[Freeswitch-users] Call center - leave a number for a call back

S.Rosenberg thesipguy at gmail.com
Mon Apr 15 14:59:25 UTC 2019


http://freeswitch-users.2379917.n2.nabble.com/How-to-enable-dtmf-prompt-while-in-callcenter-queue-td7587914.html


You should also be able to use the cc_exit_keys variable to exit the queue
and then you can do the logic for the call return

On Sun, Apr 14, 2019 at 9:31 PM Moshe Rosenberg <moshe.rosenberg at gmail.com>
wrote:

> Hi
>
>  I am trying to set up that there should be an announcement in a call
> center que if you would like a call back please enter your number now and
> the system should either email this info or automatically call back when
> the agent becomes available
>
> I can't seem to find this in freeswitch
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