[Freeswitch-users] Shared Lines not working on 1.8

Brian West brian at freeswitch.com
Mon May 20 17:54:56 UTC 2019 

I'm guessing you're not setting the presence_id

/b


On Mon, May 20, 2019 at 12:43 PM mario_fs <mario_fs at mgtech.com> wrote:

> That’s exactly what I do here, but more info for Sean, you can do this two
> ways:
>
> Program a button to dial a code, in my case 6001. My Yealink phones can
> program separate pickup and park buttons, but I have both programed for
> 6001 for park and pickup, also use 6001 on iPads. Your customer can do this
> using the bridge to two extensions to ring at the same time using the “,”
> between extensions, for the record I use groups: The two phones ring, one
> person answers, than presses the park button (which acts like hold so they
> can pickup again if needed), yells to someone to pickup, that person
> presses pickup which auto answers. I use this on multiple phones and iPads
> so the call can be answered anywhere and picked up anywhere.
>
> This other thing you can do is have multiple pickup numbers, like 6001,
> 6002, etc. Cool if needed.
>
> I have this in default.xm, remember I use 6001 for park and pickupl:
>     <!--
> Valet park 6001-6099.  Blind x-fer to 6001, 6002, etc. to valet park the
> call.
> Dial 6001, 6002, etc. to retrieve a call that is already valet parked.
> After call is retrieved, park extension is free for another call.
>     -->
>     <extension name="valet_park">
>       <condition field="destination_number" expression="^(60\d[1-9])$">
> <action application="answer"/>
> <action application="valet_park" data="valet_parking_lot $1"/>
>       </condition>
>     </extension>
>
> Other extensions you can look at in default.xml are park, unmark, you will
> see my valet_park is different from the supplied one. Hope this helps.
>
> Mario G
>
> On May 19, 2019, at 10:59 PM, John Covici <covici at ccs.covici.com> wrote:
>
> Why not just have two separate extensions and bridge with a , and then
> have them park the call and someone else can pick it up from park.
>
> On Sun, 19 May 2019 17:13:06 -0400,
> Sean Devoy wrote:
>
>
> [1  <multipart/alternative (7bit)>]
> [1.1  <text/plain; utf-8 (base64)>]
> [1.2  <text/html; utf-8 (base64)>]
> HI Mario,
>
>
>
> Thanks for the response.  VM is not an issue here.
>
> This has been working for this customer for well over 2 years on FS
> version 1.2.22.  This customer insists his employees are too stupid to
> learn to transfer a call.
>
>
>
> His requirements:
>
> 1 Both Phones must ring
>
> 2 Either phone can answer
>
> 3 They must be able to put the call on hold and yell for someone to “Pick
> line 1” on the other phone.
>
>
>
> It seems so simple, but he is beginning to think we can’t hit our a$$
> regarding phone service. This is a deli that does lots of deliveries, so it
> is critical to his business.
>
>
>
> Thanks,
>
> Sean
>
>
>
>
>
> From: FreeSWITCH-users <freeswitch-users-bounces at lists.freeswitch.org> On
> Behalf Of mario_fs
> Sent: Sunday, May 19, 2019 3:32 PM
> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8
>
>
>
> When I set multiple-registrations for Bria push servers last year I found
> I had to restart FreeSwitch. BTW, when I used multiple registrations for
> actual phone years ago I had a lot of issues. I wound up simply using a
> shared VM mailbox
> and MWI indicator and use separate extension numbers, no more problems.
>
> Mario G
>
> On May 15, 2019, at 9:22 AM, Sean Devoy <sdevoy at bizfocused.com> wrote:
>
>
>
> No change.  Is sofia profile internal rescan all that’s required or do I
> have to restart FS?
>
> Any other params?
>
>
>
> From: FreeSWITCH-users <freeswitch-users-bounces at lists.freeswitch.org>On
> Behalf Of Sean Devoy
> Sent: Wednesday, May 15, 2019 11:57 AM
> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8
>
>
>
> Answered the wrong question, sorry. I have now also set:
>
>     <param name="multiple-registrations" value="true"/>
>
>
>
> From: FreeSWITCH-users <freeswitch-users-bounces at lists.freeswitch.org>On
> Behalf Of Sean Devoy
> Sent: Wednesday, May 15, 2019 11:49 AM
> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8
>
>
>
> Thank you Abaci.
>
>
>
> I have added:
>
> <param name="manage-shared-appearance" value="true"/>
>
>
>
>
>
>
>
> From: FreeSWITCH-users <freeswitch-users-bounces at lists.freeswitch.org>On
> Behalf Of Abaci B
> Sent: Wednesday, May 15, 2019 11:34 AM
> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8
>
>
>
> what do you have in your sip profile for "multiple-registrations" param?
>
>
>
> On Wed, May 15, 2019 at 11:25 AM Sean Devoy <sdevoy at bizfocused.com> wrote:
>
> UPDATE:
>
>
>
> I just noticed that in “show registrations” the phone logged in to each
> extension is switching back and forth.  Perhaps there is something new
> about allowing multiple phones login to the same extension?
>
>
>
> Sean
>
>
>
> From: FreeSWITCH-users <freeswitch-users-bounces at lists.freeswitch.org>On
> Behalf Of Sean Devoy
> Sent: Wednesday, May 15, 2019 10:41 AM
> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> Subject: [Freeswitch-users] Shared Lines not working on 1.8
>
>
>
> Hi,
>
>
>
> I just switched a customer from our version 1.4 server to our 1.8 server.
> They have 2 phones programmed with the same 3 shared extensions.  The only
> change made was the FQDN they login to.  In show registrations, I only see
> one
> login for each extension.  The status on the phones all say registered.
> When called, only one of the 2 phones rings.
>
>
>
> This customer is a restaurant whose employees can’t handle “transfer”,
> they insist on only using “hold” and pick up.
>
> The phones are cisco, nat’ed and the server is not nat’ed.  The phones are
> configured for Shared lines as well.
>
>
>
> This is sort of urgent.  Please help if you can.
>
>
>
> Many thanks,
>
> Sean
>
>
>
> Sample User Dir entry:
>
>     <user id="201">
>
>       <variables>
>
>         <variable name="outbound_caller_id_name" value="All About Lunch"/>
>
>         <variable name="outbound_caller_id_number" value="4106671100"/>
>
>         <variable name="internal_caller_id_name" value="A.A.L."/>
>
>         <variable name="internal_caller_id_number" value="201"/>
>
>         <variable name="user_context" value="from-internal-AAL"/>
>
>         <variable name="accountcode" value="AAL"/>
>
>         <variable name="callgroup" value="1"/>
>
>         <variable name="sip-force-contact"
> value="NDLB-connectile-dysfunction"/>
>
>       </variables>
>
>       <params>
>
>         <param name="manage-shared-appearance" value="true" />
>
>         <param name="multiple-registrations" value="true"/>
>
>       </params>
>
>     </user>
>
>
>
> _________________________________________________________________________
>
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> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
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>
> Professional FreeSWITCH Services
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> [2  <text/plain; utf-8 (base64)>]
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
> https://signalwire.community
>
> Professional FreeSWITCH Services
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> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
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>
> --
> Your life is like a penny.  You're going to lose it.  The question is:
> How do
> you spend it?
>
>         John Covici wb2una
>         covici at ccs.covici.com
>
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
> https://signalwire.community
>
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
> FreeSWITCH-users mailing list
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> https://freeswitch.com
>
>
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
> https://signalwire.community
>
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
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>
> FreeSWITCH-users mailing list
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