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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>One other thing&#8230;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>So in my last email I said that the system recognizes that a key
has been pushed but doesn&#8217;t know which one&#8230;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:Wingdings;
color:#1F497D'>à</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>well that&#8217;s not true. I displayed a deeper level of logging and I
can see that the system recognizes which key has been pushed&#8230;but the program
doesn&#8217;t know what to do with it&#8230;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Any ideas?<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>2008-08-08 10:05:01 [DEBUG] switch_ivr_async.c:887
inband_dtmf_callback() DTMF DETECTED: [4]</span><b><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'> <o:p></o:p></span></b></p>

<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></b></p>

<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Ilan Perez</span></b><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Diagnostic Devices<o:p></o:p></span></b></p>

<p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Webmaster<o:p></o:p></span></i></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>0432 326 017<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>8347 2244<o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
freeswitch-users-bounces@lists.freeswitch.org
[mailto:freeswitch-users-bounces@lists.freeswitch.org] <b>On Behalf Of </b>Brian
West<br>
<b>Sent:</b> 07 August 2008 21:42<br>
<b>To:</b> freeswitch-users@lists.freeswitch.org<br>
<b>Subject:</b> Re: [Freeswitch-users] DTMF recognition and nbound calls<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<p class=MsoNormal>On Aug 6, 2008, at 8:30 PM, Ilan Perez wrote:<o:p></o:p></p>

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<p class=MsoNormal><br>
<br>
<o:p></o:p></p>

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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>Two problems occur.<o:p></o:p></span></p>

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<p class=MsoNormal style='text-indent:-18.0pt'><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:black'>1.</span><span
style='font-size:7.0pt;color:black'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span
class=apple-converted-space>&nbsp;</span></span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:black'>There is no DTMF recognition<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<p class=MsoNormal>Sounds like they are doing inband DTMF.<o:p></o:p></p>

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<p class=MsoNormal><br>
<br>
<o:p></o:p></p>

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<p class=MsoNormal style='text-indent:-18.0pt'><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:black'>2.</span><span
style='font-size:7.0pt;color:black'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span
class=apple-converted-space>&nbsp;</span></span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:black'>If I hangup during the playback
the system still plays out the whole IVR<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<div>

<p class=MsoNormal>Sounds like you have NAT involved and maybe the Bye isn't
received?<o:p></o:p></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<p class=MsoNormal>/b<o:p></o:p></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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