$/ break=on-false</span></p>

</div>

</div>

<p style="margin-bottom: 12pt;"><br>
_______________________________________________<br>
Freeswitch-users mailing list<br>
<a href="mailto:Freeswitch-users@lists.freeswitch.org" target="_blank">Freeswitch-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a></p>

</div>

<p> </p>

</div>

</div>

</div>

</div>

<p style="margin-bottom: 12pt;"><br>
_______________________________________________<br>
Freeswitch-users mailing list<br>
<a href="mailto:Freeswitch-users@lists.freeswitch.org" target="_blank">Freeswitch-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a></p>

</div>

<p><br>
<br clear="all">
<br>
-- <br>
-Rupa</p>

</div></div></div>

</div>


<br>_______________________________________________<br>
Freeswitch-users mailing list<br>
<a href="mailto:Freeswitch-users@lists.freeswitch.org">Freeswitch-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<br></blockquote></div><br><br clear="all"><br>-- <br>-Rupa<br>