[Freeswitch-users] Overriding hangup cause in CDR logs

[David Villasmil]

The fact is A is hanging up the call. I don’t think you can actually change
this without changing FS source code to override it.


On Sat, 6 Nov 2021 at 01:20, Rahman Duran <rahman.duran at erzurum.edu.tr>
wrote:

> Hi,
>
> Bump. Any hints on this?
>
> Regards,
>
> Rahman
>
> Rahman Duran <rahman.duran at erzurum.edu.tr>, 26 Eki 2021 Sal, 09:14
> tarihinde şunu yazdı:
>
>> Hi,
>>
>> I am using announcements for fail hungup causes like busy, no_answer etc.
>> Here is my dial plan
>>
>> <extension name="local_accounts_freeswitch">
>>       <condition regex="all">
>>         <regex field="destination_number" expression="^[0-9]{4}$"/>
>>         <regex field="${local_user_exists}"
>> expression="^true$|^TRUE$|^True$"/>
>>         <regex field="${santral_kontrol}" expression="^freeswitch$"/>
>>         <action application="set" inline="true"
>> data="call_pickup_group=${user_data(${destination_number}@${domain_name}
>> var call_pickup_group)}"/>
>>         <action application="hash"
>> data="insert/${domain_name}-last_dial/${caller_id_number}/${destination_number}"/>
>>         <action application="hash"
>> data="insert/${domain_name}-group_pickup_last_uuid/${call_pickup_group}/${uuid}"/>
>>         <action application="hash"
>> data="insert/${domain_name}-pickup_last_uuid/${destination_number}/${uuid}"/>
>>         <action application="log" data="ep_codec_string --
>> ${ep_codec_string}" />
>>         <action application="set" data="inherit_codec=true"/>
>>         <action application="export"
>> data="nolocal:absolute_codec_string=${ep_codec_string}"/>
>>         <action application="set_profile_var"
>> data="callee_id_name=${user_data(${destination_number}@${domain_name}
>> var effective_caller_id_name)}"/>
>>         <action application="set" data="hangup_after_bridge=true"/>
>>         <action application="set" data="continue_on_fail=true"/>
>>         <action application="set" data="call_timeout=30"/>
>>         <action application="set" data="execute_on_answer=sched_hangup
>> +21600 alloted_timeout" />
>>         <action application="bridge"
>> data="{origination_callee_id_name=${user_data(${destination_number}@${domain_name}
>> var effective_caller_id_name)}}user/${destination_number}@
>> ${domain_name}"/>
>>         <action application="execute_extension"
>> data="hata-${originate_disposition} XML hata_anonslari"/>
>>       </condition>
>>     </extension>
>>
>> And here is announcements context that  I handle hangup causes:
>>
>> <include>
>>   <!-- Burada iç çağrılarda alınan hata durumlarının anonsları işlenecek.
>>     -->
>>   <context name="hata_anonslari">
>>     <!-- yerel dahili  -->
>>     <extension name="error-causes-user_busy">
>>       <condition field="destination_number" expression="^hata-USER_BUSY$">
>>         <action application="export" data="cdr_hata_anonsu=USER_BUSY"/>
>>         <action application="pre_answer"/>
>>         <action application="playback"
>> data="$${anons_dosya_yolu}/user_busy.wav"/>
>>         <action application="sleep" data="1000"/>
>>         <action application="hangup" data="${originate_disposition}"/>
>>       </condition>
>>     </extension>
>>     <extension name="error-causes-no_answer">
>>       <condition field="destination_number" expression="^hata-NO_ANSWER$">
>>         <action application="export" data="cdr_hata_anonsu=NO_ANSWER"/>
>>         <action application="pre_answer"/>
>>         <action application="playback"
>> data="$${anons_dosya_yolu}/no_answer.wav"/>
>>         <action application="sleep" data="1000"/>
>>         <action application="hangup" data="${originate_disposition}"/>
>>       </condition>
>>     </extension>
>>     <extension name="error-causes-user_not_registered">
>>       <condition field="destination_number"
>> expression="^hata-USER_NOT_REGISTERED$">
>>         <action application="export"
>> data="cdr_hata_anonsu=USER_NOT_REGISTERED"/>
>>         <action application="pre_answer"/>
>>         <action application="playback"
>> data="$${anons_dosya_yolu}/user_not_registered.wav"/>
>>         <action application="sleep" data="1000"/>
>>         <action application="hangup" data="${originate_disposition}"/>
>>       </condition>
>>     </extension>
>>     <extension name="error-causes-any">
>>       <condition field="destination_number" expression="^hata-(.*)$">
>>         <action application="export"
>> data="cdr_hata_anonsu=${originate_disposition}"/>
>>         <action application="hangup" data="${originate_disposition}"/>
>>       </condition>
>>     </extension>
>>   <!-- context hata_anonslari sonu -->
>>   </context>
>> </include>
>>
>>
>> The problem is if the calling leg does not listen the announcement to the
>> end and hangup, CDR logs shows "Originator Cancel" as hangup cause. As I
>> already know the real hangup cause, how can I override the CDR hangup cause
>> with the real one? For now I am setting another variable (cdr_hata_anonsu)
>> and added it to CDR logs, but if possible I want to fix this with a real
>> solution.
>>
>> Regards,
>>
>> Rahman Duran
>>
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-- 
Regards,

David Villasmil
email: david.villasmil.work at gmail.com
phone: +34669448337
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