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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Quick recap…<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I am using the default ivr, which is at extension 5000<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>When calling from an internal extension it works perfectly.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>When calling from an external pstn line, through my grandstream
gateway, the ivr activates and the prompts are played etc…but if you hit the 1
key on the phone it doesn’t take you to anything. The system doesn’t compute
the key.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>What is interesting is that in the log it states “key 1 has been
push” or key 4 has been pushed…etc but no action is taken as a result…that is
my problem!<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Can anyone who is back from cluecon help me out?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>My code is as follows<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><extension
name="public_did"><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>
<condition field="destination_number"
expression="^(0283472006)$"><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>
<action application="set" data="call_timeout=60"/><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:red'>
<action application="start_dtmf" data="true"/><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> <action
application="set" data="RECORD_TITLE=Recording
${destination_number} ${caller_id_number} ${strftime(%Y-%m-%d
%H:%M)}"/><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> <action
application="set" data="RECORD_COPYRIGHT=(c) 2008 Diagnostic
Devices, Inc."/><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> <action
application="set" data="RECORD_SOFTWARE=FreeSwitch"/><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> <action
application="set" data="RECORD_ARTIST=Ian Curtis"/><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> <action
application="set" data="RECORD_COMMENT=Love will tear us
apart"/><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> <action
application="set" data="RECORD_DATE=${strftime(%Y-%m-%d
%H:%M)}"/><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> <action
application="set" data="RECORD_STEREO=false"/><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>
<action application="set"
data="playback_terminators=#*"/><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> <action
application="record_session" data="C:/Program
Files/FreeSWITCH/recordings/${strftime(%Y-%m-%d-%H-%M-%S)}_${destination_number}_${caller_id_number}.wav"/><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> <action
application="set" data="ringback=${us-ring}"/><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> <action
application="transfer" data="5000 XML default"/><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>
<!-- <action application="bridge"
data="user/1207@$${domain}"/> --><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>
</condition><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>
</extension><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Ilan Perez<o:p></o:p></span></b></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> freeswitch-users-bounces@lists.freeswitch.org
[mailto:freeswitch-users-bounces@lists.freeswitch.org] <b>On Behalf Of </b>Michael
S Collins<br>
<b>Sent:</b> 08 August 2008 15:00<br>
<b>To:</b> freeswitch-users@lists.freeswitch.org<br>
<b>Subject:</b> Re: [Freeswitch-users] DTMF recognition and nbound calls<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal>I came late to the party. Could you recap what you are
trying to do with the digit that is received? Is it an ivr?<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>-MC<br>
<br>
Sent from my iPhone<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><br>
On Aug 7, 2008, at 9:33 PM, "Ilan Perez" <<a
href="mailto:iperez@diagnosticdev.com">iperez@diagnosticdev.com</a>> wrote:<o:p></o:p></p>
</div>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>You
got my last message…about the fact that I can see in the log that the dtmf is
recognized by the system…but the system takes no action when the key is hit…<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>Ilan
Perez</b><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>
<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org">freeswitch-users-bounces@lists.freeswitch.org</a>
[<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org">mailto:freeswitch-users-bounces@lists.freeswitch.org</a>]
<b>On Behalf Of </b>Brian West<br>
<b>Sent:</b> 08 August 2008 11:18<br>
<b>To:</b> <a href="mailto:freeswitch-users@lists.freeswitch.org">freeswitch-users@lists.freeswitch.org</a><br>
<b>Subject:</b> Re: [Freeswitch-users] DTMF recognition and nbound calls<o:p></o:p></p>
</div>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>What
kind of device? You shouldn't need to have the detection app in that case
something else must be wrong.<o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On
Aug 7, 2008, at 6:37 PM, Ilan Perez wrote:<o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br>
<br>
<br>
<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
class=apple-style-span>Yes, Darren it is an analog line that is connected…</span><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
</div>
</div>
</div>
</blockquote>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>
<div>
<p class=MsoNormal>_______________________________________________<br>
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<a href="mailto:Freeswitch-users@lists.freeswitch.org">Freeswitch-users@lists.freeswitch.org</a><br>
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UNSUBSCRIBE:<a
href="http://lists.freeswitch.org/mailman/options/freeswitch-users">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org">http://www.freeswitch.org</a><o:p></o:p></p>
</div>
</blockquote>
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