[Freeswitch-users] Conference auto-outcall to a callcenter number with verto agents

Adridan Tudor tudor.gabriell at gmail.com
Sun Apr 1 18:20:06 UTC 2018


Hello,

The outcall works and agents join the conference but the verto communicator
agents don't see the other participants. mod_verto is not sending the
conference-liveArray-join verto.event to the agents. If I auto-outcall
directly the agents with (user/xxx@${domain}) everything works.

My setup is like this:

<action application="conference_set_auto_outcall"
data="{conference_member_flags=moderator}sofia/internal/799@${domain}"/>
<action application="conference"
data="conf-${caller_id_number}@video-mcu-stereo"/>

video-mcu-stereo profile has:
<param name="conference-flags"
value="video-floor-only|rfc-4579|minimize-video-encoding|livearray-json-status|json-events|livearray-sync"/>

<extension name="my_callcenter">
  <condition field="destination_number" expression="799">
    <action application="set" data="hangup_after_bridge=true"/>
    <action application="set" data="continue_on_fail=true"/>
    <action application="set" data="originate_continue_on_timeout=true"/>
    <action application="set" data="call_timeout=15"/>
    <action application="callcenter" data="my_callcenter at x.x.x.x"/>
  </condition>
</extension>

in directory/default.xml I have:
<param name="jsonrpc-allowed-methods" value="verto"/>
<param name="jsonrpc-allowed-event-channels"
value="demo,conference,presence,conference-liveArray,conference-mod"/>

Any help is highly appreciated!

Thanks,
Tudor
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