[Freeswitch-users] is it possible to use mod_callcenter queues without answering the line

[Khalil Khamlichi]

Hi,

is it possible to use mod_callcenter queues without answering the
line, that is the customer is held in the queue and hearing ringing
(without the call being answered).

In fact this is a mandatory requirement when calls have a cost and we
don't want to charge customer for waiting time but only for talk time.

Thanks in advance.

Khalil