[Freeswitch-users] mod_fifo and esl application : answer a call with given uuid

Marco Foschian marco.foschian at gmail.com
Wed Jun 26 08:36:52 UTC 2019


I'v found the right command to use.

originate {fifo_bridge_uuid=THE_UUID_OF_QUEUED_CHANNEL,sip_auto_answer=true,origination_caller_id_number=CALLING_NUMBER}user/AGENT_EXTENSION
&fifo('myqueue at mydomain.org out nowait undef undef')

In such a way the operator receive a second call and then (at answer)
the desired queued call get pulled out from the fifo queue.

In my application I use uuid_kill to cut the other ringing call for
that operator, so he see only one call.

The only thing I have to fix is the auto respond of the originated
call. My CISCO 8811 refuse to auto answer only a specific call.
I used any sort of parameters such
- answer-time=0
- intercom=1
- sip_h_Call-info=\;answer-after=0
- sip_h_Alert-Info: <http://www.notused.com>;info=alert-autoanswer;delay=0

but none seems to work.
Any suggestions?

Il giorno gio 13 giu 2019 alle ore 15:44 Marco Foschian
<marco.foschian at gmail.com> ha scritto:
> Hello,
> I'm writing a node.js / esl monitor for a fifo queue that show on a web page the incoming calls and their status (waiting, answered, ringing, etc).
> The page is used by some operators with a phone registered as member of the queue: they can see who is calling (the number is decoded in a caller-name by the application) before answering the call.
> Is there a way for the user of the webpage to choose the ringing call to pick-up instead of the oldest one ?
> When the operator click on the page there is an HTTP call to the node.js server where I have the esl connection and the info of each channel involved in the queue.
> I already tried some uuid_bridge commands, or "fifo myqueue out nowait" and uuid_setvar fifo_bridge_uuid combinations, but none works.
> It's possible to implement such a feature with mod_fifo ?
> There is any alternative ?
> Best regards,
>     Marco Foschian

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