[Freeswitch-users] calls to local 311 line with two IVRs

[Serge S. Yuriev]

Hi,

You have to set this towards provider (buggy Nortel/Cisco/Avaya)

<action application="export" data="nolocal:sip_unhold_nosdp=true"/>

On 12/12/2018 21:34, George wrote:
> here it is:
> 
> https://freeswitch.org/jira/secure/attachment/28046/cap20181212.pcap
> 
> Thank You,
> George
> 
> ----- Original Message -----
> From: "Michael Jerris" <mike at jerris.com>
> To: "freeswitch-users" <freeswitch-users at lists.freeswitch.org>
> Sent: Wednesday, December 12, 2018 9:57:09 AM
> Subject: Re: [Freeswitch-users] calls to local 311 line with two IVRs
> 
> Would need to see the full sip trace to answer this.  A debug log with sip trace is most useful
> 
>> On Dec 11, 2018, at 11:02 PM, George <sat at calgaryit.com> wrote:
>>
>> when I call a local 311 number, the call goes through, I hear the first announcement, after with time the call is supposed to get transferred to a second IVR which should give the choices of departments, the call just goes silent and eventually gets hung on on.
>>
>> FreeSWITCH Version 1.8.2-3-a98a958ac3~64bit (-3-a98a958ac3 64bit)
>> Debian 9.6
>>
>> this is what my FS sends back to the provider:
>>
>> v=0
>> o=FreeSWITCH 1544570427 1544570429 IN IP4 10.185.45.238
>> s=FreeSWITCH
>> c=IN IP4 10.185.45.238
>> t=0 0
>> m=audio 16506 RTP/AVP 0 101
>> a=rtpmap:0 PCMU/8000
>> a=rtpmap:101 telephone-event/8000
>> a=fmtp:101 0-16
>> a=sendonly
>> a=ptime:20
>>
>> the provider says its because the a=sendonly I am not receiving the announcements
>>
>> any help on this?
>>
>> Thank You,
>> George
> 
> 
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> _________________________________________________________________________
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
> 
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
> 
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> 

-- 
Serge S. Yuriev
Senior VoIP engineer