[Freeswitch-users] Can't connect to 800 or toll calls

[Brian West]

Look at the signaling, the FreeSWITCH logs without it won't tell you why.

/b


On Wed, Apr 17, 2019 at 10:39 AM Sean Devoy <sdevoy at bizfocused.com> wrote:

> Hi,
>
>
>
> I have recently created a new server with the latest repo (1.8)
>
>
>
> Most things are working great. Extension to Extension works, even across
> NAT on both ends.  I can call out to local numbers like my cell phone.
> However, when I try to call 800 numbers or calls outside my local area
> codes it fails.  The logs look identical to the old server. The call goes
> through the same gateway.  I never get any audio back and 15 seconds later
> the log returns “no answer” and the call fails.
>
>
>
> If it matters the gateway is through Vitelity.  I have opened a ticket
> there but no response yet.
>
>
>
> Log excerpt:
>
> [DEBUG] switch_core_state_machine.c:40 sofia/external/13522298979 Standard
> INIT
>
> [DEBUG] switch_core_state_machine.c:48 (sofia/external/13522298979) State
> Change CS_INIT -> CS_ROUTING
>
> [DEBUG] switch_core_state_machine.c:627 (sofia/external/13522298979) State
> INIT going to sleep
>
> [DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979)
> Running State Change CS_ROUTING (Cur 2 Tot 2)
>
> [DEBUG] switch_core_state_machine.c:643 (sofia/external/13522298979) State
> ROUTING
>
> [DEBUG] mod_sofia.c:154 sofia/external/13522298979 SOFIA ROUTING
>
> [DEBUG] switch_ivr_originate.c:67 (sofia/external/13522298979) State
> Change CS_ROUTING -> CS_CONSUME_MEDIA
>
> [DEBUG] switch_core_state_machine.c:643 (sofia/external/13522298979) State
> ROUTING going to sleep
>
> [DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979)
> Running State Change CS_CONSUME_MEDIA (Cur 2 Tot 2)
>
> [DEBUG] sofia.c:7291 Channel sofia/external/13522298979 entering state
> [calling][0]
>
> [DEBUG] switch_core_state_machine.c:662 (sofia/external/13522298979) State
> CONSUME_MEDIA
>
> [DEBUG] switch_core_state_machine.c:662 (sofia/external/13522298979) State
> CONSUME_MEDIA going to sleep
>
> [NOTICE] switch_ivr_originate.c:3705 Hangup sofia/external/13522298979
> [CS_CONSUME_MEDIA] [NO_ANSWER]
>
> [DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979)
> Running State Change CS_HANGUP (Cur 2 Tot 2)
>
> [DEBUG] switch_core_state_machine.c:847 (sofia/external/13522298979)
> Callstate Change DOWN -> HANGUP
>
> [DEBUG] switch_core_state_machine.c:849 (sofia/external/13522298979) State
> HANGUP
>
> [DEBUG] mod_sofia.c:449 Channel sofia/external/13522298979 hanging up,
> cause: NO_ANSWER
>
> [DEBUG] mod_sofia.c:514 Sending CANCEL to sofia/external/13522298979
>
> [DEBUG] switch_core_state_machine.c:60 sofia/external/13522298979 Standard
> HANGUP, cause: NO_ANSWER
>
> [DEBUG] switch_core_state_machine.c:849 (sofia/external/13522298979) State
> HANGUP going to sleep
>
> [DEBUG] switch_core_state_machine.c:619 (sofia/external/13522298979) State
> Change CS_HANGUP -> CS_REPORTING
>
> [DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979)
> Running State Change CS_REPORTING (Cur 2 Tot 2)
>
> [INFO] mod_dptools.c:3518 Originate Failed.  Cause: NO_ANSWER
>
>
>
> Thanks,
>
> Sean
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