[Freeswitch-users] No audio in VM prompts with 1.10 distro install

[Sean Devoy]

Hi,

I did a 1.10 distro install on Debian 10.  Uploaded my config.  Everything appears to be fine except audio prompts.

I se in the log:

eb34156d 2019-10-03 14:49:11.074418 [DEBUG] switch_ivr_play_say.c:1492 Codec Activated L16 at 8000hz 1 channels 20ms
eb34156d 2019-10-03 14:49:16.854420 [DEBUG] switch_ivr_play_say.c:1933 done playing file file_string://ascii/43.wav!digits/1.wav!digits/3.wav!digits/5.wav!digits/2.wav!digits/8.wav!digits/7.wav!digits/7.wav!digits/0.wav!digits/4.wav!digits/2.wav!digits/7.wav

2019-10-03 14:49:16.854420 [DEBUG] switch_core_file.c:391 File /usr/share/freeswitch/sounds/en/us/callie/ivr/32000/ivr-has_been_added_to_the_blacklist.wav sample rate 32000 doesn't match requested rate 8000
eb34156d 2019-10-03 14:49:16.854420 [DEBUG] switch_ivr_play_say.c:1492 Codec Activated L16 at 8000hz 1 channels 20ms
eb34156d 2019-10-03 14:49:18.514437 [DEBUG] switch_ivr_play_say.c:1933 done playing file /usr/share/freeswitch/sounds/en/us/callie/ivr/32000/ivr-has_been_added_to_the_blacklist.wav


2019-10-03 14:49:20.034446 [DEBUG] switch_core_file.c:391 File /usr/share/freeswitch/sounds/en/us/callie/ivr/32000/ivr-thank_you.wav sample rate 32000 doesn't match requested rate 8000
eb34156d 2019-10-03 14:49:20.034446 [DEBUG] switch_ivr_play_say.c:1492 Codec Activated L16 at 8000hz 1 channels 20ms
eb34156d 2019-10-03 14:49:20.574411 [DEBUG] switch_ivr_play_say.c:1933 done playing file /usr/share/freeswitch/sounds/en/us/callie/ivr/32000/ivr-thank_you.wav
e

BUT no audio comes through.
I think his means my phone connection is 8000hz and FS is sending 32000hz files.  How do I fix that?

Thanks,
Sean
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