[Freeswitch-users] Issue with Enterprise originate and 487 "ORIGINATOR_CANCEL".

[Gregor Nanger]

Is this an issue that we do not see missed call on the phone although call
wasn't taken? And yes, we are using enterprise originate?

Br, Gregor

On Thu, 21 Oct 2021, 17:21 Peter Steinbach, <lists at telefaks.de> wrote:

> Hello,
>
>
> this is a long lasting issue I firstly posted in 2017 and lastly saw in
> 2019 in this thread, and I am happy to announce, that we have found a
> solution for this.
>
> Here is the patch, which works pretty well in our environment
>
>
> ===================================================================================================
>
> --- freeswitch_orig/src/switch_ivr_originate.c    2021-10-20
> 12:51:04.863328041 +0200
> +++ freeswitch/src/switch_ivr_originate.c    2021-10-20 12:54:15.764616280
> +0200
> @@ -1789,7 +1789,13 @@
>          if (cancel_cause && *cancel_cause > 0) {
>              handles[i].cancel_cause = *cancel_cause;
>          } else {
> -            handles[i].cancel_cause = SWITCH_CAUSE_LOSE_RACE;
> +            if ((hp!=NULL) && (hp->cause==SWITCH_CAUSE_SUCCESS)) { //Was
> this call taken by another destination?
> +                //Yes, the race was lost
> +                handles[i].cancel_cause = SWITCH_CAUSE_LOSE_RACE;
> +            } else {
> +                //No, something else happened, probably Originator
> Cancel
> +                handles[i].cancel_cause = SWITCH_CAUSE_ORIGINATOR_CANCEL;
> +            }
>          }
>      }
>
> ===================================================================================================
>
>
> Can someone retest this and check this in?
>
> --
> With kind regards
> Peter Steinbach
>
> Telefaks Services GmbHmailto:lists <lists> (att) telefaks.de
> Internet: www.telefaks.de
>
> Am 22.05.19 um 21:14 schrieb Jai Rangi:
>
> All,
> Running into a small issue with group calling, when the original caller
> hang up, phones dont show that call as missed call, cause of wrong reason
> code from freeswitch.
> Scenario:
>
>    - Caller -> FS (Groupcall) to 101 and 102
>    - Phones ring
>    - Caller hangup
>    - Phones should see missed calls,
>    - But free-switch send cancel with Reason: SIP;cause=200;text="Call
>    completed elsewhere", where is should send Reason:
>    SIP;cause=487;text="ORIGINATOR_CANCEL".
>
> Here is what my bridge data.
>
> bridge(<all_threads=true,absolute_codec_string=PCMU,PCMA,G729,group_confirm_file=playback
> /usr/local/freeswitch/sound/ivr/1443458342.wav,group_confirm_key=exec>{sip_cid_type=rpid,ignore_early_media=true,originate_timeout=30}[leg_timeout=20
> ]user/101 at 192.168.5.50:_:[ignore_early_media=true,leg_timeout=20 ]user/
> 102 at 192.168.5.50)
>
> If I send
> bridge(<all_threads=true,absolute_codec_string=PCMU,PCMA,G729,group_confirm_file=playback
> /usr/local/freeswitch/sound/ivr/1443458342.wav,group_confirm_key=exec>{sip_cid_type=rpid,ignore_early_media=true,originate_timeout=30}[leg_timeout=20
> ]user/101 at 192.168.5.50
>
> Everything works fine.
> I see some old posts but no resolution.
> Freeswitch version on Debian 8.9
> FreeSWITCH (Version 1.6.16 git 3da6bd0 2017-04-07 16:49:13Z 64bit)
>
> Any idea or suggestion for workaround?
>
> Jai
>
>
>
>
>
>
>
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>
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
> https://signalwire.community
>
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
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