<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">

<head>
<meta http-equiv=Content-Type content="text/html; charset=utf-8">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<style>
<!--
 /* Font Definitions */
 @font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
 /* Style Definitions */
 p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0cm;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
span.apple-style-span
        {mso-style-name:apple-style-span;}
span.EmailStyle18
        {mso-style-type:personal-reply;
        font-family:"Calibri","sans-serif";
        color:#1F497D;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-size:10.0pt;}
@page Section1
        {size:612.0pt 792.0pt;
        margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.Section1
        {page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
 <o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
 <o:shapelayout v:ext="edit">
  <o:idmap v:ext="edit" data="1" />
 </o:shapelayout></xml><![endif]-->
</head>

<body bgcolor=white lang=EN-US link=blue vlink=purple>

<div class=Section1>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Quick recap…<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I am using the default ivr, which is at extension 5000<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>When calling from an internal extension it works perfectly.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>When calling from an external pstn line, through my grandstream
gateway, the ivr activates and the prompts are played etc…but if you hit the 1
key on the phone it doesn’t take you to anything. The system doesn’t compute
the key.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>What is interesting is that in the log it states “key 1 has been
push” or key 4 has been pushed…etc but no action is taken as a result…that is
my problem!<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Can anyone who is back from cluecon help me out?<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>My code is as follows<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&lt;extension
name=&quot;public_did&quot;&gt;<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
&lt;condition field=&quot;destination_number&quot;
expression=&quot;^(0283472006)$&quot;&gt;<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
&lt;action application=&quot;set&quot; data=&quot;call_timeout=60&quot;/&gt;<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:red'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
&lt;action application=&quot;start_dtmf&quot; data=&quot;true&quot;/&gt;<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp; &lt;action
application=&quot;set&quot; data=&quot;RECORD_TITLE=Recording
${destination_number} ${caller_id_number} ${strftime(%Y-%m-%d
%H:%M)}&quot;/&gt;<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp; &lt;action
application=&quot;set&quot; data=&quot;RECORD_COPYRIGHT=(c) 2008 Diagnostic
Devices, Inc.&quot;/&gt;<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp; &lt;action
application=&quot;set&quot; data=&quot;RECORD_SOFTWARE=FreeSwitch&quot;/&gt;<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp; &lt;action
application=&quot;set&quot; data=&quot;RECORD_ARTIST=Ian Curtis&quot;/&gt;<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp; &lt;action
application=&quot;set&quot; data=&quot;RECORD_COMMENT=Love will tear us
apart&quot;/&gt;<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp; &lt;action
application=&quot;set&quot; data=&quot;RECORD_DATE=${strftime(%Y-%m-%d
%H:%M)}&quot;/&gt;<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp; &lt;action
application=&quot;set&quot; data=&quot;RECORD_STEREO=false&quot;/&gt;<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;
&lt;action application=&quot;set&quot;
data=&quot;playback_terminators=#*&quot;/&gt;<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp; &lt;action
application=&quot;record_session&quot; data=&quot;C:/Program
Files/FreeSWITCH/recordings/${strftime(%Y-%m-%d-%H-%M-%S)}_${destination_number}_${caller_id_number}.wav&quot;/&gt;<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp; &lt;action
application=&quot;set&quot; data=&quot;ringback=${us-ring}&quot;/&gt;<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&lt;action
application=&quot;transfer&quot; data=&quot;5000 XML default&quot;/&gt;<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
&lt;!--&nbsp;&nbsp;&nbsp; &lt;action application=&quot;bridge&quot;
data=&quot;user/1207@$${domain}&quot;/&gt; --&gt;<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
&lt;/condition&gt;<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;
&lt;/extension&gt;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<div>

<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Ilan Perez<o:p></o:p></span></b></p>

</div>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<div>

<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> freeswitch-users-bounces@lists.freeswitch.org
[mailto:freeswitch-users-bounces@lists.freeswitch.org] <b>On Behalf Of </b>Michael
S Collins<br>
<b>Sent:</b> 08 August 2008 15:00<br>
<b>To:</b> freeswitch-users@lists.freeswitch.org<br>
<b>Subject:</b> Re: [Freeswitch-users] DTMF recognition and nbound calls<o:p></o:p></span></p>

</div>

</div>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<div>

<p class=MsoNormal>I came late to the party. Could you recap what you are
trying to do with the digit that is received? Is it an ivr?<o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

</div>

<div>

<p class=MsoNormal>-MC<br>
<br>
Sent from my iPhone<o:p></o:p></p>

</div>

<div>

<p class=MsoNormal style='margin-bottom:12.0pt'><br>
On Aug 7, 2008, at 9:33 PM, &quot;Ilan Perez&quot; &lt;<a
href="mailto:iperez@diagnosticdev.com">iperez@diagnosticdev.com</a>&gt; wrote:<o:p></o:p></p>

</div>

<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>

<div>

<div>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>You
got my last message…about the fact that I can see in the log that the dtmf is
recognized by the system…but the system takes no action when the key is hit…<o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p></o:p></p>

<div>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>Ilan
Perez</b><o:p></o:p></p>

</div>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p></o:p></p>

<div>

<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>
<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org">freeswitch-users-bounces@lists.freeswitch.org</a>
[<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org">mailto:freeswitch-users-bounces@lists.freeswitch.org</a>]
<b>On Behalf Of </b>Brian West<br>
<b>Sent:</b> 08 August 2008 11:18<br>
<b>To:</b> <a href="mailto:freeswitch-users@lists.freeswitch.org">freeswitch-users@lists.freeswitch.org</a><br>
<b>Subject:</b> Re: [Freeswitch-users] DTMF recognition and nbound calls<o:p></o:p></p>

</div>

</div>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>What
kind of device? &nbsp;You shouldn't need to have the detection app in that case
something else must be wrong.<o:p></o:p></p>

<div>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p></o:p></p>

<div>

<div>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On
Aug 7, 2008, at 6:37 PM, Ilan Perez wrote:<o:p></o:p></p>

</div>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br>
<br>
<br>
<o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span>Yes, Darren it&nbsp; is an analog line that is connected…</span><o:p></o:p></p>

</div>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p></o:p></p>

</div>

</div>

</div>

</blockquote>

<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>

<div>

<p class=MsoNormal>_______________________________________________<br>
Freeswitch-users mailing list<br>
<a href="mailto:Freeswitch-users@lists.freeswitch.org">Freeswitch-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a
href="http://lists.freeswitch.org/mailman/options/freeswitch-users">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org">http://www.freeswitch.org</a><o:p></o:p></p>

</div>

</blockquote>

</div>

</body>

</html>