[Freeswitch-users] Locked, Waiting on external entities

Geoff Mina gmina at connectfirst.com
Sun Feb 11 01:54:59 UTC 2018


Pretty sure it was a LUA issue. I scrapped the instance and rebuilt it and
the issue went away.

I will just chock it up to FusionPBX config fragility.

On Sat, Feb 10, 2018 at 2:43 PM Geoff Mina <gmina at connectfirst.com> wrote:

> Greetings,
> I was wondering if anyone knows what the "Locked, Waiting on external
> entities" message indicates.
>
> First, I am using a FusionPBX GUI to play with some basic PBX
> functionality.  The flow of my call is an XML transfer from a public to a
> private context.  Enabling trusted outside party to dial extensions
> directly on the Freeswitch host.
>
> The call comes in on the external SIP profile and transfers to the
> internal profile.  The softphone rings and I hit "decline" which sends back
> a 486 Busy Here to FS.  Freeswitch then hangs in a "Waiting on external
> entities" state until a timeout occurs at which point the inbound call is
> finally sent to voicemail after an internal 408 timeout.
>
> This is FS 1.6.20 installed from Yum on a CentOS7 box.  Attached is the
> full log file with SIP tracing enabled.  Here is the relevant snippet where
> the switch is just sitting for 16 seconds doing nothing.
>
> 2018-02-10 21:27:11.132820 [DEBUG] switch_core_state_machine.c:610
> (sofia/internal/113 at 161.97.193.191:51392) State Change CS_REPORTING ->
> CS_DESTROY
> *2018-02-10 21:27:11.132820 [DEBUG] switch_core_session.c:1665 Session 87
> (sofia/internal/113 at 161.97.193.191:51392 <http://113@161.97.193.191:51392>)
> Locked, Waiting on external entities*
> *2018-02-10 21:27:40.952819 [DEBUG] sofia.c:7084 Channel
> sofia/internal/113 at 161.97.193.191:51094 <http://113@161.97.193.191:51094>
> entering state [terminated][408]*
> 2018-02-10 21:27:40.952819 [NOTICE] sofia.c:8273 Hangup sofia/internal/
> 113 at 161.97.193.191:51094 [CS_CONSUME_MEDIA] [RECOVERY_ON_TIMER_EXPIRE]
>
> Just a point in the right direction as to what may cause this would be
> appreciated.
>
> Thanks,
> Geoff
>
-- 


*GEOFF MINA*Chief Executive Officer
Connect First / Contact Center Solutions, Built Better.

3101 Iris Ave #200, Boulder, CO 80301
720.335.5924 <javascript:void(0);>
gmina at connectfirst.com / www.connectfirst.com <http://connectfirst.com/>

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