[Freeswitch-users] Overriding hangup cause in CDR logs

Mon Nov 8 23:20:11 UTC 2021

I’ve never tried actually manually setting the reason after hangup, you may
want to try that.

On Mon, 8 Nov 2021 at 19:03, Rahman Duran <rahman.duran at erzurum.edu.tr>
wrote:

> Hi David,
>
> You are right but I don't want or need to change any freeswitch internals.
> All I need is to fiddle with cdr. So I wonder if the CSV CDR template has
> any dynamic mechanism to use on variables. For example can I say "if
> variable A is not empty use A, else use variable B" in the CDR template?
>
> Regards,
>
> Rahman
>
> David Villasmil <david.villasmil.work at gmail.com>, 6 Kas 2021 Cmt, 05:07
> tarihinde şunu yazdı:
>
>> The fact is A is hanging up the call. I don’t think you can actually
>> change this without changing FS source code to override it.
>>
>>
>> On Sat, 6 Nov 2021 at 01:20, Rahman Duran <rahman.duran at erzurum.edu.tr>
>> wrote:
>>
>>> Hi,
>>>
>>> Bump. Any hints on this?
>>>
>>> Regards,
>>>
>>> Rahman
>>>
>>> Rahman Duran <rahman.duran at erzurum.edu.tr>, 26 Eki 2021 Sal, 09:14
>>> tarihinde şunu yazdı:
>>>
>>>> Hi,
>>>>
>>>> I am using announcements for fail hungup causes like busy, no_answer
>>>> etc. Here is my dial plan
>>>>
>>>> <extension name="local_accounts_freeswitch">
>>>>       <condition regex="all">
>>>>         <regex field="destination_number" expression="^[0-9]{4}$"/>
>>>>         <regex field="${local_user_exists}"
>>>> expression="^true$|^TRUE$|^True$"/>
>>>>         <regex field="${santral_kontrol}" expression="^freeswitch$"/>
>>>>         <action application="set" inline="true"
>>>> data="call_pickup_group=${user_data(${destination_number}@${domain_name}
>>>> var call_pickup_group)}"/>
>>>>         <action application="hash"
>>>> data="insert/${domain_name}-last_dial/${caller_id_number}/${destination_number}"/>
>>>>         <action application="hash"
>>>> data="insert/${domain_name}-group_pickup_last_uuid/${call_pickup_group}/${uuid}"/>
>>>>         <action application="hash"
>>>> data="insert/${domain_name}-pickup_last_uuid/${destination_number}/${uuid}"/>
>>>>         <action application="log" data="ep_codec_string --
>>>> ${ep_codec_string}" />
>>>>         <action application="set" data="inherit_codec=true"/>
>>>>         <action application="export"
>>>> data="nolocal:absolute_codec_string=${ep_codec_string}"/>
>>>>         <action application="set_profile_var"
>>>> data="callee_id_name=${user_data(${destination_number}@${domain_name}
>>>> var effective_caller_id_name)}"/>
>>>>         <action application="set" data="hangup_after_bridge=true"/>
>>>>         <action application="set" data="continue_on_fail=true"/>
>>>>         <action application="set" data="call_timeout=30"/>
>>>>         <action application="set" data="execute_on_answer=sched_hangup
>>>> +21600 alloted_timeout" />
>>>>         <action application="bridge"
>>>> data="{origination_callee_id_name=${user_data(${destination_number}@${domain_name}
>>>> var effective_caller_id_name)}}user/${destination_number}@
>>>> ${domain_name}"/>
>>>>         <action application="execute_extension"
>>>> data="hata-${originate_disposition} XML hata_anonslari"/>
>>>>       </condition>
>>>>     </extension>
>>>>
>>>> And here is announcements context that  I handle hangup causes:
>>>>
>>>> <include>
>>>>   <!-- Burada iç çağrılarda alınan hata durumlarının anonsları
>>>> işlenecek.
>>>>     -->
>>>>   <context name="hata_anonslari">
>>>>     <!-- yerel dahili  -->
>>>>     <extension name="error-causes-user_busy">
>>>>       <condition field="destination_number"
>>>> expression="^hata-USER_BUSY$">
>>>>         <action application="export" data="cdr_hata_anonsu=USER_BUSY"/>
>>>>         <action application="pre_answer"/>
>>>>         <action application="playback"
>>>> data="$${anons_dosya_yolu}/user_busy.wav"/>
>>>>         <action application="sleep" data="1000"/>
>>>>         <action application="hangup" data="${originate_disposition}"/>
>>>>       </condition>
>>>>     </extension>
>>>>     <extension name="error-causes-no_answer">
>>>>       <condition field="destination_number"
>>>> expression="^hata-NO_ANSWER$">
>>>>         <action application="export" data="cdr_hata_anonsu=NO_ANSWER"/>
>>>>         <action application="pre_answer"/>
>>>>         <action application="playback"
>>>> data="$${anons_dosya_yolu}/no_answer.wav"/>
>>>>         <action application="sleep" data="1000"/>
>>>>         <action application="hangup" data="${originate_disposition}"/>
>>>>       </condition>
>>>>     </extension>
>>>>     <extension name="error-causes-user_not_registered">
>>>>       <condition field="destination_number"
>>>> expression="^hata-USER_NOT_REGISTERED$">
>>>>         <action application="export"
>>>> data="cdr_hata_anonsu=USER_NOT_REGISTERED"/>
>>>>         <action application="pre_answer"/>
>>>>         <action application="playback"
>>>> data="$${anons_dosya_yolu}/user_not_registered.wav"/>
>>>>         <action application="sleep" data="1000"/>
>>>>         <action application="hangup" data="${originate_disposition}"/>
>>>>       </condition>
>>>>     </extension>
>>>>     <extension name="error-causes-any">
>>>>       <condition field="destination_number" expression="^hata-(.*)$">
>>>>         <action application="export"
>>>> data="cdr_hata_anonsu=${originate_disposition}"/>
>>>>         <action application="hangup" data="${originate_disposition}"/>
>>>>       </condition>
>>>>     </extension>
>>>>   <!-- context hata_anonslari sonu -->
>>>>   </context>
>>>> </include>
>>>>
>>>>
>>>> The problem is if the calling leg does not listen the announcement to
>>>> the end and hangup, CDR logs shows "Originator Cancel" as hangup cause. As
>>>> I already know the real hangup cause, how can I override the CDR hangup
>>>> cause with the real one? For now I am setting another variable
>>>> (cdr_hata_anonsu) and added it to CDR logs, but if possible I want to fix
>>>> this with a real solution.
>>>>
>>>> Regards,
>>>>
>>>> Rahman Duran
>>>>
>>> _________________________________________________________________________
>>>
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>>
>> --
>> Regards,
>>
>> David Villasmil
>> email: david.villasmil.work at gmail.com
>> phone: +34669448337
>> _________________________________________________________________________
>>
>> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>> services.
>> Build your next product on our scalable cloud platform.
>>
>> Join our online community to chat in real time
>> https://signalwire.community
>>
>> Professional FreeSWITCH Services
>> sales at freeswitch.com
>> https://freeswitch.com
>>
>> Official FreeSWITCH Sites
>> https://freeswitch.com/oss
>> https://freeswitch.org/confluence
>> https://cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> https://freeswitch.com
>
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
> https://signalwire.community
>
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> https://freeswitch.com

-- 
Regards,

David Villasmil
email: david.villasmil.work at gmail.com
phone: +34669448337
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