[Freeswitch-users] Overriding hangup cause in CDR logs

Gregor Nanger gregor at infomedia.si
Mon Nov 8 14:12:09 UTC 2021 

If you are using xml_cdr and creating your own CDRs, you can set variable
and read it later in your code and override it.

On Mon, 8 Nov 2021 at 15:06, Martin Paterson <martin at pattersong.co.uk>
wrote:

> David is right, the hangup cause for the a-leg is ORIGINATOR_CANCEL
> because that's what actually happened to the a-leg. However the CDR
> for the b-leg will show the hangup cause that you expect. I think by
> default b-leg CDRs aren't generated, but you can turn them on in
> config.
>
> Martin.
>
> Martin Paterson, Pattersong Music
> Reduced orchestrations of G&S
>
> On Sat, 6 Nov 2021 at 02:02, David Villasmil
> <david.villasmil.work at gmail.com> wrote:
> >
> > The fact is A is hanging up the call. I don’t think you can actually
> change this without changing FS source code to override it.
> >
> >
> > On Sat, 6 Nov 2021 at 01:20, Rahman Duran <rahman.duran at erzurum.edu.tr>
> wrote:
> >>
> >> Hi,
> >>
> >> Bump. Any hints on this?
> >>
> >> Regards,
> >>
> >> Rahman
> >>
> >> Rahman Duran <rahman.duran at erzurum.edu.tr>, 26 Eki 2021 Sal, 09:14
> tarihinde şunu yazdı:
> >>>
> >>> Hi,
> >>>
> >>> I am using announcements for fail hungup causes like busy, no_answer
> etc. Here is my dial plan
> >>>
> >>> <extension name="local_accounts_freeswitch">
> >>>       <condition regex="all">
> >>>         <regex field="destination_number" expression="^[0-9]{4}$"/>
> >>>         <regex field="${local_user_exists}"
> expression="^true$|^TRUE$|^True$"/>
> >>>         <regex field="${santral_kontrol}" expression="^freeswitch$"/>
> >>>         <action application="set" inline="true"
> data="call_pickup_group=${user_data(${destination_number}@${domain_name}
> var call_pickup_group)}"/>
> >>>         <action application="hash"
> data="insert/${domain_name}-last_dial/${caller_id_number}/${destination_number}"/>
> >>>         <action application="hash"
> data="insert/${domain_name}-group_pickup_last_uuid/${call_pickup_group}/${uuid}"/>
> >>>         <action application="hash"
> data="insert/${domain_name}-pickup_last_uuid/${destination_number}/${uuid}"/>
> >>>         <action application="log" data="ep_codec_string --
> ${ep_codec_string}" />
> >>>         <action application="set" data="inherit_codec=true"/>
> >>>         <action application="export"
> data="nolocal:absolute_codec_string=${ep_codec_string}"/>
> >>>         <action application="set_profile_var"
> data="callee_id_name=${user_data(${destination_number}@${domain_name} var
> effective_caller_id_name)}"/>
> >>>         <action application="set" data="hangup_after_bridge=true"/>
> >>>         <action application="set" data="continue_on_fail=true"/>
> >>>         <action application="set" data="call_timeout=30"/>
> >>>         <action application="set" data="execute_on_answer=sched_hangup
> +21600 alloted_timeout" />
> >>>         <action application="bridge"
> data="{origination_callee_id_name=${user_data(${destination_number}@${domain_name}
> var effective_caller_id_name)}}user/${destination_number}@
> ${domain_name}"/>
> >>>         <action application="execute_extension"
> data="hata-${originate_disposition} XML hata_anonslari"/>
> >>>       </condition>
> >>>     </extension>
> >>>
> >>> And here is announcements context that  I handle hangup causes:
> >>>
> >>> <include>
> >>>   <!-- Burada iç çağrılarda alınan hata durumlarının anonsları
> işlenecek.
> >>>     -->
> >>>   <context name="hata_anonslari">
> >>>     <!-- yerel dahili  -->
> >>>     <extension name="error-causes-user_busy">
> >>>       <condition field="destination_number"
> expression="^hata-USER_BUSY$">
> >>>         <action application="export" data="cdr_hata_anonsu=USER_BUSY"/>
> >>>         <action application="pre_answer"/>
> >>>         <action application="playback"
> data="$${anons_dosya_yolu}/user_busy.wav"/>
> >>>         <action application="sleep" data="1000"/>
> >>>         <action application="hangup" data="${originate_disposition}"/>
> >>>       </condition>
> >>>     </extension>
> >>>     <extension name="error-causes-no_answer">
> >>>       <condition field="destination_number"
> expression="^hata-NO_ANSWER$">
> >>>         <action application="export" data="cdr_hata_anonsu=NO_ANSWER"/>
> >>>         <action application="pre_answer"/>
> >>>         <action application="playback"
> data="$${anons_dosya_yolu}/no_answer.wav"/>
> >>>         <action application="sleep" data="1000"/>
> >>>         <action application="hangup" data="${originate_disposition}"/>
> >>>       </condition>
> >>>     </extension>
> >>>     <extension name="error-causes-user_not_registered">
> >>>       <condition field="destination_number"
> expression="^hata-USER_NOT_REGISTERED$">
> >>>         <action application="export"
> data="cdr_hata_anonsu=USER_NOT_REGISTERED"/>
> >>>         <action application="pre_answer"/>
> >>>         <action application="playback"
> data="$${anons_dosya_yolu}/user_not_registered.wav"/>
> >>>         <action application="sleep" data="1000"/>
> >>>         <action application="hangup" data="${originate_disposition}"/>
> >>>       </condition>
> >>>     </extension>
> >>>     <extension name="error-causes-any">
> >>>       <condition field="destination_number" expression="^hata-(.*)$">
> >>>         <action application="export"
> data="cdr_hata_anonsu=${originate_disposition}"/>
> >>>         <action application="hangup" data="${originate_disposition}"/>
> >>>       </condition>
> >>>     </extension>
> >>>   <!-- context hata_anonslari sonu -->
> >>>   </context>
> >>> </include>
> >>>
> >>>
> >>> The problem is if the calling leg does not listen the announcement to
> the end and hangup, CDR logs shows "Originator Cancel" as hangup cause. As
> I already know the real hangup cause, how can I override the CDR hangup
> cause with the real one? For now I am setting another variable
> (cdr_hata_anonsu) and added it to CDR logs, but if possible I want to fix
> this with a real solution.
> >>>
> >>> Regards,
> >>>
> >>> Rahman Duran
> >>
> >>
> _________________________________________________________________________
> >>
> >> The FreeSWITCH project is sponsored by SignalWire
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> >>
> >> Professional FreeSWITCH Services
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> >> https://freeswitch.com
> >>
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> >>
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> >
> > --
> > Regards,
> >
> > David Villasmil
> > email: david.villasmil.work at gmail.com
> > phone: +34669448337
> > _________________________________________________________________________
> >
> > The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> > Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> > Build your next product on our scalable cloud platform.
> >
> > Join our online community to chat in real time
> https://signalwire.community
> >
> > Professional FreeSWITCH Services
> > sales at freeswitch.com
> > https://freeswitch.com
> >
> > Official FreeSWITCH Sites
> > https://freeswitch.com/oss
> > https://freeswitch.org/confluence
> > https://cluecon.com
> >
> > FreeSWITCH-users mailing list
> > FreeSWITCH-users at lists.freeswitch.org
> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> > https://freeswitch.com
>
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
> https://signalwire.community
>
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> https://freeswitch.com
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