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<DIV>I had it set in the freeswitch directory to the employee's first name and last name (no ampersand).</DIV>
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<DIV> <variable name="effective_caller_id_name" value="Ellis Ayers"/><BR> <variable name="effective_caller_id_number" value="305"/></DIV>
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<DIV>The tech that installed the phone set the Caller ID field on the phone itself to Testing & Accountability. That is the name that I was seeing registered with sofia in freeswitch.</DIV>
<DIV><BR><BR>>>> On 8/15/2008 at 2:39 PM, Brian West <brian@freeswitch.org> wrote:<BR></DIV>
<DIV style="PADDING-LEFT: 7px; MARGIN: 0px 0px 0px 15px; BORDER-LEFT: #050505 1px solid; BACKGROUND-COLOR: #f3f3f3">Are you setting it in the phone or in the freeswitch directory?
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<DIV>On Aug 15, 2008, at 1:29 PM, Ben Holtsclaw wrote:</DIV><BR class=Apple-interchange-newline>
<BLOCKQUOTE type="cite"><SPAN class=Apple-style-span style="WORD-SPACING: 0px; FONT: 13px Tahoma; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0">That is correct. I further verified it was the ampersand causing the problem by setting the Caller ID field to a shorter string, like B & H. With that, I still see the same no ringback problem.<BR></SPAN></BLOCKQUOTE></DIV><BR>
<DIV apple-content-edited="true"><SPAN class=Apple-style-span style="WORD-SPACING: 0px; FONT: 12px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0">
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<DIV>Brian West</DIV>
<DIV><A href="sip:brian@freeswitch.org">sip:brian@freeswitch.org</A></DIV>
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