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<div class=Section1>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>How can FS force <span class=GramE>a Minimum</span> call
duration for a FS caller (someone calling out of FS)?<span
style='mso-spacerun:yes'> </span><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>We have a carrier that penalizes us with a surcharge for
short duration calls (sound familiar?).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>So when a FS caller (not a call center or predictive dialer)
calls a cell phone and gets a ring tone or calls an answering machine, the FS
caller hangs up because they do not want to leave a message.<span
style='mso-spacerun:yes'> </span>But they do this in less then a few
seconds after the call is answered. <span
style='mso-spacerun:yes'> </span>This becomes a short duration call and
bang the surcharge applies.<span style='mso-spacerun:yes'> </span>It is
actually cheaper to pay for a longer call time (6 seconds in this case) and
avoid the short duration surcharge.<span style='mso-spacerun:yes'>
</span>But the FS caller does not know this.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>So, how can FS hold the connection to the called party open
for at least the minimum amount of time I need to avoid the short call charge…
even though my FS caller has already hung up the phone on his end?<span
style='mso-spacerun:yes'> </span>I would like to do this in the xml <span
class=SpellE>dialplan</span> if possible.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Thanks<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>-Frank<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
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