[Freeswitch-users] Pre-announcement script

Raúl Alexis Betancor Santana rbetancor at gmail.com
Tue Jul 7 08:38:48 UTC 2020


They WANT the announcement, in fact It's a TTS of the Caller Name searched
on their CRM

A Non-Sense on my opinión ... but thats what they ask.

On Tue, Jul 7, 2020 at 12:36 AM David Villasmil <
david.villasmil.work at gmail.com> wrote:

> Oh i like this! The agent wouldn’t have to hear some ring ring + answer +
> hear the announcement.
>
> He’d get exactly the information they need right on the ring... unless
> they need like the caller’s name or something...
>
> On Mon, 6 Jul 2020 at 21:29, Valli A. Vallimamod <vma at vallimamod.org>
> wrote:
>
>> Hi,
>>
>> Have you considered the use of a distinct ringtone for these calls? You
>> can usually set the ringtone for the call with the Alert-Info header.
>>
>> Even a custom uploaded ringtone that shout out loud: "Attention! VIP!" :)
>>
>>
>> Best Regards,
>>
>> --
>> Valli A. Vallimamod
>> SIP Solutions
>> vma at sip.solutions
>> linkedin.com/in/vallimamod
>> .
>>
>>
>> On 6 Jul 2020, at 19:49, Raúl Alexis Betancor Santana <
>> rbetancor at gmail.com> wrote:
>>
>> Yes, exactly that ... XDD
>>
>> I told the customer to read the display on the phone, but that seems to
>> be "too complicated" for their secretary ... XDD
>>
>> On Mon, Jul 6, 2020 at 3:00 PM Karsten Horsmann <khorsmann at gmail.com>
>> wrote:
>>
>>> Hi,
>>>
>>> Ah whispering announcement to the target audience like "psst, vip
>>> customer calling after the beep".
>>>
>>> Cheers
>>> Karsten
>>>
>>> Raúl Alexis Betancor Santana <rbetancor at gmail.com> schrieb am So., 5.
>>> Juli 2020, 14:28:
>>>
>>>> Not valid David, I want to play the announcement to THE DESTINATION,
>>>> not to the caller, so the callee need to ring, pickup the call, ear the
>>>> announcement and then bridge to the caller.
>>>>
>>>> On Sun, Jul 5, 2020 at 12:00 PM David Villasmil <
>>>> david.villasmil.work at gmail.com> wrote:
>>>>
>>>>> Answer
>>>>> Playback
>>>>> Bridge
>>>>>
>>>>>
>>>>> Maybe I’m didn’t understand
>>>>>
>>>>> On Sun, 5 Jul 2020 at 09:24, Raúl Alexis Betancor Santana <
>>>>> rbetancor at gmail.com> wrote:
>>>>>
>>>>>> Is there any sample dialplan to play an announcement to the
>>>>>> destination of a call before bridge the call to the caller ?
>>>>>>
>>>>>> I've been looking at the fifo app, but that required the callee to
>>>>>> call a number a be "waiting" ... what I am looking for is to play a record
>>>>>> to the callee, then a pause and then bridge the incoming caller.
>>>>>>
>>>>>> Best regards
>>>>>>
>>>>>> _________________________________________________________________________
>>>>>>
>>>>>> The FreeSWITCH project is sponsored by SignalWire
>>>>>> https://signalwire.com
>>>>>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>>>>>> services.
>>>>>> Build your next product on our scalable cloud platform.
>>>>>>
>>>>>> Join our online community to chat in real time
>>>>>> https://signalwire.community
>>>>>>
>>>>>> Professional FreeSWITCH Services
>>>>>> sales at freeswitch.com
>>>>>> https://freeswitch.com
>>>>>>
>>>>>> Official FreeSWITCH Sites
>>>>>> https://freeswitch.com/oss
>>>>>> https://freeswitch.org/confluence
>>>>>> https://cluecon.com
>>>>>>
>>>>>> FreeSWITCH-users mailing list
>>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>> UNSUBSCRIBE:
>>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>>> https://freeswitch.com
>>>>>
>>>>> --
>>>>> Regards,
>>>>>
>>>>> David Villasmil
>>>>> email: david.villasmil.work at gmail.com
>>>>> phone: +34669448337
>>>>>
>>>>> _________________________________________________________________________
>>>>>
>>>>> The FreeSWITCH project is sponsored by SignalWire
>>>>> https://signalwire.com
>>>>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>>>>> services.
>>>>> Build your next product on our scalable cloud platform.
>>>>>
>>>>> Join our online community to chat in real time
>>>>> https://signalwire.community
>>>>>
>>>>> Professional FreeSWITCH Services
>>>>> sales at freeswitch.com
>>>>> https://freeswitch.com
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> https://freeswitch.com/oss
>>>>> https://freeswitch.org/confluence
>>>>> https://cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:
>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> https://freeswitch.com
>>>>
>>>>
>>>> _________________________________________________________________________
>>>>
>>>> The FreeSWITCH project is sponsored by SignalWire
>>>> https://signalwire.com
>>>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>>>> services.
>>>> Build your next product on our scalable cloud platform.
>>>>
>>>> Join our online community to chat in real time
>>>> https://signalwire.community
>>>>
>>>> Professional FreeSWITCH Services
>>>> sales at freeswitch.com
>>>> https://freeswitch.com
>>>>
>>>> Official FreeSWITCH Sites
>>>> https://freeswitch.com/oss
>>>> https://freeswitch.org/confluence
>>>> https://cluecon.com
>>>>
>>>> FreeSWITCH-users mailing list
>>>> FreeSWITCH-users at lists.freeswitch.org
>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>> UNSUBSCRIBE:
>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>> https://freeswitch.com
>>>
>>> _________________________________________________________________________
>>>
>>> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
>>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>>> services.
>>> Build your next product on our scalable cloud platform.
>>>
>>> Join our online community to chat in real time
>>> https://signalwire.community
>>>
>>> Professional FreeSWITCH Services
>>> sales at freeswitch.com
>>> https://freeswitch.com
>>>
>>> Official FreeSWITCH Sites
>>> https://freeswitch.com/oss
>>> https://freeswitch.org/confluence
>>> https://cluecon.com
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> https://freeswitch.com
>>
>> _________________________________________________________________________
>>
>> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>> services.
>> Build your next product on our scalable cloud platform.
>>
>> Join our online community to chat in real time
>> https://signalwire.community
>>
>> Professional FreeSWITCH Services
>> sales at freeswitch.com
>> https://freeswitch.com
>>
>> Official FreeSWITCH Sites
>> https://freeswitch.com/oss
>> https://freeswitch.org/confluence
>> https://cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> https://freeswitch.com
>>
>>
>> _________________________________________________________________________
>>
>> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>> services.
>> Build your next product on our scalable cloud platform.
>>
>> Join our online community to chat in real time
>> https://signalwire.community
>>
>> Professional FreeSWITCH Services
>> sales at freeswitch.com
>> https://freeswitch.com
>>
>> Official FreeSWITCH Sites
>> https://freeswitch.com/oss
>> https://freeswitch.org/confluence
>> https://cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> https://freeswitch.com
>
> --
> Regards,
>
> David Villasmil
> email: david.villasmil.work at gmail.com
> phone: +34669448337
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
> https://signalwire.community
>
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> https://freeswitch.com
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