[Freeswitch-users] Mutli-lingual ivr

[Darcy Primrose]

Further, it does this in both the fusionpbx and in our own voice2net 
version, so something within the system for it seems.

Darcy

On 2018-12-01 10:38 p.m., Faisal Hanif wrote:
> Hmm.. I ideally it shouldn't be the situation. If you are playing 
> "invalid_entry" from dialplan then please check console logs if it 
> points to correct language folder but if this from some conference PIN 
> then may need to use language variable in conference audio files path 
> configuration parameters.
>
> On Sun, 2 Dec 2018 at 07:51, Darcy Primrose <fs at voice2net.ca 
> <mailto:fs at voice2net.ca>> wrote:
>
>     It seems this only partially works, I had it set up correctly but
>     was trying to play the invalid_entry, that plays in english, but
>     if you do a call transfer, it plays your call is being
>     transferred, that plays in french, so a mix and match on what
>     works, or is there an error in my setup.  We have been using
>     freeswitch pretty well since it's inception so we are pretty
>     proficient with it.
>
>     Darcy
>
>
>     On 2018-11-30 5:44 a.m., Faisal Hanif wrote:
>>     This as simple you just set channel variable
>>     language={the-language-shortcode} before playing IVR and install
>>     that language sound files.
>>
>>     On Fri, Nov 30, 2018, 3:42 PM Darcy Primrose <fs at voice2net.ca
>>     <mailto:fs at voice2net.ca> wrote:
>>
>>         We are long time freeswitch users in an area of  Canada where
>>         there is a
>>         strong english french mix.  We have for some time be providing a
>>         multi-lingual experience for the extensions/users quite
>>         successfully but
>>         have not been able to get the ivr to switch to a second
>>         language.   Has
>>         anyone had experience or success with this.
>>
>>         We use en as our prime language code but when specific DIDs
>>         are dialed,
>>         we would like the IVR responses to be in french. First, is this
>>         possible in freeswitch and if so, does anyone have any hints
>>         on how to
>>         accomplish this.
>>
>>
>>         Thanks
>>
>>         Darcy Primrose
>>
>>         Voice2Net
>>
>>
>>         _________________________________________________________________________
>>         Professional FreeSWITCH Services
>>         sales at freeswitch.com <mailto:sales at freeswitch.com>
>>         https://freeswitch.com
>>
>>         Official FreeSWITCH Sites
>>         https://freeswitch.com/oss
>>         https://freeswitch.org/confluence
>>         https://cluecon.com
>>
>>         FreeSWITCH-users mailing list
>>         FreeSWITCH-users at lists.freeswitch.org
>>         <mailto:FreeSWITCH-users at lists.freeswitch.org>
>>         http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>         UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>         https://freeswitch.com
>>
>>
>>     _________________________________________________________________________
>>     Professional FreeSWITCH Services
>>     sales at freeswitch.com  <mailto:sales at freeswitch.com>
>>     https://freeswitch.com
>>
>>     Official FreeSWITCH Sites
>>     https://freeswitch.com/oss
>>     https://freeswitch.org/confluence
>>     https://cluecon.com
>>
>>     FreeSWITCH-users mailing list
>>     FreeSWITCH-users at lists.freeswitch.org  <mailto:FreeSWITCH-users at lists.freeswitch.org>
>>     http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>     UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>     https://freeswitch.com
>
>
>
> -- 
> Regards,
>
> Faisal Hanif
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20181201/77d1e2cf/attachment-0001.html>