[Freeswitch-users] Incoming call audio issue

Giovanni Maruzzelli gmaruzz at gmail.com
Tue Jun 30 14:10:01 UTC 2020


On Tue, Jun 30, 2020 at 3:59 PM Roberto Scarpone <r.scarponegti at gmail.com>
wrote:

>
> Hi,
> I have a problem when phones receive a call, for a time varying between
> 1-3 seconds, they hear nothing (at the beginning of the call). The problem
> does not always occur, but with a frequency of 2/3 time every 10 calls.
> After a few seconds the conversation presents no further problems.
> Listening to the captured audio the call doesn't seems to have any
> problem, the audio is complete, but when they answer the call the problem
> is there and they can't hear the first 1-3 seconds of the conversation.
>

It's probably due to the time needed to establish rtp flow... Check your
networking, and all the NAT related addresses...

-giovanni







>
> I have a FreeSWITCH 1.6.20 on Debian 8, installed from repo.
>
> Has anyone already encountered this problem or would you know how to help
> me solve it?
>
>
> Best regards,
> Roberto
>
>
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-- 
Sincerely,

Giovanni Maruzzelli
OpenTelecom.IT
cell: +39 347 266 56 18
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