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<p class=MsoNormal>Dear All,<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>I have setup my inbound extension (in the public.xml)
diaplan to transfer to extension 5000 <span style='font-family:Wingdings'>à</span>
the demo IVR<o:p></o:p></p>

<p class=MsoNormal>The recordings come through nicely. From an internal call
the demo fine including DTMF recognition but with inbound calls from external
source&#8230;ie pstn line<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Two problems occur.<o:p></o:p></p>

<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]>There is no DTMF recognition<o:p></o:p></p>

<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]>If I hangup during the playback the system still plays
out the whole IVR<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Here is my code for the extension.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Hopefully someone can help me out<o:p></o:p></p>

<p class=MsoNormal>&lt;extension name=&quot;public_did&quot;&gt;<o:p></o:p></p>

<p class=MsoNormal>      &lt;condition field=&quot;destination_number&quot;
expression=&quot;^(0283472006)$&quot;&gt;<o:p></o:p></p>

<p class=MsoNormal>            &lt;action application=&quot;set&quot;
data=&quot;call_timeout=60&quot;/&gt;<o:p></o:p></p>

<p class=MsoNormal>            &lt;action application=&quot;set&quot;
data=&quot;group_confirm_file=C:/Program
Files/FreeSWITCH/sounds/en/us/callie/voicemail/8000/vm-press.wav&quot;/&gt;<o:p></o:p></p>

<p class=MsoNormal>            &lt;action application=&quot;set&quot;
data=&quot;group_confirm_key=4&quot;/&gt;<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>    &lt;action application=&quot;set&quot; data=&quot;RECORD_TITLE=Recording
${destination_number} ${caller_id_number} ${strftime(%Y-%m-%d
%H:%M)}&quot;/&gt;<o:p></o:p></p>

<p class=MsoNormal>    &lt;action application=&quot;set&quot;
data=&quot;RECORD_COPYRIGHT=(c) 2008 Diagnostic Devices, Inc.&quot;/&gt;<o:p></o:p></p>

<p class=MsoNormal>    &lt;action application=&quot;set&quot;
data=&quot;RECORD_SOFTWARE=FreeSwitch&quot;/&gt;<o:p></o:p></p>

<p class=MsoNormal>    &lt;action application=&quot;set&quot;
data=&quot;RECORD_ARTIST=Ian Curtis&quot;/&gt;<o:p></o:p></p>

<p class=MsoNormal>    &lt;action application=&quot;set&quot;
data=&quot;RECORD_COMMENT=Love will tear us apart&quot;/&gt;<o:p></o:p></p>

<p class=MsoNormal>    &lt;action application=&quot;set&quot;
data=&quot;RECORD_DATE=${strftime(%Y-%m-%d %H:%M)}&quot;/&gt;<o:p></o:p></p>

<p class=MsoNormal>    &lt;action application=&quot;set&quot;
data=&quot;RECORD_STEREO=false&quot;/&gt;<o:p></o:p></p>

<p class=MsoNormal>     &lt;action application=&quot;set&quot;
data=&quot;playback_terminators=#*&quot;/&gt;<o:p></o:p></p>

<p class=MsoNormal>    &lt;action application=&quot;record_session&quot;
data=&quot;C:/Program
Files/FreeSWITCH/recordings/${strftime(%Y-%m-%d-%H-%M-%S)}_${destination_number}_${caller_id_number}.wav&quot;/&gt;<o:p></o:p></p>

<p class=MsoNormal>    &lt;action application=&quot;set&quot;
data=&quot;ringback=${us-ring}&quot;/&gt;<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal> &lt;action application=&quot;transfer&quot; data=&quot;5000
XML default&quot;/&gt; <o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>         &lt;!--    &lt;action
application=&quot;bridge&quot; data=&quot;user/1207@$${domain}&quot;/&gt;
--&gt;<o:p></o:p></p>

<p class=MsoNormal>      &lt;/condition&gt;<o:p></o:p></p>

<p class=MsoNormal>    &lt;/extension&gt;<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><b><o:p>&nbsp;</o:p></b></p>

<p class=MsoNormal><b>Anyone?<o:p></o:p></b></p>

<p class=MsoNormal><b><o:p>&nbsp;</o:p></b></p>

<p class=MsoNormal><b>Ilan Perez<o:p></o:p></b></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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