[Freeswitch-users] Why doesn't this call get answered?

Sat Apr 17 00:07:02 UTC 2021

The problem is probably the NAT gateway. A NAT gateway changes the IP
addresses of a packet, meaning it changes the pseudo-header, which is used
to compute the checksum. The router can easily recompute the UDP checksum,
unless the packet is fragmented, in which case it doesn't have the entire
payload to recompute the checksum unless it reassembles the packet,
computes the checksum, then forwards the fragments separately. I hear that
many NAT routers can't handle IP fragmentation because of this.

-- 
Steve

On Fri, Apr 16, 2021 at 4:40 PM Ken Rice <krice at freeswitch.org> wrote:

> dont forget packet frag reassembly is on the IP stack not the application
> layer. If the os doesnt reassemble it the app layers dont care
>
> Sent from my iPhone
>
> On Apr 16, 2021, at 14:02, Steven Schoch <schoch+freeswitch.org at xwin32.com>
> wrote:
>
> 
> I have a theory.
>
> The INVITE that originates from the HT801 is bigger, and results in a UDP
> packet of 1509 bytes vs 1157 bytes for the one that works.
>
> The MTU for Ethernet is 1500, which means the larger UDP packet will get
> fragmented. Maybe the Netgear router is not handling fragmented UDP packets
> properly, or maybe the Linux system is sending a jumbo frame and the
> Netgear router is dropping it. I will investigate...
>
> --
> Steve
>
> On Fri, Apr 16, 2021 at 11:48 AM Steven Schoch <
> schoch+freeswitch.org at xwin32.com> wrote:
>
>> Here's the one that works. One difference I notice is that the one that
>> works has a 10-digit Caller-ID, where the one that doesn't work has an
>> 11-digit Caller-ID (starting with 1). There are other differences as well:
>>
>> send 1157 bytes to udp/[34.210.91.114]:5060 at 11:38:10.114622:
>>
>> ------------------------------------------------------------------------
>>
>> INVITE sip:1<outside_number>@us-west-or.sip.flowroute.com SIP/2.0
>>
>> Via: SIP/2.0/UDP <ext_IP>:5089;rport;branch=z9hG4bKXDQ05vU1NB3yD
>>
>> Max-Forwards: 69
>>
>> From: "East West Bookshop" <sip:<my_CID>@<ext_IP>>;tag=gymQS2XU0H79e
>>
>> To: <sip:1<outside_number>@us-west-or.sip.flowroute.com>
>>
>> Call-ID: bc02d323-1985-123a-9b91-10e7c6b0315b
>>
>> CSeq: 34745353 INVITE
>>
>> Contact: <sip:gw+flowroute@<ext_IP>:5089;transport=udp;gw=flowroute>
>>
>> User-Agent: FreeSWITCH-mod_sofia/1.10.6-release-18-1ff9d0a60e~64bit
>>
>> Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE,
>> REGISTER, REFER, NOTIFY
>>
>> Supported: timer, path, replaces
>>
>> Allow-Events: talk, hold, conference, refer
>>
>> Content-Type: application/sdp
>>
>> Content-Disposition: session
>>
>> Content-Length: 244
>>
>> X-FS-Support: update_display,send_info
>>
>> Alert-Info: <internal>
>>
>> Remote-Party-ID: "East West Bookshop"
>> <sip:<my_CID>@<ext_IP>>;party=calling;screen=yes;privacy=off
>>
>>
>> v=0
>>
>> o=FreeSWITCH 1618573488 1618573489 IN IP4 <ext_IP>
>>
>> s=FreeSWITCH
>>
>> c=IN IP4 <ext_IP>
>>
>> t=0 0
>>
>> m=audio 24802 RTP/AVP 0 8 101
>>
>> a=rtpmap:0 PCMU/8000
>>
>> a=rtpmap:8 PCMA/8000
>>
>> a=rtpmap:101 telephone-event/8000
>>
>> a=fmtp:101 0-16
>>
>> a=ptime:20
>>
>>
>>
>>
>> recv 336 bytes from udp/[34.210.91.114]:5060 at 11:38:10.172288:
>>
>> ------------------------------------------------------------------------
>>
>> SIP/2.0 100 Trying
>>
>> Via: SIP/2.0/UDP
>> <ext_IP>:5089;rport=5089;branch=z9hG4bKXDQ05vU1NB3yD;received=<ext_IP>
>>
>> From: "East West Bookshop" <sip:<my_CID>@<ext_IP>>;tag=gymQS2XU0H79e
>>
>> To: <sip:1<outside_number>@us-west-or.sip.flowroute.com>
>>
>> Call-ID: bc02d323-1985-123a-9b91-10e7c6b0315b
>>
>> CSeq: 34745353 INVITE
>>
>> Content-Length: 0
>>
>> --
>> Steve
>>
>> On Fri, Apr 16, 2021 at 10:07 AM Steven Schoch <
>> schoch+freeswitch.org at xwin32.com> wrote:
>>
>>> I hate to be needy, but does anyone see any reason why I get no answer
>>> to this invite? (I haven't yet generated an invite that works. I guess that
>>> will be my next task.)
>>>
>>> INVITE sip:1<outside_number>@us-west-or.sip.flowroute.com SIP/2.0
>>> Via: SIP/2.0/UDP <ext_IP>:5089;rport;branch=z9hG4bKcBHrQKXgHNctm
>>> Max-Forwards: 69
>>> From: "East West Fax" <sip:1<my_CID>@<ext_IP>>;tag=c99SXeSa6mSSQ
>>> To: <sip:1<outside_number>@us-west-or.sip.flowroute.com>
>>> Call-ID: dec531ef-1817-123a-9b91-10e7c6b0315b
>>> CSeq: 34666784 INVITE
>>> Contact: <sip:gw+flowroute@<ext_IP>:5089;transport=udp;gw=flowroute>
>>> User-Agent: FreeSWITCH-mod_sofia/1.10.6-release-18-1ff9d0a60e~64bit
>>> Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY
>>> Supported: timer, path, replaces
>>> Allow-Events: talk, hold, conference, refer
>>> Content-Type: application/sdp
>>> Content-Disposition: session
>>> Content-Length: 477
>>> P-Access-Network-Info: IEEE-EUI-48;eui-48-addr=84-D8-1B-E9-50-5F
>>> P-Emergency-Info: IEEE-EUI-48;eui-48-addr=C0-74-AD-30-CD-39
>>> X-FS-Support: update_display,send_info
>>> Alert-Info: <internal>
>>> Remote-Party-ID: "East West Fax" <sip:1<my_CID>@<ext_IP>>;party=calling;screen=yes;privacy=off
>>>
>>> v=0
>>> o=FreeSWITCH 1618413436 1618413437 IN IP4 <ext_IP>
>>> s=FreeSWITCH
>>> c=IN IP4 <ext_IP>
>>> t=0 0
>>> m=audio 27716 RTP/AVP 0 8 102 9 101 103
>>> a=rtpmap:0 PCMU/8000
>>> a=rtpmap:8 PCMA/8000
>>> a=rtpmap:102 opus/48000/2
>>> a=fmtp:102 useinbandfec=1; maxaveragebitrate=30000; maxplaybackrate=48000; ptime=20; minptime=10; maxptime=40; stereo=1
>>> a=rtpmap:9 G722/8000
>>> a=rtpmap:101 telephone-event/8000
>>> a=fmtp:101 0-16
>>> a=rtpmap:103 telephone-event/48000
>>> a=fmtp:103 0-16
>>> a=ptime:20
>>>
>>>
>>> --
>>> Steve
>>>
>>> On Wed, Apr 14, 2021 at 6:19 PM Steven Schoch <
>>> schoch+freeswitch.org at xwin32.com> wrote:
>>>
>>>> The sip trace is attached.
>>>> It seems to show that it sends INVITE messages, but never gets a
>>>> response.
>>>> However, when it sends an OPTIONS message, it does get a response.
>>>> When calling from a different extension (using a Polycom instead of a
>>>> Grandstream ATA), the INVITE gets answered and the call proceeds.
>>>>
>>>> It seems that there is something "wrong" with this INVITE that makes
>>>> Flowroute ignore it. What could that be, and how do I fix it?
>>>>
>>>> I may have enough data here to ask Flowroute directly, so I'm going to
>>>> give that a try as well.
>>>>
>>>> --
>>>> Steve
>>>>
>>>> On Wed, Apr 14, 2021 at 12:43 PM Brian West <brian at freeswitch.com>
>>>> wrote:
>>>>
>>>>> That's the FMTP for OPUS.  Chances are that invite breaks the Polycom,
>>>>> what does the SDP look like coming back from that invite? I'll be you, it's
>>>>> broken.
>>>>>
>>>>> /b
>>>>>
>>>>>
>>>>> On Wed, Apr 14, 2021 at 1:51 PM Bote Man <botelist at gmail.com> wrote:
>>>>>
>>>>>> I am absolutely no expert on SDP, but that SDP line that begins
>>>>>>
>>>>>> a=fmtp:102 useinbandfec=1…
>>>>>>
>>>>>> looks to me like it’s trying to set up a video call. I saw this
>>>>>> behavior with the newer Polycom VVX501 before I beat those eager beavers
>>>>>> into submission.
>>>>>>
>>>>>>
>>>>>> It also looks like the Grandstream is offering a lot more codecs
>>>>>> which you might prefer to trim down to only those necessary to get the job
>>>>>> done. Sometimes additional codecs or codecs listed in the “wrong” sequence
>>>>>> can cause mystery problems.
>>>>>>
>>>>>>
>>>>>>
>>>>>> You might have to resort to siptrace logging between FS and your
>>>>>> carrier.
>>>>>>
>>>>>> sofia profile external siptrace on ç or whatever profile handles
>>>>>> your provider; or maybe internal to snoop what’s going on between FS and
>>>>>> your Grandstream.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hope this helps.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> ---
>>>>>>
>>>>>> John Boteler
>>>>>>
>>>>>> BnC Group U.S.A.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* FreeSWITCH-users <
>>>>>> freeswitch-users-bounces at lists.freeswitch.org> *On Behalf Of *Steven
>>>>>> Schoch
>>>>>> *Sent:* Tuesday, 13 April, 2021 20:47
>>>>>> *To:* freeswitch-users <freeswitch-users at lists.freeswitch.org>
>>>>>> *Subject:* [Freeswitch-users] Why doesn't this call get answered?
>>>>>>
>>>>>>
>>>>>>
>>>>>> This office has a bunch of Polycom SoundPoint IP 320 phones, and a
>>>>>> single Grandstream HT801 (connected to a FAX machine for outgoing FAXes).
>>>>>>
>>>>>>
>>>>>>
>>>>>> I can make a call from the phones to outside numbers.
>>>>>>
>>>>>> I can make a call from the HT801 to local phones.
>>>>>>
>>>>>> But I can't call from the HT801 to outside numbers.
>>>>>>
>>>>>>
>>>>>>
>>>>>> The last important thing that happens in the failed call is this:
>>>>>>
>>>>>> 2021-04-13 17:28:15.260844 [DEBUG] sofia.c:7406 Channel
>>>>>> sofia/external/<number> entering state [calling][0]
>>>>>>
>>>>>>
>>>>>>
>>>>>> The difference between the work and not work seems to be this: When I
>>>>>> call from a phone to an outside number, it does this:
>>>>>>
>>>>>>
>>>>>>
>>>>>> Local SDP:
>>>>>> v=0
>>>>>> o=FreeSWITCH 1618335260 1618335261 IN IP4 <external-IP>
>>>>>> s=FreeSWITCH
>>>>>> c=IN IP4 <external-IP>
>>>>>> t=0 0
>>>>>> m=audio 25104 RTP/AVP 0 8 101
>>>>>> a=rtpmap:0 PCMU/8000
>>>>>> a=rtpmap:8 PCMA/8000
>>>>>> a=rtpmap:101 telephone-event/8000
>>>>>> a=fmtp:101 0-16
>>>>>> a=ptime:20
>>>>>> a=sendrecv
>>>>>>
>>>>>>
>>>>>>
>>>>>> When it tries to call from the HT801 to an outside number, it does
>>>>>> this:
>>>>>>
>>>>>>
>>>>>>
>>>>>> Local SDP:
>>>>>>
>>>>>> v=0
>>>>>> o=FreeSWITCH 1618327543 1618327544 IN IP4 <external-IP>
>>>>>> s=FreeSWITCH
>>>>>> c=IN IP4 <external-IP>
>>>>>> t=0 0
>>>>>> m=audio 32552 RTP/AVP 0 8 102 9 101 103
>>>>>> a=rtpmap:0 PCMU/8000
>>>>>> a=rtpmap:8 PCMA/8000
>>>>>> a=rtpmap:102 opus/48000/2
>>>>>> a=fmtp:102 useinbandfec=1; maxaveragebitrate=30000;
>>>>>> maxplaybackrate=48000; ptime=20; minptime=10; maxptime=40; stereo=1
>>>>>> a=rtpmap:9 G722/8000
>>>>>> a=rtpmap:101 telephone-event/8000
>>>>>> a=fmtp:101 0-16
>>>>>> a=rtpmap:103 telephone-event/48000
>>>>>> a=fmtp:103 0-16
>>>>>> a=ptime:20
>>>>>> a=sendrecv
>>>>>>
>>>>>>
>>>>>>
>>>>>> Is that why it doesn't answer? If so, how do I change it?
>>>>>>
>>>>>>
>>>>>>
>>>>>> I should mention that when I tried this at home, it worked, but when
>>>>>> I attempted to install it here at the bookstore, it didn't. The Comcast
>>>>>> router at my home is a little different; they use a Netgear router here;
>>>>>> and I may have upgraded Freeswitch between the time it worked and now.
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Steve
>>>>>>
>>>>>> _________________________________________________________________________
>>>>>>
>>>>>> The FreeSWITCH project is sponsored by SignalWire
>>>>>> https://signalwire.com
>>>>>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>>>>>> services.
>>>>>> Build your next product on our scalable cloud platform.
>>>>>>
>>>>>> Join our online community to chat in real time
>>>>>> https://signalwire.community
>>>>>>
>>>>>> Professional FreeSWITCH Services
>>>>>> sales at freeswitch.com
>>>>>> https://freeswitch.com
>>>>>>
>>>>>> Official FreeSWITCH Sites
>>>>>> https://freeswitch.com/oss
>>>>>> https://freeswitch.org/confluence
>>>>>> https://cluecon.com
>>>>>>
>>>>>> FreeSWITCH-users mailing list
>>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>> UNSUBSCRIBE:
>>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>>> https://freeswitch.com
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> Brian West | Co-founder and Developer
>>>>>
>>>>> Need Commercial support? email sales at freeswitch.com
>>>>>
>>>>> FreeSWITCH Solutions | 17345 Civic Drive #2531 Brookfield, WI 53045
>>>>> <https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g>
>>>>>
>>>>> Email: brian at freeswitch.com
>>>>>
>>>>> Mobile: 918-424-9378
>>>>>
>>>>> Website: https://www.FreeSWITCH.com <https://www.freeswitch.com/>
>>>>>
>>>>> [image: https://www.facebook.com/signalwireinc?src=email]
>>>>> <https://www.facebook.com/freeswitch> [image:
>>>>> https://twitter.com/freeswitch] <https://twitter.com/freeswitch>
>>>>>
>>>>> _________________________________________________________________________
>>>>>
>>>>> The FreeSWITCH project is sponsored by SignalWire
>>>>> https://signalwire.com
>>>>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>>>>> services.
>>>>> Build your next product on our scalable cloud platform.
>>>>>
>>>>> Join our online community to chat in real time
>>>>> https://signalwire.community
>>>>>
>>>>> Professional FreeSWITCH Services
>>>>> sales at freeswitch.com
>>>>> https://freeswitch.com
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> https://freeswitch.com/oss
>>>>> https://freeswitch.org/confluence
>>>>> https://cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:
>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> https://freeswitch.com
>>>>
>>>>
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
> https://signalwire.community
>
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> https://freeswitch.com
>
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
> https://signalwire.community
>
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> https://freeswitch.com
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