I am a Yate user and I can tell their mailing list suffer the same problem. My solution? I often ask for help but, as a personal policy, I always write an article or add to an existing one on the project wiki explaining and documenting what people explained to me. This creates a triple value: <div>
<ol><li> I have stuff explained <br></li><li> other people can find this explanation just googling around <br></li><li> I don't have to mantain a separate documentation for myself, I just keep referring to (google and) the project wiki (when I don't exactly remember things I sometimes end reading the wiki and saying "oh, I wrote this!")<br>
</li></ol></div><div>I suggest, in the end, a kind of "ok I'll give you help but you write this stuff in a piece of documentation" policy. I got the name, too: "The Wiki Tax" ;)<br></div><div><br></div>
<div>Regards,</div><div> Raffaele</div><div><br><div class="gmail_quote">On Tue, Mar 31, 2009 at 09:28, Jason White <span dir="ltr"><<a href="mailto:jason@jasonjgw.net">jason@jasonjgw.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div class="im">Brian West <<a href="mailto:brian@freeswitch.org">brian@freeswitch.org</a>> wrote:<br>
> This isn't a buffet where you pull up and demand things be one way or the<br>
> other... this is a community where you start helping. I would love to<br>
> see more helping and less demanding!<br>
<br>
</div>So would I.<br>
<br>
I regularly scan the mailing list looking for questions to answer, but many of<br>
them relate to scenarios of which I have had no experience, or features that I<br>
haven't had any reason to use.<br>
<br>
I am worried that the questions are answered by the same people much of the<br>
time, which in the long run will be bad for the project as the community<br>
grows, i.e., more technical support work for the same people (who are mostly<br>
the core developers as well) is not a sustainable proposition.<br>
<br>
How do other large projects handle this?<br>
<br>
Does anyone have any positive suggestions to offer that would encourage more<br>
contributions?<br>
<div><div></div><div class="h5"><br>
<br>
_______________________________________________<br>
Freeswitch-users mailing list<br>
<a href="mailto:Freeswitch-users@lists.freeswitch.org">Freeswitch-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
</div></div></blockquote></div><br></div>