[Freeswitch-users] Why doesn't this call get answered?

Brian West brian at freeswitch.com
Fri Apr 16 21:37:55 UTC 2021


Ya'll keep giving me the invite, the 100 trying, where is the 200ok?  TEASE!

/b


On Fri, Apr 16, 2021 at 4:36 PM Steven Schoch <
schoch+freeswitch.org at xwin32.com> wrote:

> I configured the ATA to offer only 2 codecs, which made it get further,
> until Flowroute asked for authentication, which then made the next packet
> too big.
> So I then found another setting in the ATA to stop using
> the P-Access-Network-Info and P-Emergency-Info headers. This made the
> packet small enough to complete the call.
>
> Success!
>
> I will ask Flowroute if big packets are dropped on their end, or if it's a
> problem with the Netgear UDP NAT routing.
>
> --
> Steve
>
> On Fri, Apr 16, 2021 at 1:17 PM Guillermo Ruiz Camauer <
> grcamauer at gmail.com> wrote:
>
>> To test if that is true, offer less Codecs.  That will shrink the 9 bytes
>> you need.
>>
>> Guillermo
>>
>> On Fri, Apr 16, 2021 at 4:33 PM Steven Schoch <
>> schoch+freeswitch.org at xwin32.com> wrote:
>>
>>> I have a theory.
>>>
>>> The INVITE that originates from the HT801 is bigger, and results in a
>>> UDP packet of 1509 bytes vs 1157 bytes for the one that works.
>>>
>>> The MTU for Ethernet is 1500, which means the larger UDP packet will get
>>> fragmented. Maybe the Netgear router is not handling fragmented UDP packets
>>> properly, or maybe the Linux system is sending a jumbo frame and the
>>> Netgear router is dropping it. I will investigate...
>>>
>>> --
>>> Steve
>>>
>>> On Fri, Apr 16, 2021 at 11:48 AM Steven Schoch <
>>> schoch+freeswitch.org at xwin32.com> wrote:
>>>
>>>> Here's the one that works. One difference I notice is that the one that
>>>> works has a 10-digit Caller-ID, where the one that doesn't work has an
>>>> 11-digit Caller-ID (starting with 1). There are other differences as well:
>>>>
>>>> send 1157 bytes to udp/[34.210.91.114]:5060 at 11:38:10.114622:
>>>>
>>>> ------------------------------------------------------------------------
>>>>
>>>> INVITE sip:1<outside_number>@us-west-or.sip.flowroute.com SIP/2.0
>>>>
>>>> Via: SIP/2.0/UDP <ext_IP>:5089;rport;branch=z9hG4bKXDQ05vU1NB3yD
>>>>
>>>> Max-Forwards: 69
>>>>
>>>> From: "East West Bookshop" <sip:<my_CID>@<ext_IP>>;tag=gymQS2XU0H79e
>>>>
>>>> To: <sip:1<outside_number>@us-west-or.sip.flowroute.com>
>>>>
>>>> Call-ID: bc02d323-1985-123a-9b91-10e7c6b0315b
>>>>
>>>> CSeq: 34745353 INVITE
>>>>
>>>> Contact: <sip:gw+flowroute@<ext_IP>:5089;transport=udp;gw=flowroute>
>>>>
>>>> User-Agent: FreeSWITCH-mod_sofia/1.10.6-release-18-1ff9d0a60e~64bit
>>>>
>>>> Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE,
>>>> REGISTER, REFER, NOTIFY
>>>>
>>>> Supported: timer, path, replaces
>>>>
>>>> Allow-Events: talk, hold, conference, refer
>>>>
>>>> Content-Type: application/sdp
>>>>
>>>> Content-Disposition: session
>>>>
>>>> Content-Length: 244
>>>>
>>>> X-FS-Support: update_display,send_info
>>>>
>>>> Alert-Info: <internal>
>>>>
>>>> Remote-Party-ID: "East West Bookshop"
>>>> <sip:<my_CID>@<ext_IP>>;party=calling;screen=yes;privacy=off
>>>>
>>>>
>>>> v=0
>>>>
>>>> o=FreeSWITCH 1618573488 1618573489 IN IP4 <ext_IP>
>>>>
>>>> s=FreeSWITCH
>>>>
>>>> c=IN IP4 <ext_IP>
>>>>
>>>> t=0 0
>>>>
>>>> m=audio 24802 RTP/AVP 0 8 101
>>>>
>>>> a=rtpmap:0 PCMU/8000
>>>>
>>>> a=rtpmap:8 PCMA/8000
>>>>
>>>> a=rtpmap:101 telephone-event/8000
>>>>
>>>> a=fmtp:101 0-16
>>>>
>>>> a=ptime:20
>>>>
>>>>
>>>>
>>>>
>>>> recv 336 bytes from udp/[34.210.91.114]:5060 at 11:38:10.172288:
>>>>
>>>> ------------------------------------------------------------------------
>>>>
>>>> SIP/2.0 100 Trying
>>>>
>>>> Via: SIP/2.0/UDP
>>>> <ext_IP>:5089;rport=5089;branch=z9hG4bKXDQ05vU1NB3yD;received=<ext_IP>
>>>>
>>>> From: "East West Bookshop" <sip:<my_CID>@<ext_IP>>;tag=gymQS2XU0H79e
>>>>
>>>> To: <sip:1<outside_number>@us-west-or.sip.flowroute.com>
>>>>
>>>> Call-ID: bc02d323-1985-123a-9b91-10e7c6b0315b
>>>>
>>>> CSeq: 34745353 INVITE
>>>>
>>>> Content-Length: 0
>>>>
>>>> --
>>>> Steve
>>>>
>>>> On Fri, Apr 16, 2021 at 10:07 AM Steven Schoch <
>>>> schoch+freeswitch.org at xwin32.com> wrote:
>>>>
>>>>> I hate to be needy, but does anyone see any reason why I get no answer
>>>>> to this invite? (I haven't yet generated an invite that works. I guess that
>>>>> will be my next task.)
>>>>>
>>>>> INVITE sip:1<outside_number>@us-west-or.sip.flowroute.com SIP/2.0
>>>>> Via: SIP/2.0/UDP <ext_IP>:5089;rport;branch=z9hG4bKcBHrQKXgHNctm
>>>>> Max-Forwards: 69
>>>>> From: "East West Fax" <sip:1<my_CID>@<ext_IP>>;tag=c99SXeSa6mSSQ
>>>>> To: <sip:1<outside_number>@us-west-or.sip.flowroute.com>
>>>>> Call-ID: dec531ef-1817-123a-9b91-10e7c6b0315b
>>>>> CSeq: 34666784 INVITE
>>>>> Contact: <sip:gw+flowroute@<ext_IP>:5089;transport=udp;gw=flowroute>
>>>>> User-Agent: FreeSWITCH-mod_sofia/1.10.6-release-18-1ff9d0a60e~64bit
>>>>> Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY
>>>>> Supported: timer, path, replaces
>>>>> Allow-Events: talk, hold, conference, refer
>>>>> Content-Type: application/sdp
>>>>> Content-Disposition: session
>>>>> Content-Length: 477
>>>>> P-Access-Network-Info: IEEE-EUI-48;eui-48-addr=84-D8-1B-E9-50-5F
>>>>> P-Emergency-Info: IEEE-EUI-48;eui-48-addr=C0-74-AD-30-CD-39
>>>>> X-FS-Support: update_display,send_info
>>>>> Alert-Info: <internal>
>>>>> Remote-Party-ID: "East West Fax" <sip:1<my_CID>@<ext_IP>>;party=calling;screen=yes;privacy=off
>>>>>
>>>>> v=0
>>>>> o=FreeSWITCH 1618413436 1618413437 IN IP4 <ext_IP>
>>>>> s=FreeSWITCH
>>>>> c=IN IP4 <ext_IP>
>>>>> t=0 0
>>>>> m=audio 27716 RTP/AVP 0 8 102 9 101 103
>>>>> a=rtpmap:0 PCMU/8000
>>>>> a=rtpmap:8 PCMA/8000
>>>>> a=rtpmap:102 opus/48000/2
>>>>> a=fmtp:102 useinbandfec=1; maxaveragebitrate=30000; maxplaybackrate=48000; ptime=20; minptime=10; maxptime=40; stereo=1
>>>>> a=rtpmap:9 G722/8000
>>>>> a=rtpmap:101 telephone-event/8000
>>>>> a=fmtp:101 0-16
>>>>> a=rtpmap:103 telephone-event/48000
>>>>> a=fmtp:103 0-16
>>>>> a=ptime:20
>>>>>
>>>>>
>>>>> --
>>>>> Steve
>>>>>
>>>>> On Wed, Apr 14, 2021 at 6:19 PM Steven Schoch <
>>>>> schoch+freeswitch.org at xwin32.com> wrote:
>>>>>
>>>>>> The sip trace is attached.
>>>>>> It seems to show that it sends INVITE messages, but never gets a
>>>>>> response.
>>>>>> However, when it sends an OPTIONS message, it does get a response.
>>>>>> When calling from a different extension (using a Polycom instead of a
>>>>>> Grandstream ATA), the INVITE gets answered and the call proceeds.
>>>>>>
>>>>>> It seems that there is something "wrong" with this INVITE that makes
>>>>>> Flowroute ignore it. What could that be, and how do I fix it?
>>>>>>
>>>>>> I may have enough data here to ask Flowroute directly, so I'm going
>>>>>> to give that a try as well.
>>>>>>
>>>>>> --
>>>>>> Steve
>>>>>>
>>>>>> On Wed, Apr 14, 2021 at 12:43 PM Brian West <brian at freeswitch.com>
>>>>>> wrote:
>>>>>>
>>>>>>> That's the FMTP for OPUS.  Chances are that invite breaks the
>>>>>>> Polycom, what does the SDP look like coming back from that invite? I'll be
>>>>>>> you, it's broken.
>>>>>>>
>>>>>>> /b
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Apr 14, 2021 at 1:51 PM Bote Man <botelist at gmail.com> wrote:
>>>>>>>
>>>>>>>> I am absolutely no expert on SDP, but that SDP line that begins
>>>>>>>>
>>>>>>>> a=fmtp:102 useinbandfec=1…
>>>>>>>>
>>>>>>>> looks to me like it’s trying to set up a video call. I saw this
>>>>>>>> behavior with the newer Polycom VVX501 before I beat those eager beavers
>>>>>>>> into submission.
>>>>>>>>
>>>>>>>>
>>>>>>>> It also looks like the Grandstream is offering a lot more codecs
>>>>>>>> which you might prefer to trim down to only those necessary to get the job
>>>>>>>> done. Sometimes additional codecs or codecs listed in the “wrong” sequence
>>>>>>>> can cause mystery problems.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> You might have to resort to siptrace logging between FS and your
>>>>>>>> carrier.
>>>>>>>>
>>>>>>>> sofia profile external siptrace on ç or whatever profile handles
>>>>>>>> your provider; or maybe internal to snoop what’s going on between FS and
>>>>>>>> your Grandstream.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Hope this helps.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> ---
>>>>>>>>
>>>>>>>> John Boteler
>>>>>>>>
>>>>>>>> BnC Group U.S.A.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *From:* FreeSWITCH-users <
>>>>>>>> freeswitch-users-bounces at lists.freeswitch.org> *On Behalf Of *Steven
>>>>>>>> Schoch
>>>>>>>> *Sent:* Tuesday, 13 April, 2021 20:47
>>>>>>>> *To:* freeswitch-users <freeswitch-users at lists.freeswitch.org>
>>>>>>>> *Subject:* [Freeswitch-users] Why doesn't this call get answered?
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> This office has a bunch of Polycom SoundPoint IP 320 phones, and a
>>>>>>>> single Grandstream HT801 (connected to a FAX machine for outgoing FAXes).
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> I can make a call from the phones to outside numbers.
>>>>>>>>
>>>>>>>> I can make a call from the HT801 to local phones.
>>>>>>>>
>>>>>>>> But I can't call from the HT801 to outside numbers.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> The last important thing that happens in the failed call is this:
>>>>>>>>
>>>>>>>> 2021-04-13 17:28:15.260844 [DEBUG] sofia.c:7406 Channel
>>>>>>>> sofia/external/<number> entering state [calling][0]
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> The difference between the work and not work seems to be this: When
>>>>>>>> I call from a phone to an outside number, it does this:
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Local SDP:
>>>>>>>> v=0
>>>>>>>> o=FreeSWITCH 1618335260 1618335261 IN IP4 <external-IP>
>>>>>>>> s=FreeSWITCH
>>>>>>>> c=IN IP4 <external-IP>
>>>>>>>> t=0 0
>>>>>>>> m=audio 25104 RTP/AVP 0 8 101
>>>>>>>> a=rtpmap:0 PCMU/8000
>>>>>>>> a=rtpmap:8 PCMA/8000
>>>>>>>> a=rtpmap:101 telephone-event/8000
>>>>>>>> a=fmtp:101 0-16
>>>>>>>> a=ptime:20
>>>>>>>> a=sendrecv
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> When it tries to call from the HT801 to an outside number, it does
>>>>>>>> this:
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Local SDP:
>>>>>>>>
>>>>>>>> v=0
>>>>>>>> o=FreeSWITCH 1618327543 1618327544 IN IP4 <external-IP>
>>>>>>>> s=FreeSWITCH
>>>>>>>> c=IN IP4 <external-IP>
>>>>>>>> t=0 0
>>>>>>>> m=audio 32552 RTP/AVP 0 8 102 9 101 103
>>>>>>>> a=rtpmap:0 PCMU/8000
>>>>>>>> a=rtpmap:8 PCMA/8000
>>>>>>>> a=rtpmap:102 opus/48000/2
>>>>>>>> a=fmtp:102 useinbandfec=1; maxaveragebitrate=30000;
>>>>>>>> maxplaybackrate=48000; ptime=20; minptime=10; maxptime=40; stereo=1
>>>>>>>> a=rtpmap:9 G722/8000
>>>>>>>> a=rtpmap:101 telephone-event/8000
>>>>>>>> a=fmtp:101 0-16
>>>>>>>> a=rtpmap:103 telephone-event/48000
>>>>>>>> a=fmtp:103 0-16
>>>>>>>> a=ptime:20
>>>>>>>> a=sendrecv
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Is that why it doesn't answer? If so, how do I change it?
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> I should mention that when I tried this at home, it worked, but
>>>>>>>> when I attempted to install it here at the bookstore, it didn't. The
>>>>>>>> Comcast router at my home is a little different; they use a Netgear router
>>>>>>>> here; and I may have upgraded Freeswitch between the time it worked and now.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> Steve
>>>>>>>>
>>>>>>>> _________________________________________________________________________
>>>>>>>>
>>>>>>>> The FreeSWITCH project is sponsored by SignalWire
>>>>>>>> https://signalwire.com
>>>>>>>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>>>>>>>> services.
>>>>>>>> Build your next product on our scalable cloud platform.
>>>>>>>>
>>>>>>>> Join our online community to chat in real time
>>>>>>>> https://signalwire.community
>>>>>>>>
>>>>>>>> Professional FreeSWITCH Services
>>>>>>>> sales at freeswitch.com
>>>>>>>> https://freeswitch.com
>>>>>>>>
>>>>>>>> Official FreeSWITCH Sites
>>>>>>>> https://freeswitch.com/oss
>>>>>>>> https://freeswitch.org/confluence
>>>>>>>> https://cluecon.com
>>>>>>>>
>>>>>>>> FreeSWITCH-users mailing list
>>>>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>>>> UNSUBSCRIBE:
>>>>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>>>>> https://freeswitch.com
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> Brian West | Co-founder and Developer
>>>>>>>
>>>>>>> Need Commercial support? email sales at freeswitch.com
>>>>>>>
>>>>>>> FreeSWITCH Solutions | 17345 Civic Drive #2531 Brookfield, WI 53045
>>>>>>> <https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g>
>>>>>>>
>>>>>>> Email: brian at freeswitch.com
>>>>>>>
>>>>>>> Mobile: 918-424-9378
>>>>>>>
>>>>>>> Website: https://www.FreeSWITCH.com <https://www.freeswitch.com/>
>>>>>>>
>>>>>>> [image: https://www.facebook.com/signalwireinc?src=email]
>>>>>>> <https://www.facebook.com/freeswitch> [image:
>>>>>>> https://twitter.com/freeswitch] <https://twitter.com/freeswitch>
>>>>>>>
>>>>>>> _________________________________________________________________________
>>>>>>>
>>>>>>> The FreeSWITCH project is sponsored by SignalWire
>>>>>>> https://signalwire.com
>>>>>>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>>>>>>> services.
>>>>>>> Build your next product on our scalable cloud platform.
>>>>>>>
>>>>>>> Join our online community to chat in real time
>>>>>>> https://signalwire.community
>>>>>>>
>>>>>>> Professional FreeSWITCH Services
>>>>>>> sales at freeswitch.com
>>>>>>> https://freeswitch.com
>>>>>>>
>>>>>>> Official FreeSWITCH Sites
>>>>>>> https://freeswitch.com/oss
>>>>>>> https://freeswitch.org/confluence
>>>>>>> https://cluecon.com
>>>>>>>
>>>>>>> FreeSWITCH-users mailing list
>>>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>>> UNSUBSCRIBE:
>>>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>>>> https://freeswitch.com
>>>>>>
>>>>>>
>>> _________________________________________________________________________
>>>
>>> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
>>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>>> services.
>>> Build your next product on our scalable cloud platform.
>>>
>>> Join our online community to chat in real time
>>> https://signalwire.community
>>>
>>> Professional FreeSWITCH Services
>>> sales at freeswitch.com
>>> https://freeswitch.com
>>>
>>> Official FreeSWITCH Sites
>>> https://freeswitch.com/oss
>>> https://freeswitch.org/confluence
>>> https://cluecon.com
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> https://freeswitch.com
>>
>>
>>
>> --
>> Guillermo Ruiz Camauer
>> _________________________________________________________________________
>>
>> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>> services.
>> Build your next product on our scalable cloud platform.
>>
>> Join our online community to chat in real time
>> https://signalwire.community
>>
>> Professional FreeSWITCH Services
>> sales at freeswitch.com
>> https://freeswitch.com
>>
>> Official FreeSWITCH Sites
>> https://freeswitch.com/oss
>> https://freeswitch.org/confluence
>> https://cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> https://freeswitch.com
>
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
> https://signalwire.community
>
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> https://freeswitch.com



-- 

Brian West | Co-founder and Developer

Need Commercial support? email sales at freeswitch.com

FreeSWITCH Solutions | 17345 Civic Drive #2531 Brookfield, WI 53045
<https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g>

Email: brian at freeswitch.com

Mobile: 918-424-9378

Website: https://www.FreeSWITCH.com <https://www.freeswitch.com/>

[image: https://www.facebook.com/signalwireinc?src=email]
<https://www.facebook.com/freeswitch> [image:
https://twitter.com/freeswitch] <https://twitter.com/freeswitch>
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