[Freeswitch-users] Wrong Caller ID on Semi-Attended Transfer

[Brian West]

There is no such thing as a semi attended transfer, doing that transfer in
early media is NOT valid, its against the RFC... the fact it even works is
a trick we do, technically we should just hang up.  Your best bet is to
disable that transfer in the device.

/b


On Mon, Feb 1, 2021 at 9:14 AM Joshua Rupp <j.rupp at onecue.de> wrote:

> Hello,
>
> We've a problem with the caller id in one transfer scenario:
>
> In our Example Party A calls Party B, Party B answers the call and
> transfers it to Party C. We're talking about the Caller ID in the phone of
> Party C now.
> If B is doing an attended or unattended transfer, the caller id ist
> updating correctly as you would expect it.
>
> But there's a third scenario, which is very common for users of older PBX
> systems: A so called "semi-attended transfer".
> This means, that Party B is initiating A attended transfer via BLF Key,
> but hangs up, before Party C has answered the call.
> In this case, the Caller ID should update to Party A, as soon as B hangs
> up his phone.
> But this is not happening: The Caller ID remains on Party B until C
> answers the call.  Only then the caller id is updated.
>
> Why is the caller id not updated after B hangs up and before C answers the
> call?
> Is there any possibility to change this behaiviour?
>
> Thanks for your help
> Joshua
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
> https://signalwire.community
>
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> https://freeswitch.com



-- 

Brian West | Co-founder and Developer

Need Commercial support? email sales at freeswitch.com

FreeSWITCH Solutions | 17345 Civic Drive #2531 Brookfield, WI 53045
<https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g>

Email: brian at freeswitch.com

Mobile: 918-424-9378

Website: https://www.FreeSWITCH.com <https://www.freeswitch.com/>

[image: https://www.facebook.com/signalwireinc?src=email]
<https://www.facebook.com/freeswitch> [image:
https://twitter.com/freeswitch] <https://twitter.com/freeswitch>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20210201/5d003c23/attachment.html>